Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   April 6, 2023 — Rated 10 out of 10 by Phyllis Terrell Don Franklin London Ford - Service
What do you like about our products and services?

Robbie Brown, Jake Stines and the entire service team have taken great care of my family's service needs for many years. I will always recommend Don Franklin, the best Lincoln/Ford dealer in the region.

Report a concern   April 6, 2023 — Rated 10 out of 10 by M.S. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is so kind and helpful! Highly recommend!

Report a concern   April 5, 2023 — Rated 10 out of 10 by Tom Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Professional products

Report a concern   April 5, 2023 — Rated 10 out of 10 by Stuart Bryant Don Franklin London Ford - Service
What do you like about our products and services?

Very fast serves. Willing to help with anything. Just all-around great people.

Report a concern   April 5, 2023 — Rated 10 out of 10 by E.O. Don Franklin London Ford - Service
What do you like about our products and services?

Quick
Report a concern   April 5, 2023 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

friendly
Report a concern   March 31, 2023 — Rated 9 out of 10 by P.R. Don Franklin London Ford - Service
What do you like about our products and services?

Had a pleasant experience ordering a Maverick for our daughter. Straightforward dealing all the way with an excellent sales lady. Would recommend.
Report a concern   March 31, 2023 — Rated 9 out of 10 by D.C. Don Franklin London Ford - Service
What do you like about our products and services?

So far service has been good
Report a concern   March 29, 2023 — Rated 10 out of 10 by Richard Farmer Don Franklin London Ford - Service
What do you like about our products and services?

Workers know what they are doing and they are very professional.
Report a concern   March 29, 2023 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service

Report a concern   March 29, 2023 — Rated 10 out of 10 by T.O. Don Franklin London - Sales
What do you like about our products and services?

Ease to work with.
Report a concern   March 28, 2023 — Rated 9 out of 10 by John Morgan Don Franklin London Ford - Service
What do you like about our products and services?

My service was quick and they were very professional

Report a concern   March 28, 2023 — Rated 10 out of 10 by J.H. Don Franklin London - Sales
What do you like about our products and services?

Friendly service good product

Report a concern   March 28, 2023 — Rated 10 out of 10 by J.Y. Don Franklin London Ford - Service
What do you like about our products and services?

friendly people and reliable service
Report a concern   March 27, 2023 — Rated 10 out of 10 by Samantha White Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and helpful staff. The waiting room is very comfortable to sit in. I highly recommend Don Franklin Ford in London to friends, family and coworkers.

Report a concern   March 25, 2023 — Rated 10 out of 10 by Sherry Bussell Don Franklin London Ford - Service
What do you like about our products and services?

Loved the service I received... Kindra is the best
Report a concern   March 24, 2023 — Rated 10 out of 10 by M.K. Don Franklin London - Sales
What do you like about our products and services?

I traded vehicles and it was the best experience I’ve had with a dealership in a very long time. They were upfront and honest with the whole deal. Very happy with the entire experience!
Report a concern   March 24, 2023 — Rated 10 out of 10 by Vickie Cox Don Franklin London Ford - Service
What do you like about our products and services?

Reliable and fast.
Report a concern   March 24, 2023 — Rated 10 out of 10 by P.G. Don Franklin London Ford - Service
What do you like about our products and services?

prompt, friendly and professional service at a fair price.
Report a concern   March 23, 2023 — Rated 10 out of 10 by Angelia Douglas Don Franklin London - Sales
What do you like about our products and services?

Raleigh was very helpful. He listened and helped me find a car to meet my needs.
Report a concern   March 23, 2023 — Rated 10 out of 10 by L.C.I. Don Franklin London Ford - Service
What do you like about our products and services?

I like how quick I get in and out for an oil change.
Report a concern   March 23, 2023 — Rated 10 out of 10 by H.C.J. Don Franklin London Ford - Service
What do you like about our products and services?

Great place to buy great service
Report a concern   March 23, 2023 — Rated 10 out of 10 by J.G. Don Franklin London Ford - Service
What do you like about our products and services?

Kevin was excellent; he worked with me to find the best vehicle to fit my budget and my needs. I would definitely recommend this dealership and this sales person.

Report a concern   March 22, 2023 — Rated 10 out of 10 by D.E. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service, highly recommend Don Franklin Ford London KY
Report a concern   March 22, 2023 — Rated 10 out of 10 by Robert Sulfridge Don Franklin London Ford - Service
What do you like about our products and services?

Good bunch of people working there!
Especially, Robby. Very professional and always makes sure my truck is taken care of!
Report a concern   March 22, 2023 — Rated 10 out of 10 by Brooke Helton Don Franklin London Ford - Service
What do you like about our products and services?

Fast and reliable.

Report a concern   March 22, 2023 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

I can always get my appointment when I need it. The service advisors are always helpful.
Report a concern   March 22, 2023 — Rated 10 out of 10 by E.S. Don Franklin London Ford - Service
What do you like about our products and services?

Good product and good service
Report a concern   March 22, 2023 — Rated 10 out of 10 by Betty Hicks Don Franklin London Ford - Service
What do you like about our products and services?

Courtesy and the way they explain what they found and speed of service

Report a concern   March 21, 2023 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

The price was very reasonable and the service was great!


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