Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 7, 2022 — Rated 10 out of 10 by Dean Howard Don Franklin London Ford - Service
What do you like about our products and services?

Excellent buying experience!!
Report a concern   December 6, 2022 — Rated 10 out of 10 by Jennifer Roberts Don Franklin London Ford - Service
What do you like about our products and services?

Quality of service performed. Flexibility with appointments.
Report a concern   December 6, 2022 — Rated 10 out of 10 by B.P. Don Franklin London Ford - Service
What do you like about our products and services?

Was a very good experience.

Report a concern   December 5, 2022 — Rated 10 out of 10 by Dean Howard Don Franklin London - Sales
What do you like about our products and services?

Excellent service! One of the best buying experiences we have experienced!!
Report a concern   December 2, 2022 — Rated 10 out of 10 by Robert Feltner Don Franklin London Ford - Service
What do you like about our products and services?

Great service and they go the extra
mile for customers! Professional and extremely knowledgeable of vehicles.

Report a concern   December 2, 2022 — Rated 10 out of 10 by Dean Howard Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fair priced and very personable!!
Report a concern   December 1, 2022 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

timely service with well informed and efficient mechanics
Report a concern   December 1, 2022 — Rated 10 out of 10 by H.C. Don Franklin London Ford - Service
What do you like about our products and services?

Jared was awesome

Report a concern   December 1, 2022 — Rated 10 out of 10 by Bobby Kendrick Don Franklin London Ford - Service
What do you like about our products and services?

Great service very polite and fast

Report a concern   December 1, 2022 — Rated 10 out of 10 by Ron Easter Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Best after sale service there is
Report a concern   December 1, 2022 — Rated 10 out of 10 by Nettie Beckner Don Franklin London Ford - Service
What do you like about our products and services?

The product is amazing and the service department is awesome and so friendly
Report a concern   November 29, 2022 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

I love the car pickup service for getting my car serviced.
Report a concern   November 29, 2022 — Rated 10 out of 10 by T.C. Don Franklin London - Sales
What do you like about our products and services?

I especially love the service offered to pick up and return my vehicle to my work site. That is an invaluable service.

Also, the service dept worked at the used vehicle until it was right without making me feel like I was taking advantage.

Report a concern   November 27, 2022 — Rated 10 out of 10 by Stephen Faulconer Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Justin and Steve were awesome to deal with! I cannot recommend the service we received enough. Start to finish, most painless automotive purchase I’ve ever made.

Report a concern   November 26, 2022 — Rated 10 out of 10 by Brandon Gibson Don Franklin London - Sales
What do you like about our products and services?

Wonderful customer service! Ryan Mullins was very helpful. He worked for days to get us exactly what we wanted.

Report a concern   November 26, 2022 — Rated 10 out of 10 by B.G. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always friendly and courteous.

Report a concern   November 23, 2022 — Rated 10 out of 10 by Michael Salazar Don Franklin London Ford - Service
What do you like about our products and services?

Top Notch selection of used vehicles with affordable prices for all budgets.

Report a concern   November 23, 2022 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly workers and get you in and out!!
Report a concern   November 23, 2022 — Rated 9 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

I was there an hour and a half for basic oil change not a good thing

Report a concern   November 23, 2022 — Rated 10 out of 10 by Dillard Cupp Don Franklin London Ford - Service
What do you like about our products and services?

I’ve bought two vehicles for Don Franklin London Kentucky store. I’ve found both the sales Department and the Service Department tone very professional. If or when I need to buy another vehicle that store will be my first choice… good people…

Report a concern   November 23, 2022 — Rated 10 out of 10 by H.R. Don Franklin London Ford - Service
What do you like about our products and services?

Nice folks and always keep me updated.
Mr Brown does a great job

Report a concern   November 23, 2022 — Rated 10 out of 10 by N.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, who seem genuinely interested in their customers best interest.
Report a concern   November 22, 2022 — Rated 10 out of 10 by Teresa Collins Don Franklin London Ford - Service
What do you like about our products and services?

Friendly People, good communications, and good work!
Report a concern   November 22, 2022 — Rated 10 out of 10 by R.H. Don Franklin London - Sales
What do you like about our products and services?

I love Fords. The dealership is great. I like my salesman Bobby Aries. He shoots it straight with me. The service department is great. They always take care of my needs.

Report a concern   November 22, 2022 — Rated 10 out of 10 by Shelleigh Moses Don Franklin London Ford - Service
What do you like about our products and services?

The best people providing the best service!
Report a concern   November 22, 2022 — Rated 10 out of 10 by Morgan Boggs Don Franklin London Ford - Service
What do you like about our products and services?

It’s always super quick service and always super friendly !!! Treats you like family.

Report a concern   November 22, 2022 — Rated 10 out of 10 by Jeffrey Marcum Don Franklin London - Sales
What do you like about our products and services?

Fast and honesty
Report a concern   November 21, 2022 — Rated 9 out of 10 by D.B. Don Franklin London Ford - Service
What do you like about our products and services?

The people in the service department went out of there way to help me.

Report a concern   November 21, 2022 — Rated 10 out of 10 by K.P. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service staff!
Report a concern   November 21, 2022 — Rated 10 out of 10 by Robert Sulfridge Don Franklin London Ford - Service
What do you like about our products and services?

Outstanding service as always!!!!
Very professional and just good bunch of people!


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