Customer Testimonials
Very good service and knowledgeable people
Robin Jones was the salesman who provided excellent customer service for my wife and I. He's an outstanding person to have as a salesman who will go above and beyond to make the car buying experience enjoyable. Thanks so much
The salesman did everything he could to make our experience work for us. He did a great job and was so helpful.
Robin Jones is Amazing!! Give that man a big raise!!!
So easy! And was so delightful to know the right people are working on my car!
How quickly the service is scheduled an finished.
Quick and speedy service! Everyone was super helpful!
Convenience of quick scheduling and easy drop off and pickup
Prompt and professional
Always fast and good service and take the time to talk about what was done and what they may have seen or suggest
Easy to schedule an appointment!
They was excellent
The friendliness of employees and the willingness to do whatever necessary to get things done
Everyone is professional about there job.
I really like the warranty Don Franklin offers and the lovely service staff. Justin Judd did a great job accommodating my needs, finance manager Danny helped me also,
Even down to the lady that cleans, Teresa Matthews was such a wonderful person to chat with while we waited!
I am recommending Don Franklin as well as Justin Judd to all friends and family.
Sales team was friendly but not pushy. I was interested in a new ‘23 Charger. I had been shopping a lot and had already found one for a low price. I wanted to check on deals locally. Salesman was respectful and checked on pricing. It was still a bit higher than I was interested in paying, but he was honest and easy to deal with.
Best in town!!
Service department is great. They keep you informed bout your vehicle.
Everyone was really friendly and easy to work with. Even in the poring rain.
Loved working with your sales team
Dependable vehicles and knowledgeable service dept. Salesmen very helpful and able to find the vehicle you want if not on the lot. Salesman straight forward not pushy.
Staff are very helpful and kind.
fast service reasonably priced
Fast friendly service.
Love how fast and efficient everyone is. So helpful and took care of everything I needed
Michael Larkin is the best 👌
Well me got it Saturday and I guess my sit there from 1230 till Almost 4 pm.our didn’t get detailed and they said bring it back Monday.so today she took it over there and the took it back 5 minutes later they brought it back it had been washed and air freshener was sprayed in it .but no detail had been done.also they are supposed to put new tires on our vehicle and I’m hoping that is what happens.i am highly bothered by the detail job we got on our car.it was not detailed .i am hoping that i get something done about this and for the time we have wasted by going to don franklin for no reason because our car was not detailed
Very friendly and knowledgeable staff!!!
I like the way Richard Webb the salesman handled my experience from the beginning to the end of our deal. I also like the vehicle that I purchased this time and I have a two thousand nineteen dodge ram 3500 that I bought new that has been a great vehicle so just keep on keeping on I will be back.
Products are good, and the service is proficient and friendly.