Customer Testimonials
Everything
Price and service has always been good. The staff is friendly and seem like they want to help.
Employees are always knowledgeable about what there doing and why. Service never takes all day I’m usually In and out less than a hour.
They are perfect
Professional staff -
Just recently purchased a Ford F-150 for Don Franklin, Nissan. My salesman made the purchase a breeze. I would highly recommend him, Brandon Williams.
Gas mileage and nice vehicles and met a great salesman
Everytime we have been to the dealership we have never had an issue. They have always been friendly and willing to do what they can to help.
We were taken care of with the utmost care. Excellent help
Top notch service .. in and out timely.. Mr Stout ..Nathan I believe was extremely professional and friendly .. I went to Don Franklin Jeep Somerset and will always go to this dealership from now on ... Definitely will tell friends and family about the service they provide..
I trust taking my car to Don Franklin Nissan because I know the work will be done right. Associates are so knowledgeable and nice. The listen to your questions and concerns and find the best solution. Only place my car will go for service.
Great service! Friendly! Extremely efficient!!
Thanks for all the friendly help.
Fast and friendly and knowledgeable service
Fast professional
Always taken care of!
Worked efficiently and very polite customer service representatives.
Chris is your go to! He set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Chris was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. His attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
Good PEOPLE #1, Very pro and nice, always got right back with me, The dealership had that small town feel that I like and prefer!
I’ve purchased two vehicles, through Danny Sweet and Adam Bryant within the last two-three years. The first was a GMC All Terrain 2500 Duramax and now this 2019 Impala Premier. These two guys are great to work with but, tuff to move on price. Lol! They are both top notch salesmen and human beings. The automobiles on the dealership lot are nice, clean, and in good condition. I also like the dealership warranty that comes with most autos: 15year-500,000 miles. I’m sure you recover the warranty expense through the price of service work. Still the piece of mind is worth the price.
To sum it up, a great selection of autos on lot plus through the web, fair prices, and great staff make buying with Don Franklin a pleasurable experience.
Lana Lay
Friendly staff, honest answers
Great people to deal with. Danny Sweet is an honest salesman. The service center is top notch
Most of the time they treat people with respect and the service dept is alway top of the line service
Easy car buying experience! No hassle delivery and great service!
they took very good care of me on the purchase of two vehicles and the servi
I appreciate the politeness of the workers.
I appreciate how they notify me if something is needed to be done other than what I came in for but they don’t pressure me to have it done right then. They give me an option to wait. I also appreciate the free point inspection of fluids and etc.
Salesperson was helpful and kept me informed as truck was in transit to dealership
Great service
My service plan covered the repair.
Still having some issues with whining in my car while in idle, they were not able to recreate this at the service department. Otherwise amazing first experience.
Bought a preowned 15 GMC Terrain from Kristian Gleason at Don Franklin Nissan in Somerset KY and he promised a detail and oil change when I was ready at no charge and few months later they kept their word. And it was another Amazing Experience! We hung out at the shopping center after they dropped me off and then picked me back up when it was ready. I give 10's for both times I visited the location. I'll be back.
Friendly workers… easy transaction. Logan manual went above and beyond for our family to find what we wanted. Tori withers in online sales is amazing too! Thank you again to don Franklin! You never fail our family