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Customer Testimonials
Clean, professional, in a timely manner, great waiting area. Bought my car there. Good experience all in all.
Always quick and easy
Fast to get in and out
Very professional and courteous also service didn’t take very long
They treat us real good they was nice to us and we do appreciate that
Customer service is top notch, with a comfortable waiting area
Great Job!!!
Everyone was very nice and helpful. The process was also very fast.
Friendly, fast & fair
Timely and professional.
They are always friendly and helpful.
Very likely
How friendly and easy they made my buying process
Very nice people they know their product well, and they try their best to take care of you and find out exactly what you need
Polite prompt personal
My car was serviced in a timely manner at a reasonable price
Always quality service
Great quick very good service
Everyone is always friendly and knowledgable. They always go above and beyond to help and answer any questions. After each oil change i have done everything is explained to the detail.
They was very honest and great salesman would recommended to anybody
You are quick an efficient not cheap but you do good work I think
Friendly sales process.
Quick and easy, they don’t try to oversell services
The salesman Derek Akers was very friendly and knowledgeable about the vehicle I chose and did not pressure me. I was very impressed.
I’ve bought 5 new cars over the years at this dealership and have always been treated good and received good service ,friendly professional service
Customer service!
Don franklin service department is great! They were so helpful and courteous could not ask for better service they went above and beyond Jeff Ramsey especially don franklin is so very lucky to have him. My family and I have purchased several cars from don franklin Eddie thompson is also great I wouldn’t do business anywhere else I recommend don franklin ALWAYS!!! I appreciate all they do they are AWESOME!!!!! Thanks for everything I will definitely be back won’t do business nowhere but don franklin !!
My vehicle broke down (water pump on I-75 on a Sunday afternoon) while traveling between Ohio and Tennessee. Obviously wasn't able to talk to anyone or schedule anything. I had the tow truck leave the vehicle on your doorstep with key in drop box. Talked to service department personnel on Monday and they were able to fit me in and get it repaired on Monday. I really appreciate it.
Would and will recommend this dealerships to family and friends..excellent service dept..above excellent salesman Derek Akers..would! Nd will send family and friends to Derek
Happy with the service.