Customer Testimonials
So far, good
Everything! It was a pleasure doing business. Very professional personel.
I like the way that i was treated and got to the point. The products are high quality
Lyle, the service advisor in Somerset, was very helpful and accomadating. I am very pleased with the service I received.
When other lots turned me around and walked me out of their doors, Don Franklin helped put me in a car! and made me very happy. shout out Doug
Very prompt on scheduling and the services provided.
The the sales staff and managers were great. Took thier time to understand my needs and made it happen. Very happy will definitely be back. My salesman Keith was absolutely great. If anybody wants a great experience ask for him.
Michael and Joe are two of the best in the business. I am happy to drive three hours to do business with them and the team at Don Franklin.
Fast!
Great customer service during and after the sale
I find the service department very informative and friendly. I recently purchased a 2023 Nissan SV and I must say it was an enjoyable experience Cody Charles was exceptional, kind, and social, and above all, he was not pushy and your final decision was totally excepted. Eric Owens was also very professional and helpful, both Cody and Eric handled a mishap with the best customer service ever I purchased not only a new car but also one with an upgrade. I recommend both Cody and Eric 100% for any concerns or needs you may have with purchasing a new vehicle.
They always been good to me in the service department
Great experience
Great car and great service
I have bought my last vehicles from Franklin's. 4 from franklin chevrolet in somerset and 2 franklin dodge ram jeep somerset. I love the customer service from everyone in sales and in finance. I have always been treated great in both service departments. And that's why I have bought my last few cars and trucks from the franklin dealerships. Just a pleasant all around great experience.
Reliable and easy to get an appointment.
Love. Jeep produced you are a 1st class dealership. Joe and Dale are great
We love Nissan vehicles and was very impressed with the hospitality and courteous care that Kristian Gleason,, our saleman, made our purchase so easy and also Shane Poynter in financing we got outta there before the ice melted in my wifes tea !!! ,Excellent service and highly recommend Don Franklin Nissan.
Brandon Williams was our sales associate. He was super helpful and patient as he worked to find the perfect car for our family. He went above and beyond to make the experience as stress free and easy as possible.
My sales person Kristian Gleason was great to work with. He was helpful and respectful of my time without being pushy.
Cody was very helpful and answered all our questions promptly and honestly. He worked very hard to get us the terms we were comfortable with and made the whole process smooth and painless!
Salesman (Adam Godby) and his Mgr. were easy to work with and did not come across as the typical high-pressure sales type. Also know their product very well and took the time to show me everything about the vehicle before I left the dealership. Also did a good job of following up with me to ensure everything was ok.
Michael was very easy to work with and very helpful!
The whole lot were super helpful and took care of me.
Couldn't ask for a better group of peolple. Very helpful and kind!
The service department are so friendly and helpful. They go promptly to work and explain to the customer as they go as to whats being done on the vehicle.
Don’t know
Friendly knowledgeable staff. Quick service. Price is fair.
Excellent service. Thanks to Matt in service department for taking very good care of me
Fast and friendly