Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 13, 2023 — Rated 10 out of 10 by C.D. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great service & great vehicles.

Report a concern   December 12, 2023 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No pressure, good salesmen

Report a concern   December 12, 2023 — Rated 10 out of 10 by M.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

He was super nice and listened to what I had to say.

Report a concern   December 11, 2023 — Rated 10 out of 10 by M.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly sales associates

Report a concern   December 11, 2023 — Rated 10 out of 10 by A.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service, very friendly. Went in for a routine oil change and services were completed in a timely fashion.

Report a concern   December 11, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have purchased several vehicles from Don Franklin and the experience is always wonderful.

Report a concern   December 9, 2023 — Rated 10 out of 10 by Benny Fugate Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service and friendly staff

Report a concern   December 9, 2023 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service is great

Report a concern   December 8, 2023 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great staff

Report a concern   December 8, 2023 — Rated 10 out of 10 by B.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn't like the fact they would look at the problem I was having with the oil in my car they wanted me to wait until I drove a1000 miles before they checked it out I was having to put oil in my car every two weeks now it's every week and my check engine light comes on more often I guess I'll have to wait until it breaks down before you'll do anything about it

Report a concern   December 8, 2023 — Rated 10 out of 10 by E.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very convenient.

Report a concern   December 6, 2023 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

I really enjoy all of the features on my Kia Forte! I also really appreciate how easy it is to make an appointment to get my car serviced, and how friendly and helpful the staff are!

Report a concern   December 6, 2023 — Rated 10 out of 10 by G.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly service and willing to e

Report a concern   December 6, 2023 — Rated 10 out of 10 by M.I. Don Franklin Somerset KIA Sales
What do you like about our products and services?

They run for along time.The services was great.

Report a concern   December 6, 2023 — Rated 10 out of 10 by Devin Dodd Don Franklin Somerset KIA Sales
What do you like about our products and services?

It all

Report a concern   December 6, 2023 — Rated 10 out of 10 by N.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan and Brandon work hard for me these guys are awesome they explain everything to me nothing was hidden I wouldn't go no place else these people are like family to me Stan show me everthing about the car hook up my phone Stan is just a sweetest man he works hard to get what you want

Report a concern   December 6, 2023 — Rated 10 out of 10 by N.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love everything about Don Franklin just like family

Report a concern   December 6, 2023 — Rated 10 out of 10 by Sherri Butler Don Franklin Somerset KIA Service
What do you like about our products and services?

Dealership that takes care of you after the sale. Professional service is what you get at Don Franklin KIA. Their service Department has fantastic follow up and lets you know what is going on. Warranty Department is over the top. I would totally recommend Don Franklin Auto. I have purchased over 5 new autos from Don Franklin from the different dealerships and always keep coming back due to the top notch customer care they provide.

Report a concern   December 5, 2023 — Rated 10 out of 10 by L.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   December 5, 2023 — Rated 10 out of 10 by Nancy Caudill Don Franklin Somerset KIA Service
What do you like about our products and services?

Love all they cars they have Stan world hard to get what you want I appreciate they done for me

Report a concern   December 4, 2023 — Rated 10 out of 10 by L.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty in service got me in and out quickly always good to deal with!

Report a concern   December 2, 2023 — Rated 10 out of 10 by J.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is always good there

Report a concern   December 2, 2023 — Rated 10 out of 10 by Jessica Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Staley was the sales guy that helped me and he did a wonderful job working with me. I didn’t honestly think there was much of a chance that I would be able to do the trade, as my car was just purchased in February. I just wasn’t satisfied with it and I needed back in an SUV. He told me at the beginning that he would fight for me, and he worked tirelessly to do just that.

Report a concern   December 1, 2023 — Rated 10 out of 10 by Linda Perry Don Franklin Somerset KIA Service
What do you like about our products and services?

Employees are very professional, helpful and nice and takes good care of my car.

Report a concern   November 30, 2023 — Rated 10 out of 10 by Monte Tucker Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and very helpf

Report a concern   November 30, 2023 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly and helpful

Report a concern   November 30, 2023 — Rated 10 out of 10 by Debbie Vandiver Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stanley Simcox we above and beyond to help me and my daughter get in the vehicle we wanted. Highly recommend to anyone looking to purchase a new vehicle

Report a concern   November 29, 2023 — Rated 10 out of 10 by Rachel Dean Don Franklin Somerset KIA Sales
What do you like about our products and services?

Super nice and professional staff. Brian Abner was very patient with all our questions.The manager was friendly and made a point to speak with us like he had known us for a very long time. Mat explained financial process in a way that was easily understood and made it seem painless. Abner went over and beyond getting us what we needed! Will continue to do business with Somerset location only.

Report a concern   November 29, 2023 — Rated 10 out of 10 by A.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

great service!

Report a concern   November 28, 2023 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Charles was very upfront and was able to answer all of my questions. Very helpful. Just the way car buying should be.


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