Customer Testimonials
Always get great service from the work crew
Courteous and helpful
Everything was perfect
Fast painless service. 11:00 appointment out by noon!
Everything, I have had the best service with Don Franklin.
Excellent service, professional customer service
You have a great team! Tyler has done a fabulous job!! Best purchase experience we have ever had! Highly recommended Don Franklin 1000%
Very friendly and do a great job at explaining what’s happening with your vehicle also do great at seeing that it’s worked on at the schedule time
You seem like a friendly helpful place. I will be back, but right now I don’t have money for brakes.
Products and service are remarkable thank you Bill and Robin!! We are very happy with our Jeep Summit, Jeep Gladiator and Ram 250.
service was great all was very nice
I took my truck into Don Franklin Nissan for an oil change. The staff were all friendly, knowledgeable and helpful. The service was fast and thorough. I just bought my truck last May @ Don Franklin Ford in London and it’s the truck I’ve always wanted so I don’t trust just anybody to service it. Don Franklin folks are always top notch and I proudly recommend them to all my family and friends!!!
Fast and courteous willing to get you in for service
Service department personnel and managers very helpful, got me in quick.
The people you have are great and the product is too
Jacob K was the absolute best to work with. He helped get me in a SUPER NICE NEW CAR!!!
Everything went very smoothly and everyone is so nice unbelievable hard to find a dealership like that and got really good deal
Fast efficient service ! best car buying experience ever!
Robin is great to work with. Very accommodating and knowledgeable. Great sevice, friendly staff
Great sales and service department
Reliable well made cars and service I can be sure of
All the staff was extremely friendly and welcoming! As a first time car buyer the entire experience was phenomenal. As a woman, I get intimidated with anything to do with cars but the entire team could answer any and all questions I had.
Very accommodating staff
Nice place
Excellent service
Zach was my salesman and he was amazing he went above and beyond to do everything he could for me and then some. If you have employee spotlight he needs one.
Lamar does a great job taking care of our service needs.
Fast friendly service when having oil changes done. The staff is always very helpful.
The people are like family and they let you know what’s going on through the whole process. Very professional but also treated like a friend.
Timely service, courteous staff.