Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and appointments do not take a long time

Report a concern   December 23, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are always upfront with you and pretty quick.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Kelley Brennan Don Franklin Somerset KIA Sales
What do you like about our products and services?

The staff are friendly and helpful and they assist with meeting your needs and working with you to make sure that you are satisfied with the service you receive.

Report a concern   December 23, 2025 — Rated 10 out of 10 by W.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Not a big fan of sales. But Repair service was amazing. Went above and beyond to help. Explain multiple questions, very good.

Report a concern   December 23, 2025 — Rated 9 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Free car wash
Comfortable waiting area

Report a concern   December 23, 2025 — Rated 10 out of 10 by M.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and done when they say it will be done

Report a concern   December 23, 2025 — Rated 10 out of 10 by Steven Cissell Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick fast and routine.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Laretta Pierce Don Franklin Somerset KIA Sales
What do you like about our products and services?

They take care of their customers. If your car goes in for service and they have to keep it they will give you a loner vehicle. That will try and make every effort to satisfy the customer.

Report a concern   December 23, 2025 — Rated 10 out of 10 by L.N. Don Franklin Somerset KIA Service
What do you like about our products and services?

Who is an excellent seller very good person his name was Stan or his name is Carson

Report a concern   December 22, 2025 — Rated 10 out of 10 by K.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very professional and good quality

Report a concern   December 22, 2025 — Rated 10 out of 10 by Fran Jones Don Franklin Somerset KIA Sales
What do you like about our products and services?

Pretty fast from start to finish, gave me options I didn’t know was available!!! Thanks to my sales associate Paul super friendly non pressuring!!! I have been wanting a blue vehicle for a while, he ask me what options I had to have and he delivered… was in and out in 2 hours!! So glad I gave them a second chance to earn my business!!! So happy with my KIA Sportage X-Line.

Report a concern   December 22, 2025 — Rated 10 out of 10 by Alice Watkins Don Franklin Somerset KIA Service
What do you like about our products and services?

Came in last minute with a car issue they discussed what it might be and gave me an appt to come back but they did do a last minute oil change that I was almost due for

Report a concern   December 22, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very good service and doesn't tell non sense at walks thru every step

Report a concern   December 22, 2025 — Rated 10 out of 10 by M.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

The way it does and cheap on gas.

Report a concern   December 21, 2025 — Rated 10 out of 10 by Solomon Isaacs Don Franklin Somerset KIA Sales
What do you like about our products and services?

Always have had great experience. My 3rd vehicle from Don Franklin and its always a great experience.

Report a concern   December 21, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Timely service

Report a concern   December 20, 2025 — Rated 10 out of 10 by John Wright Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality

Report a concern   December 20, 2025 — Rated 10 out of 10 by Haleigh Shoemaker Don Franklin Somerset KIA Sales
What do you like about our products and services?

I loved how easy they are to work with and Christ Staley our sales rep just did everything possible for us to get a better ride for our family! Thank you Chris! I don’t think we will ever go to a different dealership again!

Report a concern   December 20, 2025 — Rated 10 out of 10 by Janice Engle Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service. Love how they listen and are not pushy when buying a vehicle

Report a concern   December 20, 2025 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

We appreciated Ty and his manner of conducting business

Report a concern   December 20, 2025 — Rated 10 out of 10 by Michelle Sharon Don Franklin Somerset KIA Sales
What do you like about our products and services?

Young lady who waited on me, was very respectful and very nice. She was straight up with me and didn’t play around. She was honest as far as I could tell.

Report a concern   December 20, 2025 — Rated 10 out of 10 by L.R. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly customer service

Report a concern   December 20, 2025 — Rated 10 out of 10 by V.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

Excellent customer service!

Report a concern   December 20, 2025 — Rated 10 out of 10 by B.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

This is my first Kia but so far I like it.
The service was good and everyone was very friendly.

Report a concern   December 20, 2025 — Rated 10 out of 10 by Tammie Joseph Don Franklin Somerset KIA Sales
What do you like about our products and services?

everyone was nice

Report a concern   December 19, 2025 — Rated 10 out of 10 by Teddie Wilson Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and fast service.

Report a concern   December 19, 2025 — Rated 10 out of 10 by E.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Y’all have the best workers!

Report a concern   December 19, 2025 — Rated 10 out of 10 by K.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

I just like Kia vehicles

Report a concern   December 19, 2025 — Rated 10 out of 10 by W.G. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was very helpful and friendly

Report a concern   December 19, 2025 — Rated 10 out of 10 by J.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very good and polite customers service


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