Customer Testimonials

Service was done professionally. Staff was well trained and courteous.

Always greeted promptly. Service needs explained and resolved.

Thank you for getting our truck in the next morning after we broke down. Very nice people and service department!

Personally I would recommend Don Franklin over any place that I've been to for auto repair and I've been too many different places. before I ever knew about them and now I would never go anywhere else because they did great work. fair prices and friendly people. Thank you Don Franklin's

Excellent products and fast friendly and knowledgeable service.

Awesome!

Fast and friendly service

Treat you good

It was a fast and easy and very awesome dealing

Friendly staff

Very good people to deal with

People are friendly and the service is second to none.

The people are friendly, and do good work.

The service is very helpful and friendly.

Always been satisfied with my service. Employees very helpful and nice.

I am very satisfied with all the dealings I have had with Don Franklin.

Speedy service friendly atmosphere

Don Franklin ford London are great to work with

The service department is fantastic! Knowledgeable people! Friendly and helpful!

Good service great people

Courteous
Car wash/oil change
Didn't wait all that long and I had no appointment

I want to take a second to thank Neal, Larry, and Red for helping me get back on the road quickly. My wife and I are from Georgia and where in London staying in our RV. I had an issue with the computer in my F-150. I was at the dealership when they opened and after explaining my situation they where able to get my truck right in and had us headed back home in no time. When it comes time for a new Ford I wouldn’t hesitate to make the 300 mile trip to buy from Don Franklin Ford. Great people and great service.

I like Ford, and the service at Don Franklin is great.

I take all my vehicles here to get serviced. Scheduling appointments is very easy. The staff are all very personable and it is a very hassle free process to pull up give them my name and they get my vehicles done in a very timely manner.

Good service

Prompt and curious. Guys really seem to listen and over see my maintenance on my vechicle. Pricing for the service is good. Will continue to use Don Franklin for our ford truck and Buick SUV.

I appreciate Ryan and his quick response to my request for a new Ford Explorer. He was very helpful with the paperwork for the State contract.

Great sales and service teams!

After purchasing ten vehicles from Don Franklin over the last 14 years, most of my experiences with purchasing and servicing vehicles have been positive. There have been a few times something didn’t go well. In those instances one of the Franklin’s or their managers has stepped up and taken care of the situation and made me feel valued as a customer and a person. Things might not always go right but they will do everything possible to make it right.

Very satisfied with this dealership