Customer Testimonials
From my salesman, Kristian Gleason, to the service department, the service here is always over the top. I highly recommend this location to buy your next vehicle!
Attention to detail. Great customer service.
We’ve owned 3 Grand Cherokees and several other Dodge vehicles. Don Franklin Auto sold me our 2022 Jeep and purchased my 2018 Challenger for a fair price. My first experience with the service department was perfect— oil and filter change, tire rotation and general “checkup” all completed within an hour. The service people are very friendly and professional. Waiting area is comfortable and clean.
Quick! Fixed my brake light now problem. Didn't have an appointment, but they worked me in anyway.
Very respectful, good timing.
Nissan Rogue LS is an awesome SUV! Salesman Cody and Salesman Seth did a great job handling the purchase of our vehicle,they was very professional,not pushy and work hard to get the vehicle we wanted.
This was absolutely one of the best car buying experiences ever! I felt totally comfortable, respected, and valued as a customer. All my questions were answered and the service was excellent. I was very pleased with each and every aspect of my car buying experience at Don Franklin. Nissan of Somerset.
Friendly and helpful
Wr very happy with our new Nissan Kicks.
Very helpful employees
Excellent service from everyone I encountered! I was truly made to feel like a valued and respected customer. They went out of their way to make sure I was satisfied with my purchase.
It was all very professional but personable
Our salesman Cody wasn't pushy, made the buying experience easy. Salesman Seth was very helpful too.
Brandon Williams, Eric Owens, and Shane Poynter all went above and beyond to make this a great experience. I am very satisfied with my purchase as well as the service I received.
Lots of options available on the lot and other locations. All sales associates were very friendly, Kristian Gleason was exceptionally helpful finding the right vehicle for us and handling it when we were indecisive. No pressure from him and he gave us ample time to discuss vehicles and financial situations privately. When there was another vehicle in a different location Kristian went to work to find it and made arrangements to try to get it there for us. Several associates stayed later than closing to help finish our transaction.
Michael was easy to work with and was helpful and quick to respond.
Ease of scheduling
Very friendly and listens to customers
Seth was very helpful, even after buying the car. It was the best car buying experience I have had.
I always have very good service. Everyone is always very kind, professional and helpful. It’s very nice. In a world where rudeness and poor work ethic seems to be the new normal and to see these guys carry themselves with pride, courtesy, respect, knowledge and kindness is a breath of fresh air!!!
Awesome service from Joe Henderson and Robin Jones. Total trust from both.
You have and outstanding service supervisor in Lamar Sexton. He is such a nice and helpful individual. He is an excellent customer service representative. I continually come back even when I could have gone to an automotive store .
Fast service
I love your personnel in the service dept they take good care of me
Prompt and great service.
I have zero complaints with anything. This dealership is the very best my family only deals with them. Cody Charles is a #1 salesman. He goes above and beyond to help his customers.
We’ve owned several Nissans and been satisfied with every one we’ve owned. Nissan makes a reliable product!
Your customer service and the service response to serving vehicles
The service department was excellent and did exactly what was requested
Very friendly and good customer service