Customer Testimonials
Friendly and willingness to listen to my thoughts. Repairs promised and fulfilled on a timeline that they originally set.
Quick
Excellent customer service greeted no wait
Conner the sales rep did a wonderful job talking to us about the vehicle. Sorry, do not know his last name. He was very professional And answered every question we asked him. Very respectful and helpful. Connor works at Don Franklin Nissan of Somerset Kentucky. He sure is a keeper. I will definitely be back if I need another vehicle and talk to Conner. Thank you and God Bless.
In stock parts
Friendly, knowledgeable, and extremely helpful staff.
The service department was a great help with me getting my truck back in shape. Lyle was a great help with understanding what I was looking to get done and getting me a great price for the parts and labor. He was great to work with and a big help. Zachary the service tech done a great job in replacing parts and take care of my truck. I was amazed with the way it handles. It’s practically a new truck. It was a great experience.
I’ve had about 3 Nissan vehicles over the years and I loved them all. They handled well and had great gas mileage.
Very good bunch of guys that work there especially Seth.We have bought three vehicles here and when we get ready for another one this is where we will go.
Great service and Tony Soto is so very helpful and courteous! He makes you want to come back!
I love Nissan!!!
Don Franklin of Somerset continues to strive for exceptional customer service. I appreciate Lamar and the customer service team for their accommodation and attentiveness during the vehicle repair process. Sometimes delays and unexpected costs are inevitable, but Lamar’s willingness to provide insight into potential delays and additional costs as they arise are always appreciated. Your dealership is fortunate to have his as a member of your team.
Corey Jones did an outstanding job performing maintenance and diagnostics on my truck.
Friendly and on time service
Don Franklin employees are always ready to explain what they did to my auto and they go over a check list of things with me. I know my auto is well taken care of at don Franklin.
Professional, friendly smd honest. Josh in service was excellent!
Easy to get in.
Local service.
Service was very good, and the service writers were very professional and friendly.
Fast friendly service.
Friendly staff. Competitive prices
Always friendly and good service
They always step up to the plate professionally & never has it come out of my pocket. 👊🏻
Don Franklin always takes care of my needs. I have purchased 8-10 vehicles from them over the years
Get right to the point. Willing to listen and answer questions. Friendly people.
Up front about information and completes work in a timely manner. Friendly service!
Kind courteous and helpful
Great company and good service
Quick service, explanation of services provided
Friendly staff.
Love the Jeep. Service Department has Always Been great with helping me.