Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   March 14, 2023 — Rated 9 out of 10 by J.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service is great and very helpful
Report a concern   March 13, 2023 — Rated 10 out of 10 by Russell Gray Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick in and quick out for oil changes. Always a courteous bunch. I would highly recommend their service department.

Report a concern   March 13, 2023 — Rated 10 out of 10 by Shirley Hall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like that when a mistake was made you guys made it right. Very professional and courteous

Report a concern   March 13, 2023 — Rated 10 out of 10 by R.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The customer service is always superior which is why I am repeat customer.

Report a concern   March 10, 2023 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service

Report a concern   March 10, 2023 — Rated 10 out of 10 by N.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan Stout is always top notch in service and delivering on expectations. He is a big reason I have my service done at your shop.
Report a concern   March 8, 2023 — Rated 10 out of 10 by Tammy Huff Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast
Report a concern   March 8, 2023 — Rated 10 out of 10 by Carol Wade Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My altima has been a great car. The service I received from the dealership has been great.
Report a concern   March 8, 2023 — Rated 10 out of 10 by W.H.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan has always been great to work with. Been taking good care of us for years!
Report a concern   March 7, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good dealership to work with
Report a concern   March 7, 2023 — Rated 10 out of 10 by Jeanne Beasley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We found Don Franklin doing an online search for the vehicle we were looking for. They were very responsive, had the vehicles ready for us to test drive, cleaned, easy transaction. We are very happy with our purchase and the customer service we received.
Report a concern   March 7, 2023 — Rated 10 out of 10 by L.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

thay did a good a good job
Report a concern   March 6, 2023 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff, options
Report a concern   March 6, 2023 — Rated 10 out of 10 by James Kinzer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service, great truck
Report a concern   March 6, 2023 — Rated 10 out of 10 by Michael Hansford Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone there is always accommodating, and quick.
Report a concern   March 6, 2023 — Rated 10 out of 10 by A.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Salesman was great

Report a concern   March 5, 2023 — Rated 10 out of 10 by M.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

How quickly and easily to work with

Report a concern   March 5, 2023 — Rated 10 out of 10 by D.A. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Low pressure, knowledgeable sales man “Jeff Laswell”, good price and very helpful.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Travis Rogers Don Franklin CDJRF Sales Department
What do you like about our products and services?

Jeff Laswell is an awesome salesman. He is like family to us. Our third we bought today off him, because he makes us feel like we are family.

Report a concern   March 3, 2023 — Rated 10 out of 10 by Taylor Cundiff Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything. Customer service is on point as well as technicians.

Report a concern   March 3, 2023 — Rated 10 out of 10 by C.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We will always purchase our vehicles from Don Franklin Kia
Report a concern   March 3, 2023 — Rated 10 out of 10 by T.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything was perfect per usual.

Report a concern   March 3, 2023 — Rated 10 out of 10 by M.D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You check out the car for a bunch of things so I can keep up with what it needs each time I bring it in for an oil change.
Report a concern   March 2, 2023 — Rated 10 out of 10 by S.N. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always polite and efficient.

Report a concern   March 2, 2023 — Rated 10 out of 10 by Greg Witt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always friendly and respectful

Report a concern   March 2, 2023 — Rated 10 out of 10 by Cathy Hardin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I have always had good results with your products and always get in timeley each time

Report a concern   March 2, 2023 — Rated 10 out of 10 by Bill Morrow Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick fast service

Report a concern   March 1, 2023 — Rated 10 out of 10 by W.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nissan products are very reliable and dependable. The Don Franklin Employees are all friendly and very helpful.
Report a concern   March 1, 2023 — Rated 10 out of 10 by Phyllis Hunt Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice personal, they made everything easy. Love the van it drives like a dream.

Report a concern   March 1, 2023 — Rated 10 out of 10 by Amy Gibson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service is TOP NOTCH!


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