Customer Testimonials

services,was excellent products, i had a rio and loved it, till someone total it, and i got a soul kia, now, so far enjoy ing it .

I have recommended Don Franklin KIA to numerous family and friends.
I bought a new KIA in 2013; it now has over 200,000 miles and still going strong. The only thing I’ve done to the car is regular maintenance.

Service is very good. The car not so much. Already having to many problems with it.

Very easy and friendly

Very nice and great warranty

Everyone there was so nice. I was greeted as soon as I walked in the door. I also received a text message that had a phone number I could call or text if I had any questions or concerns. Clean bathrooms, bright and pleasant showroom. Very nice staff.

The friendly staff and the fast service

Staff is professional and courteous. They communicate very well. I get my regular service done here, and have also purchased new tires here and the experience is always positive.

Very friendly staff. Very nice wait area. Great coffee.

PLEASE don’t send me any more surveys. I had my oil changed earlier this week and I’ve filled out 3 surveys and had a phone call asking about the service. I do really appreciate the service and that you want to hear my feedback, but I’m getting daily requests, sometimes multiple times a day, to talk about my service experience. It's starting to be quite annoying.

All

Great customer service staff went above and beyond
To help.

Hey Chad was a great person he kept me updated called me letting me know what was going on and when my parts was in and and called me as soon as my car was done and pulled it up he was a very nice guy and I would recommend him to help anyone

Warranties

Friendly atmosphere. quality service

Honest about car repairs

Your associate's, they are the most courteous folks anywhere. All very kind and keep you informed, about what ever you have going on that day. You know how long you are going to be there and they also make sure that you know what condition your vehicle is in and what you may need to look at in the near future. I really appreciate that and them. Thank you all. Wouldn't want to have my vehicle serviced anywhere else and wouldn't buy a vehicle from anywhere else. I drive over an hour, one way,to have you all take care of mine Kia. Thank you

Tyler is great to work with.

Everything is great

Everything was quick easy and well priced. Friendly staff.

Great

You addressed my concern and made arrangements to get the car to and from your dealership!

Good quality products and fast, friendly service!

WE ARE A FAMILY THAT BELIEVES IN DON FRANKLIN'S TRADITION OF VEHICLES.
WE HAVE PURCHASED THREE SO FAR. BRANDI REACHED OUT TO ME WHEN I CALLED TO TALK TO MARC. SHE WAS PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. WAN WAS A GREAT AND HELPFUL SALESMAN. CODY, IN FINANCE, ANSWERED ALL MY QUESTIONS AND CONCERNS AS WELL. WE ARE VERY PLEASED AND WE HAVE RECOMMEND OUR FAMILY, FRIENDS AND CO-WORKERS TO THE DEALERSHIP THROUGHOUT THE YEARS.

THANKS FOR ALL YOU DO!

LEORA & ALLEN COMBS
WAYNESBURG KY 40489

Great service everyone was nice and helpful

Very likely,I love it at your dealership. When I bring my car in for inspection someone always meets me to see what I need. VERY courageous.

Fast friendly and always well done

Prompt friendly

Very accommodating. Very nice and professional.

How everyone is on the same page and is down to earth people and works with you and is right there to help you out.