Customer Testimonials
Excellent customer service….
Fast service
Good customer service
I knew what I wanted when I arrived. The buying and trade in process was extremely efficient and easy to get through.. My sales consultant, Ben Golden, knew the details of the vehicle and was excellent to work with. .. e.g., very straight forward, no pressure, and very helpful. And He is good listener. The Jeep was delivered with a full tank of gas!!! Great experience overall! Love the 2022 Jeep Grand Cherokee- Overland edition.
Great visit
The buying experience with Don Franklin Somerset Nissan was one of the most pleasant I’ve had in all my years of car buying. The vehicle, a pre-owned 2022 Ram 2500, was as advertised, well, in fact even better!! We were greeted immediately when we arrived on the lot by Ethan in Sales who was friendly, attentive and very helpful with all of our questions. He guided us quickly through the buying process which included a trade in. We had travelled from out of state and he was able to get us in the new vehicle on the same day. Danny in Finance was professional, efficient and also very helpful with our questions. We’re very pleased with our new vehicle and the way we were treated at Franklin Nissan. I’d highly recommend them to anyone thinking about purchasing a new or preowned vehicle.
First name removed is happy with his new Ram 450 truck ..
I’ve been happy with the last 3 Jeep Cherokee’s limited and now the overland.
Especially like our sales person Gary Gentry.
Hopefully I’ll be getting me a new Jeep before long.
very professional staff and employee's, recommend to everyone
Had my daughter's car in for oil change. Technician noticed control arm bad and notified me. Nice to see technicians looking at the car and components, not just brake pads and fluids. I know most would say hat it is just to drum up business it is still up to the customer to have it done. Thank the technician for finding that, I had just put a set of tires on at Tire Pros a week prior, wonder why they didn't catch it? I really do appreciate it and the people are super friendly. Guess my next tires will be from there. THANK YOU!!!
no pressure from saleman,
Close to home
I liked the promptness of your staff
The salesman was friendly and helpful. I love my Jeep
Fast Service and Knowledgeable Friendly Team!
Everyone was friendly, helpful and engaging. Made me feel welcome. Great new facility.
Chris Hughes such an amazing man and really truly cares about his customers. You don't find that in a car salesman anymore.
The people at this dealership were very nice and helpful. Very friendly. Also beautiful facility. DB
New Altima is a high quality product and Don Franklin Somerset staff is extremely friendly and knowledgeable about their products. All of our questions were answered and we were treated very courteously. Very satisfying experience.
BEST customer service around!
Great service
Lamar was our service advisor at Don Franklin CDJRF. When we called with a need he stepped up and met the challenge head-on. He found an opening that day, going above and beyond. Our vehicle was processed quickly and efficiently. He made sure everything was working and answered my questions clearly and precisely.
The buying experience with Don Franklin has been great the salesman are very knowledgeable of the product the financial team put together a very competitive package for the vehicle we were looking at actually beat other dealerships around the state in price point
Love jeeps and found one I couldn't live without. Was able to trade at a fair deal
I've taken my car here a couple times, always friendly and I've never had a issue with them. Thanks guys and gals you're great and Chad is amazing!
The products are great quality and the staff go above and beyond to help make the buying experience positive!
I have have good service and sales help there.
Everybody was so helpful
You're focus on Happy Customers is Nice.
Service was great, fast and friendly!!
Very friendly and helpful