Customer Testimonials
Don Franklin Nissan exceeded my expectations in every way! My salesperson, Kristian, was very professional, and courteous! He made sure to answer all my questions and treat me so kindly! The finance person, Shane, was knowledgeable, courageous and efficient!
My overall experience with Don Franklin Nissan was great. They made me feel like family!
The sales department is very helpful and ready to go the extra mile to make their customers feel as if they appreciate them shopping with the Don Franklin store.
I love my new rogue. Jonathan and Doug was very helpful and friendly they went above and beyond to help us and very honest and hassle free. I would highly recommend them.
Service is great, always getting my vehicles in and out on time and always super friendly!
Lamar takes care of his customers makes you feel like family and he keeps you updated on your vehicle.
Staff is extremely friendly and professional. Cody who sold us our Nissan even came over and asked how we were doing. Service was very prompt. Great visit!
Very knowledgeable and helpful staff. Cody Charles was a pleasure to deal with....no pressure, just worked with me on what I needed. I have purchased 3 vehicles in the last 6 months, both with Cody and Kristian. I would certainly contact them again for any future purchases.
Great customer service.
fair price, quick and reliable service
Good service and nice employees
Promptness, thorough- and so friendly! I also like the clean facilities.
Great service and staff.
I would rate it 10/10 from start to finish!
Nissan is the best
The service was superb, from the sales to finance. Steven was very thorough with explaining all the details of the vehicle, and was extremely informative to all my questions. It was a very positive experience.
It's always quick, friendly, professional and done correctly
Great customer service!
Great customer service!
No pressure salesman. He was very knowledgeable and answered all my questions
Very knowledgeable and friendly staff
Always friendly, helpful faces at Don Franklin CDJRF in Somerset. Michael Larkins does a great job from start to finish to find the vehicles you need! Joe Henderson is always a pleasure to deal with as well!
Love my jeep.
Friendly and knowledgeable people.
Employees were friendly.
Service was great.
Scheduling was easy.
No hassle to drop off and pick up vehicle.
Overall a good experience.
Everything was punctual & professional. I was greatly accommodated by Greg Marshall, I think that was his name, & he helped get my services done in a timely manner. He also informed me of other issues that were resolved as well.
Effective and Trustworthy
Great service, friendly staff
Everyone is friendly but the prices are going thru the roof. Very unhappy with that!
The service department did a great job and handled the recall speedily.
The staff is amazing, and so helpful! They will do all they can to satisfy their customer.