Customer Testimonials
Salesman was great
How quickly and easily to work with
Low pressure, knowledgeable sales man “Jeff Laswell”, good price and very helpful.
Jeff Laswell is an awesome salesman. He is like family to us. Our third we bought today off him, because he makes us feel like we are family.
Everything. Customer service is on point as well as technicians.
We will always purchase our vehicles from Don Franklin Kia
Everything was perfect per usual.
You check out the car for a bunch of things so I can keep up with what it needs each time I bring it in for an oil change.
Always polite and efficient.
Always friendly and respectful
I have always had good results with your products and always get in timeley each time
Quick fast service
Nissan products are very reliable and dependable. The Don Franklin Employees are all friendly and very helpful.
Very nice personal, they made everything easy. Love the van it drives like a dream.
The customer service is TOP NOTCH!
Great service and friendly staff- thank you!
Friendly and courteous. Value
reliability, fast service
Service
Fast and friendly staff Felt valued as a customer. Excellent selection of vehicles
Michael Zheng is a amazing sales man he helped me get my vehicle without me worrying about anything I recommend him to any one thank u so much
FAST SERVICE
customer service friendly
Easy communication and fair trade practices.
Friendly Service with explaining what needed to do and how went about it on one's vehicle!!
The salesman was very helpful.
Robin Jones was an amazing salesman. He made the whole process super easy and stress free. The inventory is awesome and the cars are amazing.
I went into Don Franklin Nissan mostly curious about a specific vehicle. After just a few minutes, I was ready to purchase that vehicle! Only it had sold earlier in the day. Well, Cody Charles jumped right on the bandwagon and found a better one at a Lexington Don Franklin dealership. Awesome! In just a few hours I had the vehicle and Danny had all the financing worked out. I don't know how you find these guys and gals but they are all top notch at Don Franklin Nissan of Somerset!
I absolutely love my Nissan Kick. Dale, our salesman was also great to deal with. He even messaged the next day to check and see how satisfied we were with the purchase. I will likely purchase my next vehicle from him also. It was the easiest trade in I have ever done. The car drives so smooth and is perfect for our needs. I also love the look!

Everyone there is always accommodating, and quick.