Customer Testimonials
I love the look of the new Roague. Your sales consultant was awesome. I will be a returning customer.
Don Franklin had exactly what I wanted & took the time to ensure that I left a satisfied customer. The customer service was outstanding!!!! Not only did I get the vehicle I wanted but I felt good about my purchase & will most definitely shop with them again. They have gained a customer for life.
Very professional
Great service!
Very pleasant visit to the dealership!
The service department is by far the best around
Very kind and courtesies
This is the third vehicle I’ve bought from Don Franklin. Every time it’s been a great experience. No high pressure sales, the staff are professional/friendly, and they know what they are doing. The dealership has a great atmosphere. Danny Sweet is awesome (I’ve bought 2 of my 3 vehicles from him and I’ve sent family members to him when they are looking). He goes above and beyond to take care of things. I can’t say enough good things about my experience.
The friendly and fast service
Quality vehicles at the best prices.
Kristian Gleason was very professional, helpful, and listened to what I wanted! I would highly recommend him, as well as Don Franklin to anyone! It was a great experience and I am completely satisfied with my new car!
Service department was a pleasure to work with friendly, helpful group Nathan was amazing to work with
Even though we were there a long time the staff was very considerate of our needs. They ask to take us to get something to eat since it was taking so long. They talked to us to tell us the progress. We have been coming there for various reasons for a long time and have not been disappointed yet. We will continue to come.
I like the professionalism shown at the dealer and the customer service i experience every time I'm at the Nissan lot in somerset.
It was a pleasure working with Cody Charles. He made sure to find me what I wanted and got me the deal I could afford...
Overall service and how quickly they get you in and out.
All of it
Customer service is always great here. I have been getting my vehicle serviced at this location for almost a year now. Highly recommend, I call for an appointment I am in within a couple days usually time & date I choose, never have to wait long, staff is very friendly
I went looking for a specific color in a Nissan Pathfinder. The color I wanted was available. In addition to that, they had a second pathfinder with different interior on another lot. They were willing to bring that vehicle to the same lot so I could compare the 2
Great Friendly Service
Great product and the best salesman you can find! Gary Gentry.
Quick and easy process with well trained staff.
Workers were very friendly and helpful. Can’t imagine a better person to buy from than Jonathan Owens.
Great people willing to help you get approved awesome bunch.
It was a great low pressure experience. The salesman done a great job helping us.
the salesman was great .....
I currently drive two different Nissans...a 2018 Titan SL and a 2023 Pathfinder Platinum. I really like both of them and I'm hoping to get many more years of use out of both of them. I've had good service with them, and I've been happy with my service at Don Franklin Nissan so far.
Very personal service and great selection to choose from.
I liked the selection of vehicles that you had
Tony was very nice and great to work with, service was done very quickly and at a fair price!