Customer Testimonials
Friendly service dept.
Friendly and knowledgeable staff.
The process was very easy and my sales person was great.
You have an EV DC Fastcharger in Campbellsville. Would really love to see a few at at least one of your dealers in Somerset that support at least 180kw. The level2 chargers you have in Somerset are almost pointless.
Prompt & courteous
Good service
Great service, quick turnaround.
The polite salesman Dale Edwards.
Up front honsent
Great, friendly, and fast service!
I love my 2023 Nissan Altima and the service staff has been very friendly and helpful
I just went to have my oil changed in my car. I loved that you washed the before bringing it out yo me.
Dodge & Jeep fan. Bought a new jeep in "16 there, May be buying another this year at the same place under the Don franklin name now. The gentlemen we spoke to last Friday were pleasant, nice, understanding to our situation, not at all pushy, Our compliments for that & thanks. Our preference is to buy where we bought before. Still a comfortable atmosphere there. Still waiting on our vehicle being deemed a total loss. Insurance company documented saying it was. Called this morning (monday)saying they were re-evaluating with suplimemtal claims from the body shop. Witch puts us in the unknown.... again
Claim is a month old already buy the way... Ugh! Insurance companies.... Frustrating!!!
Great service
Like Nissan vehicles
Great inventories. Service department is very helpful. Good warranty coverage.
Friendly staff
The service is professional and friendly. I'm glad to go there for all my vehicle needs.
Great service
Our service was great and so far, we are very happy with our new Pathfinder.
The thing that impressed me most was the efficiency of my oil change and car wash at Don Franklin Nissan Somerset Kentucky. I was in and out in less than an hour.
Friendliness
Everyone was very fast, helpful and friendly.I love my Renegade!
I like the friendly fast environment !!! Was straight onward and to the point!!! Fast and easy
Nice business, people are friendly and helpful. DB
Friendly knowledgeable service
good service
Very friendly and knowledgeable.
I like to get vehicle serviced a local dealership
I love my Jeep for one, but ultimately what makes the experience better was Robin Marcus Jones treating my wife and myself as if we were family. I believe Robin goes above and beyond to ensure quality care for all of his customers and that alone sold us on our purchase. Don Franklin services are unmatched due to people like Robin Jones. I am a repeat customer and will stay within the Don Franklin family tree!