Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   March 22, 2023 — Rated 10 out of 10 by E.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast!

Report a concern   March 22, 2023 — Rated 10 out of 10 by N.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Keep me updated

Report a concern   March 22, 2023 — Rated 10 out of 10 by James Clark Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Did a great job on my car and kept me informed

Report a concern   March 21, 2023 — Rated 10 out of 10 by V.C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody was outstanding on helping us the Pathfinder we wanted.

Report a concern   March 21, 2023 — Rated 10 out of 10 by M.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

They was fast kind and awesome to work with from the service people and mechanics and they also washed and cleaned my truck for me which was awesome for them to offer that will definitely come back for more services

Report a concern   March 21, 2023 — Rated 10 out of 10 by T.E.J. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like how I am treated with a lot of respect my questions are answered and I’ve had no issues with any of your products

Report a concern   March 21, 2023 — Rated 10 out of 10 by A.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

everyone is great

Report a concern   March 21, 2023 — Rated 10 out of 10 by Z.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Always a Ram fan.
Robin, is the first sales person i've seen that honestly acted in the best interest of the customer. If we choose to get a new lease after this one ends, we will make sure to personally see him.

Report a concern   March 21, 2023 — Rated 10 out of 10 by E.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The service wa stop notch.

Report a concern   March 20, 2023 — Rated 10 out of 10 by T.V. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan is great!! Always takes good care of my truck and it’s needs!! Thank you

Report a concern   March 20, 2023 — Rated 10 out of 10 by D.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly ppl great service

Report a concern   March 17, 2023 — Rated 10 out of 10 by Anthony Pernice Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and easy purchase with trade.

Report a concern   March 17, 2023 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It all worked out in the end

Report a concern   March 16, 2023 — Rated 10 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Exceptional customer service!

Report a concern   March 16, 2023 — Rated 10 out of 10 by Kelly Parsons Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service. Friendly staff.

Report a concern   March 16, 2023 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was awesome!! Gave us a loner car until our car was fixed. They worked on our car issues until it was fixed. Called and kept us updated on the progress.

Report a concern   March 16, 2023 — Rated 10 out of 10 by Taylor Hyden Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody was the absolute best! He worked so hard to help me and my family and I can’t thank him and Eric enough! I will definitely tell everyone about Cody

Report a concern   March 16, 2023 — Rated 10 out of 10 by H.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nothing in particular.

Report a concern   March 16, 2023 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

A Fantastic team at Don Franklin Nissan Service Department! They communicate well with each other and very eager to satisfy every aspect of the customer needs. I had to leave the shop before my vehicle repairs were completed, they gave me a courtesy ride to and from my other engagement. Awesome team!!

Report a concern   March 15, 2023 — Rated 10 out of 10 by Richard Sylvester Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales person for our truck purchase did not pressure us, our 1st service appointment went very well and was free.

Report a concern   March 15, 2023 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Chris was a fantastic salesman.

Report a concern   March 15, 2023 — Rated 9 out of 10 by S.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Appointment time honored with car being taken in promptly. One service requested was inadvertently omitted and not realized till several hours after service completion and service location departure. Two days later the car was returned to the service location, the omission verified, and prompt corrective action taken to complete the omitted service element.

Report a concern   March 15, 2023 — Rated 10 out of 10 by Ernie Northern Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and professional people. They get the job done quickly and I am on my way home.

Report a concern   March 14, 2023 — Rated 10 out of 10 by Michael Zheng Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Michael was great

Report a concern   March 14, 2023 — Rated 10 out of 10 by Roy Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service departments at Chev and Jeep are very professional and the mechanics are very good.

Report a concern   March 14, 2023 — Rated 9 out of 10 by J.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service is great and very helpful

Report a concern   March 13, 2023 — Rated 10 out of 10 by Russell Gray Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick in and quick out for oil changes. Always a courteous bunch. I would highly recommend their service department.

Report a concern   March 13, 2023 — Rated 10 out of 10 by Shirley Hall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like that when a mistake was made you guys made it right. Very professional and courteous

Report a concern   March 13, 2023 — Rated 10 out of 10 by R.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The customer service is always superior which is why I am repeat customer.

Report a concern   March 10, 2023 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service


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