Customer Testimonials
I over all like the friendliest of the staff .and the way they make sure everything is fix before I picked up my car
Everything. The team’s knowledge is always A1
great prices for great products
Salesman, Christian, helped us find the right vehicle and even bought us dinner while we waited.
Everyone is friendly
Dale Edward's and Joe Henderson did a Class Act Grade A+Job!! The BEST!!
Dale Edward's and Joe Henderson did a class Act Grade A+ job! The Best!!!
Great sales rep made it easy transaction!!
Service is fast n easy to make.Never have to wait long to get vehicle serviced.
Great service, very helpful and accommodating, answered all my questions and helped with everything we needed and made sure everything was right for what we needed, will recommend this is the 4th time we purchased from them
Danny and James did an amazing job. This was the single best car buying experience I’ve had. There was zero pressure, all my questions were answered, and more than anything, they operated with professionalism and integrity.
When I bring my car to be serviced I know that it will be done right. And all my questions answered. And the price has always been reasonable.
It was fast and convenient. Reasonably priced. Not sure they actually checked my tires. On the sheet I was given the tires were 6 6 8 7 and I had just had a new set put on two weeks ago. So I don’t know how they could be so different.
But their always friendly too.
Timely appointment , courtesy
This is my second vehicle purchased from Don Franklin! Great customer service always willing to go the extra mile to make sure we were satisfied. Our salesman Gary Gentry was great helping us to find the perfect vehicle. Told him what we wanted he went to work finding that perfect vehicle. Financing was quick and easy! Very satisfied definitely will be back again!
No problems
The service department always presents a very professional atmosphere where you can get what you need in done and feel catered to in the meantime. The representatives are always very kind, helpful, and willing to engage with you. They know how to make you feel right at home and before you know it, the techs have you back on the road.
Your salesman Mitchell Proctor was excellent. He answered every question. Very knowledgeable. I was very comfortable talking to him and I will recommend you guys.
Thank You, Name removed
The service was great. Very courteous and answered all questions. Tony is a great employee!
Our salesman was very nice, and very helpful. Worked extremely hard to get the deal made for me, and made sure all was ready to go in my new truck.
Very friendly and helpful and finding out how to get you in a new vehicle
The service was outstanding
#1 liked the attention to detail, the time, and energy that Jonathan Owens gave me over a three day period. He went out of his way to meet my needs!
#2 love the new 2023 Nissan Rogue
#3 love the new car dealership in Somerset Kentucky
Great service and mechanics
Very friendly service! Always explains everything after the service and what you’re paying for.
Styles and selections, the prices are competitive really a good sales staff.
I like Ram trucks. What really ‘sold’ me was Dale my salesman, Larry my driver, and James in F&I. No pressure, no gimmicks, no dealer ‘required’ add-ons. Truck was exactly as expected. No surprises. I will drive 4 states again to pick up my next car from these guys.
Service personnel very kind and friendly. I appreciate their guidance as to the next services due on my truck. Really good group.
Salesman was great. Helped us with the complete buying process. Answering all of our questions.
We do all of our Business with the Franklins. I don't trust anyone else to take care of us!!! Thanks for all you do!