Customer Testimonials
Cody Charles went above and beyond in this whole process, as did all the different drivers who helped me get my vehicle and then helped get it the one minor repair that had been promised as part of the deal. Everybody has been just the right combination of friendly, kind, and professional.
My salesperson, Brandon, was very helpful and straightforward with answers. One of the easiest car purchases I’ve ever made!
Nice, kind and very helpful. They get you in and out timely!
Very friendly staff! Shortest trip to a dealership I have ever been to! Told me I could contact them at anytime!!
Very friendly and knowledgeable staff. Quick process to get service completed.
Dale and James.
Recent service 0n my Nissan was good and service rep. was very friendly and informative!
Don Franklin Nissan in Somerset is great! They always make me feel comfortable when I go in to get my Rogue services. They are very friendly.
Robin Jones is the nicest and easiest salesperson with whom I have ever spoken. I detest car lots and the “pressure sales” tactics I am accustomed to dealing. Robin has changed that! My cousin has bought several vehicles from Don Franklin in Somerset, and advised me to check them out, and I am happy I did so. I was treated well, given something to drink, and all my questions and concerns were answered quickly. This being my first experience with Don Franklin in Somerset (had been to other locations) I can only discuss the services Robin Jones provided. That service was exceptional.
Fast service!
Very nice people, dedicated to getting you the best deals
Are experience was with CDJRF and we worked with Robin Jones. I went in only looking with no intentions of buying. I own a Jeep Wrangler 4 door and was inquiring about one with a bigger engine. Well a Dodge Durango R/T Plus Blackout caught my eye but I knew with my fast & loud condition that I shouldn’t test drive it. However, I told my husband about it, did a drive by of the lot and my husband wanted to look, well…we test drove, and left with it 2 hours later. I love my car and never once were we made to feel pressured. The process was without incident and I would definitely purchase from a Don Franklin dealership again.
Great!
Fast, friendly, knowledgeable. I don’t have to worry bout if the employees working know the difference between oil and gas. SMH
I had a wonderful experience there at that Don Franklin.
Customer service is the best I've ever experienced with both vehicles
Fast and friendly service
They are attentive to your needs and provide options that fit your needs. They didn’t appear to be just pushing a vehicle on you for a sale.
Did good work and completed quickly. Thanks
Easy to work with and were very fair on pricing.
Very please
The staff, professionalism and atmosphere of the dealership. The whole experience driving away in my new Jeep made me feel confident about my decision and my purchase.
Good service friendly folks
Great selection of vehicles as well as a very friendly and helpful staff. A great buying experience all around.
so far its good
Fast and reliable service.
Customer Satisiaction
Larkin is a WONDERFUL salesman!!
Everyone was very friendly and helpful
I’ve never owned a Nissan before. I was acceptable as I prefer trucks. I purchased a Pathfinder that is large and roomy like a truck but maneuvers like a SUV/Crossover. The staff were terrific and went above and beyond showing my husband and I options and gave detailed answers to our questions. The best part besides driving our new vehicle home, the whole purchase process didn’t take the whole day doing paperwork! We were in and out in 2-1/2hours.
Like the preformince of my truck and the quality of service I get at Don Franklin's