Don Franklin Somersetr CDJRF
Somerset
KY

Customer Testimonials

Report a concern   August 14, 2023 — Rated 10 out of 10 by Doug Grider Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service, knowledgeable staff, friendly and courteous.

Report a concern   August 14, 2023 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional, great communication from Josh including updates on work status and contacting the extended warranty company.

Report a concern   August 13, 2023 — Rated 10 out of 10 by D.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The staff at Don Franklin Auto are courteous and knowledgeable.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Jonathan Harris Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, friendly, professional service. I especially like the Don Franklin Chrysler location for my auto service because it is much easier to schedule an appointment than some other locations. However all of my experiences with Don Franklin have been positive. Thank you!

Report a concern   August 13, 2023 — Rated 10 out of 10 by G.O. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Attention by sales associate

Report a concern   August 12, 2023 — Rated 10 out of 10 by J.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My granddaughter loves her new KIA! Our experience in purchasing this car was friendly and above all PROFESSIONAL!

Report a concern   August 11, 2023 — Rated 10 out of 10 by R.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly and they work with you

Report a concern   August 11, 2023 — Rated 10 out of 10 by Robert Girdler Don Franklin CDJRF Sales Department
What do you like about our products and services?

Beautiful autos and friendly and knowledgeable staff

Report a concern   August 10, 2023 — Rated 10 out of 10 by Cailee Sweet Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everyone is always very nice & informative. They explain what’s going on & give you prices on what the repairs or service will cost

Report a concern   August 9, 2023 — Rated 10 out of 10 by Debbie Chriswell Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department is always kind and courteous. The young man Chad always goes above and beyond on assisting me. You have wonderful employees. My interaction with them is always positive. Thank you for having employees who care about their customers. Thanks again to Chad.

Report a concern   August 9, 2023 — Rated 10 out of 10 by Edith Lovett Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service and extremely clean waiting area

Report a concern   August 8, 2023 — Rated 10 out of 10 by Jake Rhoads Don Franklin CDJRF Sales Department
What do you like about our products and services?

I had an awesome experience purchasing a vehicle. Donovan did a great job assisting us throughout the process. I highly recommend this dealership.

Report a concern   August 8, 2023 — Rated 10 out of 10 by Jackie Antle Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Mitchell was very professional went out of his way to answer all my concerns an everybody at Don Franklin was very professional

Report a concern   August 8, 2023 — Rated 10 out of 10 by Betty Long Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Like the looks and reliability. Service department always great and employees treat you well. Dealership does great job finding what you want.

Report a concern   August 8, 2023 — Rated 10 out of 10 by Malcolm Slone Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I just like Dodge products and am very satisfied with Don Franklin
I feel they gave me the best deal that anyone could

Report a concern   August 8, 2023 — Rated 10 out of 10 by Grace Wright Don Franklin CDJRF Sales Department
What do you like about our products and services?

i love how easy the sales rep made there process

Report a concern   August 7, 2023 — Rated 10 out of 10 by Joseph Byrd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Awesome service and dealership

Report a concern   August 7, 2023 — Rated 10 out of 10 by R.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

great salesman

Report a concern   August 6, 2023 — Rated 10 out of 10 by Nathan Showalter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very helpful!! Great service!!

Report a concern   August 5, 2023 — Rated 10 out of 10 by A.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great customer service.

Report a concern   August 5, 2023 — Rated 10 out of 10 by Lori Slagle Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service dept was very professional, I pulled into the service bay someone met me there, opened the door for me, explained how long it would take and escorted me to the waiting area. Half way thru the device he came back out explained that my car passed all inspections and asked if I wanted a complimentary car wash…!! Excellent service and a very clean showroom and service desk, I was very impressed!

Report a concern   August 4, 2023 — Rated 10 out of 10 by Murrell Fletcher Don Franklin CDJRF Sales Department
What do you like about our products and services?

Everything. Kristein the salesman was very helpful and experienced .Listened to what ,I needed and wanted and dealivered.

Report a concern   August 4, 2023 — Rated 10 out of 10 by R.E. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Second vehicle we bought from Don Franklin always great service
Brandon Williams was a very nice & knowledgeable to deal with
Will recommend your dealership Thank you

Report a concern   August 4, 2023 — Rated 10 out of 10 by Steven Kamen Don Franklin CDJRF Sales Department
What do you like about our products and services?

Was a pleasure to buy from this dealership. They were cordial, professional, and made the process very easy.

Report a concern   August 3, 2023 — Rated 10 out of 10 by Dillon Roberts Don Franklin CDJRF Sales Department
What do you like about our products and services?

Robin was amazing! He was quick to do our trade in & minimized the time in the office as we had our children!! Thanks Robin!

Report a concern   August 3, 2023 — Rated 10 out of 10 by R.G. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I owned a Nissan Frontier previously. I decided to buy another one. The sales person (Alex Halcomb) was very helpful and he was excellent!

Report a concern   August 3, 2023 — Rated 10 out of 10 by Karen Sparr Don Franklin CDJRF Sales Department
What do you like about our products and services?

When we bought our gladiator from you it was a mess. The closer on the deal was a jerk who lied to make the sale.

This time was different. Enoch was fantastic and so was the closer. Everything went as planned and we got the car, you got the money....

Report a concern   August 2, 2023 — Rated 10 out of 10 by R.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I like the Nissan Frontier that I previously owned. So I decided to buy another one. The sales person (Alex Halcomb) was very nice and polite. He was helpful.

Report a concern   August 2, 2023 — Rated 10 out of 10 by A.M. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I have always wanted a Jeep and the Grand Cherokee L is the smoothest riding vehicle I have ever been in.

Report a concern   August 2, 2023 — Rated 10 out of 10 by Kenneth Hyden Don Franklin CDJRF Sales Department
What do you like about our products and services?

Dale and Joe always take great care of us, that’s why we are repeat customers. We highly recommend them to anyone looking for a vehicle.


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