Don Franklin Somerset KIA
138 Turner St
Somerset
KY 42501
United States

Customer Testimonials

Report a concern   December 17, 2025 — Rated 10 out of 10 by Eddie Estes Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service techs, that take the keys, are very good at their job. Your mechanics inspect and relay their findings to the customer. I ran a shop years ago. Good service is what brings customers back. Yours is exceptionally good.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Wilma Croley Don Franklin Somerset KIA Sales
What do you like about our products and services?

They are reliable they are a smooth ride

Report a concern   December 17, 2025 — Rated 10 out of 10 by Danielle Adamson Don Franklin Somerset KIA Service
What do you like about our products and services?

They were fast and efficient. Everyone was friendly and helpful. The gentleman in that department answered all of my questions.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Leston Gosser Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my Sportage and service department is excellent

Report a concern   December 17, 2025 — Rated 10 out of 10 by Joann Young Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone was helpful and friendly and ready to make it easy for you to get on the road.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Terry Lawless Don Franklin Somerset KIA Sales
What do you like about our products and services?

The sales people are very courteous and they don’t try to force anything on you. I definitely will visit a Franklin dealership when I get ready to trade. Merry Christmas

Report a concern   December 17, 2025 — Rated 10 out of 10 by Molly Carmello Don Franklin Somerset KIA Service
What do you like about our products and services?

All

Report a concern   December 17, 2025 — Rated 10 out of 10 by R.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good value for routine maintenance like oil changes and tire rotations.

Report a concern   December 17, 2025 — Rated 10 out of 10 by Ashish Desai Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very good service same day service

Report a concern   December 17, 2025 — Rated 10 out of 10 by D.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Got me in when I needed to

Report a concern   December 16, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   December 15, 2025 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very happy with my service

Report a concern   December 15, 2025 — Rated 10 out of 10 by Roy Wright Don Franklin Somerset KIA Sales
What do you like about our products and services?

I am always treated nice when I go to DonFranklin in Somerset Ky. The car that I bought runs and drives really good. I couldn’t have asked for a better car.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Eddie Hager Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly. Easy to work with. Go the extra mile to make sure the customer is happy.

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service!!!

Report a concern   December 15, 2025 — Rated 9 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service and great warranty

Report a concern   December 15, 2025 — Rated 10 out of 10 by James Bentley Don Franklin Somerset KIA Service
What do you like about our products and services?

Great value for the cost. Friendly people and a pleasure to deal with every time I have been there for service.

Report a concern   December 15, 2025 — Rated 10 out of 10 by D.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your service department does an excellent job for my 2021 Seltos .Always professional and courteous.

Report a concern   December 14, 2025 — Rated 10 out of 10 by Mildred Johnson Don Franklin Somerset KIA Sales
What do you like about our products and services?

The guys were great helping me with trade in. Josh Tucker was my sale rep. He was great and point and helpful. Worked hard to get me the car I wanted

Report a concern   December 14, 2025 — Rated 10 out of 10 by Evelyn Dauber Don Franklin Somerset KIA Service
What do you like about our products and services?

The best service and work i have ever had done.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Terri Isaacs Don Franklin Somerset KIA Service
What do you like about our products and services?

I like everything about kia I wouldn't go any were else

Report a concern   December 12, 2025 — Rated 10 out of 10 by C.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Helpful, and honest services. Ty is the best in the service dept.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Mildred Johnson Don Franklin Somerset KIA Service
What do you like about our products and services?

The guys were very nice and helpful with my purchase and would recommend them to my family and friends 🧡

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.P. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Kia’s

Report a concern   December 11, 2025 — Rated 10 out of 10 by Debra Mills Don Franklin Somerset KIA Service
What do you like about our products and services?

Always answer questions I have. They make sure I understand about what services have been done and what I need to get done. Never had to wait extended amount of time for service.

Report a concern   December 11, 2025 — Rated 10 out of 10 by Kelley Shouse Don Franklin Somerset KIA Service
What do you like about our products and services?

Every employee goes out of there way to be kind, helpful and respectful. The service department is beyond friendly and helpful. It never takes too long to get in and out. We have bought 8 vehicles from you guys. We are always satisfied and happy with our experience. Thank you all for your hard work, dedication, respect, honesty, and willingness to work with your customers!

Report a concern   December 11, 2025 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service done in a descent Tim

Report a concern   December 11, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick and efficient service.

Report a concern   December 11, 2025 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great service, friendly staff, and quick turnaround.

Report a concern   December 10, 2025 — Rated 10 out of 10 by Rosemarie Griffis Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly staff and service is fast.They keep you updated and informed of service to be done and what they have found that needs done. Thank you all and Merry Christmas and a blessed New Year.


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