Customer Testimonials

Quick and easy service! Told Mrs. Duncan what I wanted and she got exactly that for me. Very friendly!

Quick, friendly and very helpful thru the whole process.

Quick friendly service

We love our Sportage and the service department always makes sure we are took care of.

I have owned 2 kias and both were great vehicles and will own another. everyone is so kind and helpful when entering the facility for service on my vehicle

Nice staff they will get thinks done

The Kia is an amazing brand and definitely loving the features.

Don Franklin Kia is always ready to help and do what ever they can to get you the car you want

The purchase and delivery of our new vehicle went smooth. Thank you Brian Abner.

quality and value

Stellar customer service

We didn’t have to wait very long and everyone was do nice.

Always great customer service. Max Watson is always my person as well as my family and friends. Excellent salesman!

Great deals and the salesman was great!

Absolutely the best crew at the Don Franklin Somerset Kia !!! Always go above and beyond !!!!

Everyone at Don Franklin KIA is fantastic! We recently bought a used vehicle from them and were treated with the same courtesy and professionalism as when we bought our brand new KIA. This makes the 7th vehicle we have purchased through them. We know that when we work with them, whether it is sales or service, we will be treated like gold!

Was able to get in quickly with no appointment and didn’t have to wait long. Friendly customer service! A salesman quickly asked what I needed and showed me where to park my car. The area was quite congested where I needed to park. Thank you

I always leave Don Franklin Kia feeling all my concerns and services have been addressed. Everyone is attentive and thorough.

Efficent sevices

I liked how friendly the environment was and how helpful everyone was on trying to get me a good deal on my car!!

They do a great job keeping you informed during your service! Very professional! Great job!

Quick and easy service.

Blake went above and beyond !!! Great young man got us in a beautiful Kia in a very short time

Service was great

cyndi was very courteous and helpful in getting my wife around and in picking the best unit for our needs and budget, when we buy another vehicle i will likely go thru cyndi

That everyone had a smile on their face and was eager to help me asap. Tyler and front desk was amazing through my visit. I noticed that the turn around for everyone was very short. Wished they were closer I would use them for everything I need on my Kia.

Thanks
LW from Bowling Green Ky

The service is fast and efficient

Easy process.

Friendly service and customer representatives and nice selection of products.

Have purchased 4 vehicles from Franklin. Have always been treated excellent and with respect. Devon Batista was awesome as my salesman and Luke & Scotty are the best in the service department at Russell Springs.