Customer Testimonials
Great service and friendly faces.
Stephen Newberry helped us find the minivan we wanted at a great price. He gave us his personal number and told us to call him anytime we needed anything concerning our new Chrysler Pacifica purchase. We are very pleased with our minivan and the customer service we received from everyone at Don Franklin Chrysler in Somerset.
Flexible appt time and friendly staff
Quality
Professional, knowledgeable, and friendly staff at every position I have encountered.
Thanks,
Van
Love the service department! Great people. The best!
Bottom line: I got in faster, was kept informed every step of the way, felt that thoroughness and quality were important in their work, and was made to feel valued as a customer.
I like that it's convenient. Everyone is always so nice.
Easy to get in and the communication was very good. I was told the service would take about 45 minutes and that was met or exceeded.
You were able to get to our car quickly. You also answered any questions we had.
Service was fast and friendly. I also appreciated the tech going over the service sheet and bringing my car back freshly washed.
Reliability
Friendly staff, great service, thank you !!
Always friendly salesmen and works with us to meet our needs and wants!
Good cars great service
Everything
Customer service
Friendly people
I appreciate the genuine kindness and overall handling of the purchasing of our vehicle, (Danny Sweet, Adam Bryant,& Michael Larkin) were very professional and very helpful! Then when it come time for having my vehicle serviced, Josh was super helpful!
Highly recommend Doing Franklin’s for your next purchase and or service needs!
Very willing to help when an emergency occurs. Very friendly and knowledgeable staff. They always let me know what is going on and what they need to do in the service department.
Larkin was great he knew what he was doing
We had a problem and got it solved really quick thank you all with our purchase. It was pretty quick thank you all
Friendly, helpful staff.
I always feel very well taken care of.
I love my rogue everything about it and also I love the customer service that I receive when I go to have my car serviced.
To this date I am very satisfied with Don Franklin Nissan. The service and treatment have met or exceeded our expectations.
Friendly
My sales guys were not pushy at all,( or I would have left lol) they were extremely knowledgeable, helpful, very polite & so nice! I was totally impressed.
Someone taught these young men well!! 🤗
Dena L Bertram
I contacted DF online and met with sales person for a test drive. I haven't been pressured to purchase!!! That is much appreciated.
They were very professional and used my time wisely. The workers were very nice and pleasant.