Customer Testimonials
Fast and friendly
I like the fact that you guys always take good care of my car, you do work in a timely fashion and inform me if I need extra service, and I highly recommend you guys to everyone I se
The helpful people in the service department.
They good service
Good selection, price, and friendly staff
Great friendly service and very helpful!
Friendly and fast service
I’ve always had a great experience with the Don Franklin team- everyone is always kind and helpful
Don Franklin Auto has consistently exceeded my expectations. Their service department is truly world-class, and Eddie Thompson has been an incredible support throughout every step of the process. I always feel taken care of, and it’s clear they prioritize their customers’ needs. Nathan Stoud at Somerset Dodge and Lesa Taylor at Lexington GMC deserve special praise for their professionalism and dedication. They both go above and beyond to ensure everything is handled with care and precision. I refer people to Don Franklin Auto all the time because of their family-like atmosphere and unmatched customer service. Highly Recommend!
It’s a Dodge and I do not have any issues with
the truck. We have had the truck for 3 years and love it! We
Could go to the services dept here in Hazard but it’s not the same. We drive from Hazard, KY and we have had nothing but to say the services dept is wonderful. They are friendly and they washed our truck. We truly appreciated that because it needed it.
I was very pleased with the accommodations I received in purchasing my New Dodge Ram in “2021”…I have been very pleased with the service department, each time I have taken it back in for regular oil changes.. They rotate my tires as needed and keep me updated on all the check ups they provide to assure my Truck ( That I Love) is in Tip-Top shape ❤️ All the service people, as well as office staff are Friendly and Efficient with their task ❤️
No pressure
No pressure
Appreciate the care taken to repair the problem the promptness and friendly service.
The friendliness and communication, as well as commitment to ensure quality work.
Very helpful and fast service.
Great purchasing experience! Simple, easy process!
The service manager was great, and the technicians, unlike the local chevrolet dealership. I own a chevrolet!
Prompt and easy to get appointments. Courteous and friendly. Great service department
Quick and polite service
A lot of friendly folks over there. They have treated me super nice.
Service has been great here in somerset, not real happy with the Toyota location in Corbin
Friendly prompt service!
Everyone is so nice and informative !!
Quick and prompt service always.
Friendly professional service
Professional prompt to the point informative, those guys take care of business
Very nice and knowledgeable stagg
Technicians are just awesome. They are super helpful and don’t care to help. Other places make you feel like you are a bother
Everything