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Customer Testimonials
a little pricey but reasonably fast.
I love my Ford Escape and the service is wonderful. The service personnel are always nice, caring, and professional. They always let you know what they did and what might be needed in the future.
Fast an efficient! Good service!
Professional and courteous
Great service advisors and service manager. Quality work.
Fast, friendly service
Never felt like I ve been did wrong on a deal
Absolutely love the service team at Don Franklin Ford Lincoln! Robbie Brown is the best service manager I have ever met and the service advisors are top notch. I got there without an appointment for an oil change they got me right in and out within a very reasonable amount of time.
You get me in, get me out, charge a reasonable price and you work on my Chevys.
The Teams work well with customers they listen to what you want and if your in the service area they also listen and each and every one at any Don Franklin is very nice !!
Fast and friendly
A+ job! Took care of me & my F-150!!
The professional service staff and the organization of every employee.
We have claimed the sales associate as our own. We have never received the respect that he gave us from any other car dealership, any time or any place. He gave us confidence that the company would be fair in dealing with us.
The sales person, lot supervisor, and technician worked together to get us a quality vehicle that fit us.
We even had the opportunity to give a recommendation of the sales associate at the London Don Franklin dealership to a couple that are looking for a place to trade their car.
Always friendly! Everyone explains what needs done to your vehicle and how the service went.
Very friendly people
Na
These guys are great. Due to an unrelated issue, I had one day and a set budget to work with to buy a new vehicle. They had a trim on the lot I liked but it was outside my budget. Working within the time constraints and budget they located the same model but in a base trim i could afford and had it delivered from another of their lots in another county.
Good service.
The staff is very friendly, the waiting area/lobby is very clean.
Fast and helpful, one hour oil change. I feel better having ford due this and check everything else out.
Always friendly and helpful service
Love my Escape and the service I have received.
Great service at Don Franklin, best in Kentucky
Great service at Don Franklin, will recommend to friends and family and will have my business in future
Ty was very helpful!
Everyone was great, didn’t have to wait long. Informative, easy to work with. 10/10!
I’ll see you all again!!
Friendly and efficient staff.
The people are very nice and helpful
Fast service very polite when you check in.