Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   October 28, 2024 — Rated 9 out of 10 by Jeffery Hall Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly
Report a concern   October 28, 2024 — Rated 10 out of 10 by K.E. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great sales person.

Report a concern   October 27, 2024 — Rated 10 out of 10 by J.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

I got new brakes but they are squeaking will be calling on mondsy
Report a concern   October 26, 2024 — Rated 9 out of 10 by A.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Staff are very kind and helpful.
Report a concern   October 26, 2024 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

outstanding
Report a concern   October 26, 2024 — Rated 10 out of 10 by Shirley Hughes Don Franklin Somerset KIA Service
What do you like about our products and services?

Love the oil change service but I think the cabin our filter is too pricey 55.00 dollars is a bit much I bought one for the Kia Rio 2023 at O Reilly's for 24.00 and it's not that hard to change but other then that service was great

Report a concern   October 26, 2024 — Rated 10 out of 10 by Crystal Hanshaw Don Franklin Somerset KIA Sales
What do you like about our products and services?

The vehicles are top of the line . Huge selection. From beginning to end our experience exceeded my expectations. Very knowledgeable. Excellent customer service. Chris went above an beyond to make sure we were happy an pleased with our purchase. We most certainly will be back to purchase another Sudan in the near future. Thank you

Report a concern   October 25, 2024 — Rated 10 out of 10 by R.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Do a good job and informative

Report a concern   October 25, 2024 — Rated 10 out of 10 by Sally Parker Don Franklin Somerset KIA Service
What do you like about our products and services?

Service from the time I walked in the Service Department. Ashley was kind courteous and friendly. She followed me through the whole process.

Report a concern   October 25, 2024 — Rated 10 out of 10 by R.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Always friendly. Always ready when told.

Report a concern   October 25, 2024 — Rated 10 out of 10 by M.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

friendly staff, fast services, the coziest waiting room, free wifi and drinks!!

Report a concern   October 25, 2024 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always nice and my service gets done in a timely manor
Report a concern   October 25, 2024 — Rated 10 out of 10 by Cindy Hamblin Don Franklin Somerset KIA Sales
What do you like about our products and services?

Love Cyndi Duncan and Todd Cockerham!!!

Report a concern   October 25, 2024 — Rated 10 out of 10 by Jennifer Davis Don Franklin Somerset KIA Sales
What do you like about our products and services?

Brian is the best! I needed someone I could trust so I live in Indiana but I traveled to purchase from Brian.
Report a concern   October 24, 2024 — Rated 10 out of 10 by L.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

From the time I walked into the service center until I left everyone was nice and courteous. The job was done in the time promised.

Report a concern   October 24, 2024 — Rated 10 out of 10 by K.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff
Report a concern   October 24, 2024 — Rated 10 out of 10 by Frances Evans Don Franklin Somerset KIA Service
What do you like about our products and services?

The friendly staff they are always smiling and happy don't have to wait to long prices are reasonable

Report a concern   October 24, 2024 — Rated 10 out of 10 by K.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great quality, friendly staff, quick service.
Report a concern   October 24, 2024 — Rated 10 out of 10 by Cassie Stearns Don Franklin Somerset KIA Service
What do you like about our products and services?

nice people and vehicles
Report a concern   October 24, 2024 — Rated 10 out of 10 by E.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Competent and friendly respectful staff
Always eager to.help in any way needed !
Everyone. I encountered was so kind and seemed to enjoy their job.
Report a concern   October 24, 2024 — Rated 10 out of 10 by T.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Willingness to take the time to work with people who have specific needs. With us needing the space for our 5 kids plus space in the back for sports equipment we had a specific need that was met. Thankful that Stanley Simcox is great to work with!
Report a concern   October 24, 2024 — Rated 10 out of 10 by John Turpin Don Franklin Somerset KIA Service
What do you like about our products and services?

They get you in and out in no time and very friendly
Report a concern   October 24, 2024 — Rated 10 out of 10 by Christopher Collins Don Franklin Somerset KIA Service
What do you like about our products and services?

Best people and top of the line sales. Somerset is on another level when it comes to customer service.
Report a concern   October 24, 2024 — Rated 10 out of 10 by A.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly

Report a concern   October 23, 2024 — Rated 10 out of 10 by Barry Hill Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service but through in and out !!
Report a concern   October 23, 2024 — Rated 10 out of 10 by L.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly staff. Happy with service.

Report a concern   October 23, 2024 — Rated 9 out of 10 by Joseph Dobbs Don Franklin Somerset KIA Service
What do you like about our products and services?

Though I didn’t have appointment, they worked my vehicle in for oil change.

Report a concern   October 22, 2024 — Rated 10 out of 10 by W.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly

Report a concern   October 22, 2024 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service!

Report a concern   October 22, 2024 — Rated 10 out of 10 by B.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

You stand by your products and your services are good.

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