Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 22, 2022 — Rated 10 out of 10 by Quentin Smith Don Franklin London Ford - Service
What do you like about our products and services?

Great service

Report a concern   December 22, 2022 — Rated 10 out of 10 by Susan Hodges Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was so kind and took excellent care of my car.
Thank you
Susan Hodges

Report a concern   December 22, 2022 — Rated 9 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Quality

Report a concern   December 21, 2022 — Rated 10 out of 10 by G.A. Don Franklin London Ford - Service
What do you like about our products and services?

We were treated respectfully and with professional staff

Report a concern   December 21, 2022 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

They are very professional.

Report a concern   December 21, 2022 — Rated 10 out of 10 by E.A. Don Franklin London Ford - Service
What do you like about our products and services?

Timely

Report a concern   December 19, 2022 — Rated 10 out of 10 by Sammi Stone Don Franklin London - Sales
What do you like about our products and services?

Quick and easy buy! No pressure!

Report a concern   December 19, 2022 — Rated 9 out of 10 by A.B. Don Franklin London - Sales
What do you like about our products and services?

Easy transaction and I'm satisfied with the car.

Report a concern   December 19, 2022 — Rated 10 out of 10 by R.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly service.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Jimmy Gray Don Franklin London Ford - Service
What do you like about our products and services?

The best! Service manager the best!!!

Report a concern   December 15, 2022 — Rated 10 out of 10 by Mike Gilliam Don Franklin London Ford - Service
What do you like about our products and services?

Great staff. Easy to deal with. The way buying a car should be. They will go the extra mile to earn and keep your business.

Report a concern   December 15, 2022 — Rated 10 out of 10 by P.W. Don Franklin London Ford - Service
What do you like about our products and services?

All techs and sales associates are friendly and trustworthy.

Report a concern   December 15, 2022 — Rated 10 out of 10 by Colston Allen Don Franklin London Ford - Service
What do you like about our products and services?

The people are nice and friendly fast service

Report a concern   December 15, 2022 — Rated 10 out of 10 by Fred Slone Don Franklin London Ford - Service
What do you like about our products and services?

They do a good job

Report a concern   December 15, 2022 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

did ok this time

Report a concern   December 14, 2022 — Rated 10 out of 10 by Ronald Creasy Don Franklin London Ford - Service
What do you like about our products and services?

Fast and efficient

Report a concern   December 14, 2022 — Rated 10 out of 10 by M.L. Don Franklin London Ford - Service
What do you like about our products and services?

Always work me in and no waiting. Great service

Report a concern   December 14, 2022 — Rated 10 out of 10 by R.H. Don Franklin London Ford - Service
What do you like about our products and services?

#1 in services for sure! Thanks

Report a concern   December 14, 2022 — Rated 10 out of 10 by E.M. Don Franklin London Ford - Service
What do you like about our products and services?

It is great to make an appointment and be able to wait for my vehicle in a comfortable environment. I always get my car back in a timely manner and I feel confident in the service advisors, mechanics and everyone who works there. Thank you Don Franklin Ford!

Report a concern   December 13, 2022 — Rated 10 out of 10 by Marvin Williams Don Franklin London Ford - Service
What do you like about our products and services?

Fast service

Report a concern   December 13, 2022 — Rated 10 out of 10 by J.R. Don Franklin London - Sales
What do you like about our products and services?

Sales staff very courteous and helpful very professional didn’t have the color bronco we wanted brought one from their other dealership the same day felt they gave us the best deal they could

Report a concern   December 12, 2022 — Rated 10 out of 10 by Marty Madden Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tyler treated me like family was really interested in helping me make my purchase

Report a concern   December 12, 2022 — Rated 10 out of 10 by Jason Fiorenza Don Franklin London - Sales
What do you like about our products and services?

Great experience! Good customer service, very satisfied!

Report a concern   December 9, 2022 — Rated 10 out of 10 by Kim Allen Don Franklin London Ford - Service
What do you like about our products and services?

Everyone always goes out of their way to meet my need. Always polite, always respectful. Always services my vehicle as timely as possible. So far, I am satisfied.

Report a concern   December 9, 2022 — Rated 10 out of 10 by F.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

They do a good job

Report a concern   December 9, 2022 — Rated 10 out of 10 by Jonathan Johnson Don Franklin London Ford - Service
What do you like about our products and services?

Everyone here that I have dealt with so far is beyond helpful. Will continue to come back to this location for service and to purchase next Ford.

Report a concern   December 9, 2022 — Rated 10 out of 10 by Howard Jackson Don Franklin London Ford - Service
What do you like about our products and services?

Great service in every way. Would only go to Don Franklin London.

Report a concern   December 8, 2022 — Rated 10 out of 10 by Bret Watkins Don Franklin London Ford - Service
What do you like about our products and services?

The service was exceptional, and the communication was above par, and the friendliness of the staff was beyond compare wouldn’t want to go anywhere else

Report a concern   December 8, 2022 — Rated 10 out of 10 by Charles Hayes Don Franklin London Ford - Service
What do you like about our products and services?

people and service

Report a concern   December 7, 2022 — Rated 10 out of 10 by Larry Maggard Don Franklin London Ford - Service
What do you like about our products and services?

Professional and friendly service without a hassle.


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