Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   July 7, 2022 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very quick and quality service

Report a concern   July 7, 2022 — Rated 10 out of 10 by N.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly and efficient

Report a concern   July 7, 2022 — Rated 10 out of 10 by T.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Being honest

Report a concern   July 7, 2022 — Rated 10 out of 10 by Brenda Chapman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer friendly!

Report a concern   July 6, 2022 — Rated 10 out of 10 by K.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good job

Report a concern   July 6, 2022 — Rated 10 out of 10 by Robert Hardwick Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I felt the staff was very friendly and accommodating. The turnaround time for the repairs was good and everything was thoroughly explained to me.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Jeffrey Crouch Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Your service is top notch! Came in this past Saturday for an oil change and tire rotation. The service manager Nathan, smelled the fuel leak from where I had recently had a fuel sensor installed in the fuel rail. He had the technician try several times to stop the leak but the after market part was defective. He then helped me track down an OEM part at another dealer and made arrangements to get it delivered to this dealership. It arrived on time and Nathan called me immediately to let me know it was here and to come in for the repair. Excellent service by Nathan and the technician! Kudos to both and many thanks!

Report a concern   July 5, 2022 — Rated 10 out of 10 by Robert Rudd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Customer service at Don Franklin Nissan is above and beyond. From their salesmen, to financing, to their service department. We have had a great experience with them.

Report a concern   July 3, 2022 — Rated 10 out of 10 by J.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

fair deals with nice sales people.

Report a concern   July 3, 2022 — Rated 10 out of 10 by B.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony took good care of me

Report a concern   July 2, 2022 — Rated 10 out of 10 by Brad Ross Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service

Report a concern   July 2, 2022 — Rated 10 out of 10 by T.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar, in my opinion. Is one of the best associates that work 👏 🙌 at Don Franklin DODGE.
He goes above and beyond to make sure that the customer is well aware and pleased with every aspect of the service that will be done to the vehicle.

Report a concern   July 1, 2022 — Rated 10 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, friendly service:)

Report a concern   June 30, 2022 — Rated 10 out of 10 by B.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They were ready for my appointment time when I got there. Extremely friendly.

Report a concern   June 30, 2022 — Rated 10 out of 10 by Lucas Burton Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service. They go the extra mile to ensure you get a quality service and product.

Report a concern   June 30, 2022 — Rated 10 out of 10 by William Dauber Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service

Report a concern   June 29, 2022 — Rated 10 out of 10 by J.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Lamar in service was so helpful and very professional. First time bringing my granddaughter’s car there. I’ll come back if the car would need repairs.

Report a concern   June 29, 2022 — Rated 10 out of 10 by R.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I Loved my sales person Chris Hughes

Report a concern   June 29, 2022 — Rated 10 out of 10 by A.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Robin Jones was great to work with! He was very helpful in answering all questions.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Kym Godsey Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly & knowledgeable staff !

Report a concern   June 27, 2022 — Rated 10 out of 10 by Ralph Anderson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly service knowledgeable sales people and a friendly no pressure environment.

Report a concern   June 27, 2022 — Rated 10 out of 10 by Breezi Turner Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Awesome Salespeople and amazing customer service

Report a concern   June 27, 2022 — Rated 10 out of 10 by Alice Mounce Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast prompt service. Super customer care.

Report a concern   June 27, 2022 — Rated 10 out of 10 by Tammy Camel Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had a great experience purchasing my used minivan!

Report a concern   June 24, 2022 — Rated 9 out of 10 by Michele Barrett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I had a great service person. The only thing I wish could have been better is getting an appointment that is not 2 months out.

Report a concern   June 24, 2022 — Rated 9 out of 10 by Ronald Johnson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and knowledgeable staff

Report a concern   June 24, 2022 — Rated 10 out of 10 by A.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was good excellent and timely . They found a problem that I didn’t know I had and corrrected it.

Report a concern   June 24, 2022 — Rated 10 out of 10 by Sara Stephens Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The friendly people both o who was by my side and Ms Stanley from inside to guy on last that our pared the paperwork Thank you all

Report a concern   June 24, 2022 — Rated 10 out of 10 by Leslye Rice Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I was thankful to get a next day appointment. Tony was extremely kind and informative. He kept me updated on my car. Someone came by and gave my daughter and three other children a sucker while we waited. I also received a courtesy call to make sure everything was ok with my car the next day. I very much appreciate your service team going above and beyond to take care of us! Thank you!

Report a concern   June 24, 2022 — Rated 10 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything, friendly, helpful, and go out of their way to help. I always deal with Nathan, he is great!!


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