Customer Testimonials
Great car and great service
I have bought my last vehicles from Franklin's. 4 from franklin chevrolet in somerset and 2 franklin dodge ram jeep somerset. I love the customer service from everyone in sales and in finance. I have always been treated great in both service departments. And that's why I have bought my last few cars and trucks from the franklin dealerships. Just a pleasant all around great experience.
Reliable and easy to get an appointment.
Love. Jeep produced you are a 1st class dealership. Joe and Dale are great
We love Nissan vehicles and was very impressed with the hospitality and courteous care that Kristian Gleason,, our saleman, made our purchase so easy and also Shane Poynter in financing we got outta there before the ice melted in my wifes tea !!! ,Excellent service and highly recommend Don Franklin Nissan.
Brandon Williams was our sales associate. He was super helpful and patient as he worked to find the perfect car for our family. He went above and beyond to make the experience as stress free and easy as possible.
My sales person Kristian Gleason was great to work with. He was helpful and respectful of my time without being pushy.
Cody was very helpful and answered all our questions promptly and honestly. He worked very hard to get us the terms we were comfortable with and made the whole process smooth and painless!
Salesman (Adam Godby) and his Mgr. were easy to work with and did not come across as the typical high-pressure sales type. Also know their product very well and took the time to show me everything about the vehicle before I left the dealership. Also did a good job of following up with me to ensure everything was ok.
Michael was very easy to work with and very helpful!
The whole lot were super helpful and took care of me.
Couldn't ask for a better group of peolple. Very helpful and kind!
The service department are so friendly and helpful. They go promptly to work and explain to the customer as they go as to whats being done on the vehicle.
Don’t know
Friendly knowledgeable staff. Quick service. Price is fair.
Excellent service. Thanks to Matt in service department for taking very good care of me
Caring, understanding, & Knowledgeable.. I will buy from here again!
Great customer servic, Staff are courteous and very efficient.
I love Nissan line of products. I owned an Armanda several years back and it was a great ride. The service dept was great, we always got our oil changes there. I just recently looked around at several dealers when my husband and I, decided to trade my 9-year-old vehicle in. We looked at several dealerships before we landed, at Don Franklin Nissan. We had spoken to a salesman we knew at Don Franklin Kia, and he told us to ask for Cody, and we did. Cody was an intelligent young man with a friendly smile and a wonderful personality. He knew his vehicles and was eager to show them all to us. We were still touring the pathfinders on the lot, about closing time, but Cody said, Oh I don't care about closing time, we are always here as long as we need to be. He showed and explained every feature in two pathfinders, and we drove the one we wanted to drive. He also called on fellow staff members to get our car looked at and appraised for trade-in value, so we would know exactly what our purchase price would be.
Fast and efficient service- even tho it was a simple oil change - I was in and out in about 45 minutes !
Great service
Friendly staff. Great products! Awesome service.
At Don Franklin, I received outstanding service. I will always bring my Dodge 1500 to Don Franklin. I know several of the service guys there and they do quality. All I can say to the service department staff at Don Franklin in Somerset, Ky. Keep doing what you are doing. I will certainly be referring all my friends and military buddies to you. Have a blessed day and once again thank you
Fast but efficient oil changes and my brakes were fixed!!
Great experience. It was very nice to be greeted at my vehicle when I arrived. The service was quick and the workers were very polite. The free car wash was a nice bonus! Thank you
Friendly personnel, efficient and dependable service
The guys are great and they keep my car running order great!!!
Love the Ram brand
I got my first truck from you all took good care of me been same on this one to thank you
Great experience