Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   March 20, 2023 — Rated 10 out of 10 by T.V. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan is great!! Always takes good care of my truck and it’s needs!! Thank you

Report a concern   March 20, 2023 — Rated 10 out of 10 by D.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly ppl great service

Report a concern   March 17, 2023 — Rated 10 out of 10 by Anthony Pernice Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick and easy purchase with trade.

Report a concern   March 17, 2023 — Rated 10 out of 10 by D.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

It all worked out in the end

Report a concern   March 16, 2023 — Rated 10 out of 10 by K.L. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Exceptional customer service!

Report a concern   March 16, 2023 — Rated 10 out of 10 by Kelly Parsons Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service. Friendly staff.

Report a concern   March 16, 2023 — Rated 10 out of 10 by M.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was awesome!! Gave us a loner car until our car was fixed. They worked on our car issues until it was fixed. Called and kept us updated on the progress.

Report a concern   March 16, 2023 — Rated 10 out of 10 by Taylor Hyden Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cody was the absolute best! He worked so hard to help me and my family and I can’t thank him and Eric enough! I will definitely tell everyone about Cody

Report a concern   March 16, 2023 — Rated 10 out of 10 by H.R. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nothing in particular.

Report a concern   March 16, 2023 — Rated 10 out of 10 by D.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

A Fantastic team at Don Franklin Nissan Service Department! They communicate well with each other and very eager to satisfy every aspect of the customer needs. I had to leave the shop before my vehicle repairs were completed, they gave me a courtesy ride to and from my other engagement. Awesome team!!

Report a concern   March 15, 2023 — Rated 10 out of 10 by Richard Sylvester Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Sales person for our truck purchase did not pressure us, our 1st service appointment went very well and was free.

Report a concern   March 15, 2023 — Rated 10 out of 10 by K.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Chris was a fantastic salesman.

Report a concern   March 15, 2023 — Rated 9 out of 10 by S.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Appointment time honored with car being taken in promptly. One service requested was inadvertently omitted and not realized till several hours after service completion and service location departure. Two days later the car was returned to the service location, the omission verified, and prompt corrective action taken to complete the omitted service element.

Report a concern   March 15, 2023 — Rated 10 out of 10 by Ernie Northern Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very nice and professional people. They get the job done quickly and I am on my way home.

Report a concern   March 14, 2023 — Rated 10 out of 10 by Michael Zheng Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Michael was great

Report a concern   March 14, 2023 — Rated 10 out of 10 by Roy Davis Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service departments at Chev and Jeep are very professional and the mechanics are very good.

Report a concern   March 14, 2023 — Rated 9 out of 10 by J.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service is great and very helpful

Report a concern   March 13, 2023 — Rated 10 out of 10 by Russell Gray Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Quick in and quick out for oil changes. Always a courteous bunch. I would highly recommend their service department.

Report a concern   March 13, 2023 — Rated 10 out of 10 by Shirley Hall Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like that when a mistake was made you guys made it right. Very professional and courteous

Report a concern   March 13, 2023 — Rated 10 out of 10 by R.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The customer service is always superior which is why I am repeat customer.

Report a concern   March 10, 2023 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The customer service

Report a concern   March 10, 2023 — Rated 10 out of 10 by N.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan Stout is always top notch in service and delivering on expectations. He is a big reason I have my service done at your shop.

Report a concern   March 8, 2023 — Rated 10 out of 10 by Tammy Huff Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast

Report a concern   March 8, 2023 — Rated 10 out of 10 by Carol Wade Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My altima has been a great car. The service I received from the dealership has been great.

Report a concern   March 8, 2023 — Rated 10 out of 10 by W.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Nathan has always been great to work with. Been taking good care of us for years!

Report a concern   March 7, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good dealership to work with

Report a concern   March 7, 2023 — Rated 10 out of 10 by Jeanne Beasley Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

We found Don Franklin doing an online search for the vehicle we were looking for. They were very responsive, had the vehicles ready for us to test drive, cleaned, easy transaction. We are very happy with our purchase and the customer service we received.

Report a concern   March 7, 2023 — Rated 10 out of 10 by L.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

thay did a good a good job

Report a concern   March 6, 2023 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Friendly staff, options

Report a concern   March 6, 2023 — Rated 10 out of 10 by James Kinzer Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service, great truck


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