Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   February 7, 2023 — Rated 10 out of 10 by M.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kevin Caudil was great!

Report a concern   February 7, 2023 — Rated 10 out of 10 by E.A.E.H. Don Franklin London Ford - Service
What do you like about our products and services?

They are fast and friendly

Report a concern   February 7, 2023 — Rated 10 out of 10 by M.S. Don Franklin London - Sales
What do you like about our products and services?

We were so pleased with our service at Don Franklin London. Our salesman took excellent care of us and made us feel like family. He made the whole process quick, easy, and enjoyable. The entire staff was extremely helpful and truly surpassed our expectations!

Report a concern   February 7, 2023 — Rated 10 out of 10 by P.C.B.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have purchased a few cars from Don Franklin and will say that I have never had any problem whatsoever. They are easy to work with and more than fair in their prices.
Report a concern   February 7, 2023 — Rated 10 out of 10 by J.A. Don Franklin London - Sales
What do you like about our products and services?

Tim Wells is the greatest car salesman of all time and needs a raise!!

We've bought 4 vehicles from Tim and will buy the rest from him as well. Don Franklin is great, but Tim Wells is definitely outstanding!!
Report a concern   February 6, 2023 — Rated 10 out of 10 by J.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful and friendly service

Report a concern   February 6, 2023 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Magnifico!
Report a concern   February 4, 2023 — Rated 10 out of 10 by John Goble Don Franklin London - Sales
What do you like about our products and services?

Kevin was excellent to work with, from start to finish- he made the buying experience hassle free and he was extremely up front with all aspects of my buying process.
Report a concern   February 4, 2023 — Rated 10 out of 10 by Lannie Wilson Don Franklin London Ford - Service
What do you like about our products and services?

Great place to deal with
Report a concern   February 2, 2023 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

I love the quality service I get and my mechanic is outstanding...very qualified and friendly..
Report a concern   February 1, 2023 — Rated 10 out of 10 by Robert Cureton Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service on my vehicle and customer service

Report a concern   February 1, 2023 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and prompt service. Explain what was done or what has to be done
Report a concern   February 1, 2023 — Rated 10 out of 10 by O.B. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent as always! Thanks!
Report a concern   January 31, 2023 — Rated 10 out of 10 by Paul Garland Don Franklin London Ford - Service
What do you like about our products and services?

Don Franklin does give fast an Courteous service very friendly people there
Report a concern   January 31, 2023 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

very professional and love the service
Report a concern   January 30, 2023 — Rated 10 out of 10 by M.J. Don Franklin London Ford - Service
What do you like about our products and services?

Always professional.
Report a concern   January 30, 2023 — Rated 10 out of 10 by M.P. Don Franklin London Ford - Service
What do you like about our products and services?

The staff are very friendly and helpful.

Report a concern   January 30, 2023 — Rated 10 out of 10 by Paul Elliott Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and professional staff. Work performed correctly and in a timely manner. I have been a dealership technician and I know when games are being played by a service department, your dealership does not play games. You run a good straight service department.
Report a concern   January 30, 2023 — Rated 10 out of 10 by D.J. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department. Friendly employees

Report a concern   January 30, 2023 — Rated 9 out of 10 by Scott Britton Don Franklin London Ford - Service
What do you like about our products and services?

very friendly. and care about taking care of you.
Report a concern   January 29, 2023 — Rated 10 out of 10 by Ronald Smith Don Franklin London Ford - Service
What do you like about our products and services?

My husband and I have bought 4 vehicles from Don Franklin London and will continue to use them as our first choice when buying an automobile.
Report a concern   January 27, 2023 — Rated 10 out of 10 by Kenneth Johnson Don Franklin London Ford - Service
What do you like about our products and services?

I called for an oil change, was asked if I could be there in less than an hour. I said I was on my way home from work and I could stop by. The gentleman told me to be careful and he would see me shortly. Waited less than an hour for my car to be serviced. My car was washed and waiting on me in a heated garage. Top notch service! I wouldn't dream of going anywhere else! Other places need to step up their game!

Report a concern   January 26, 2023 — Rated 10 out of 10 by V.J. Don Franklin London Ford - Service
What do you like about our products and services?

Very prompt and very nice

Report a concern   January 26, 2023 — Rated 10 out of 10 by Kevin Lewis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly faces and always willing to help!! Bobby Ayers always goes above and beyond to help customers,will definitely be a customer for life!!
Report a concern   January 25, 2023 — Rated 10 out of 10 by Randall Mahan Don Franklin London Ford - Service
What do you like about our products and services?

Prompt and friendly. Reasonably priced.

Report a concern   January 25, 2023 — Rated 10 out of 10 by D.E. Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and professional staff
Report a concern   January 25, 2023 — Rated 10 out of 10 by Randy Armentrout Don Franklin London Ford - Service
What do you like about our products and services?

Great service fast and friendly. Did not add things i did not need.
Report a concern   January 25, 2023 — Rated 10 out of 10 by Danny Templeton Don Franklin London - Sales
What do you like about our products and services?

Don Franklin was the most nices people and they help with ever need that could I would recommend them to anyone

Report a concern   January 24, 2023 — Rated 10 out of 10 by E.F. Don Franklin London Ford - Service
What do you like about our products and services?

The person who checked me in was very friendly and helpful made sure I received the service on my edge I needed.

Report a concern   January 24, 2023 — Rated 10 out of 10 by Bradley Combs Don Franklin London Ford - Service
What do you like about our products and services?

Good friendly service
And good deals on buying autos


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