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Customer Testimonials
I have too say to Don Franklin kia of Somerset are very professional staff,I have purchased two brand new vehicles in past two years I ima Winchester will continue my business with Don Franklin Kia of Somerset in the near future and will recommend too kia of Somerset to anyone that's interested in purchasing a new or used vehicle! In closing of this survey I want to say hat's off to Stanley simcox he is a very special person Don Franklin Kia of Somerset should be thankful to have Stanley as part of the team!
They always do better than expected and go above and beyond. Everything is always clean and completed in a timely manner.
I like a kia
Easy to schedule, drop off in service. Courteous and we'll explained details after service.
Love my 2024 kia telluride
My Kia Forte has been great car. I've had it 11 and a half years with no issues except the expected tire replacement and brake replacement. The service department is always on top of any potential issues and takes care of them quickly. I trust that my car is getting quality service. The entire staff is always friendly and professional.
Great selection of vehicles from which to choose. Friendly atmosphere, well lit/pleasantly decorated showroom.
The entire team is amazing!
Quick and reliable. Always willing to answer questions or checkout concerns.
Service team is great!
My service was very efficient and customer service was great!
Everything was great!
How willing y'all work with everyone to put them in a vehicle they want.
Always trade with Southeast good products and service
Impeccable service and hospitality
Very easy to work with. Stanley is a great salesperson very knowledgeable and helpful never pushy did a fabulous job. Entire staff did everything possible to make sure I was a satisfied customer!!!
Great service
Friendliness, care, and concern of service department staff. Gets maintenance/repair done in a timely manner.
Very friendly and fast service
Great service
Awesome customer service !
Easy to work with and always willing to help
The salesman was nice
The sales people my new vehicle The store
Ty was awesome
Employees are courteous. They have my oil changed and my car checked in no time. I appreciate the time frame you guys got me in
SERVICES
Everything seems to be fine
The “we will do whatever it takes to make it right” attitude from sales, finance, and management at all levels.
Timely matter to get the job done. An the price the people are very friendly.