Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 7, 2024 — Rated 10 out of 10 by D.G. Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service!
Report a concern   December 7, 2024 — Rated 10 out of 10 by B.T. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service.

Report a concern   December 7, 2024 — Rated 10 out of 10 by T.B. Don Franklin London - Sales
What do you like about our products and services?

Excellent customer service with a smile.

Report a concern   December 7, 2024 — Rated 10 out of 10 by S.R. Don Franklin London Ford - Service
What do you like about our products and services?

Great service, thank you!
Report a concern   December 7, 2024 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff. Quick
Report a concern   December 7, 2024 — Rated 10 out of 10 by Parker Phillippi Don Franklin London Ford - Service
What do you like about our products and services?

Your service department is very professional and each time I have visited they have performed outstanding work on my truck. I really appreciate the opportunity to tell you how much I appreciate your service department in London, Kentucky thank you very
Report a concern   December 7, 2024 — Rated 10 out of 10 by Tommy Murrell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and helpful associates. I have recommended family members that bought vehicles from Don Franklin London.

Report a concern   December 7, 2024 — Rated 10 out of 10 by E.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Frankie marcum went above and beyond duty to get me the suv I wanted. Will,tim and Gary were so great to work with as well
Report a concern   December 7, 2024 — Rated 10 out of 10 by Shawna Williams Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service!!
Report a concern   December 7, 2024 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Always effortless when I have my oil changed

Report a concern   December 4, 2024 — Rated 10 out of 10 by H.G. Don Franklin London Ford - Service
What do you like about our products and services?

Always very helpful and efficient!
Report a concern   December 4, 2024 — Rated 10 out of 10 by Dianne Silcott Don Franklin London Ford - Service
What do you like about our products and services?

Very nice people and I have bought 3 vechiles front Don Franklin. They always take care of you amazing people
Report a concern   December 4, 2024 — Rated 10 out of 10 by Arthur Wooden Don Franklin London - Sales
What do you like about our products and services?

Service positive attitude towards honesty and

Report a concern   December 4, 2024 — Rated 10 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Happy place good service just wonderful
Report a concern   December 4, 2024 — Rated 10 out of 10 by H.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone was super friendly and helpful. Logan was wonderful. I’m a very anxious person when it comes to buying a car and they made it very easy for me.
Report a concern   December 4, 2024 — Rated 10 out of 10 by Zachery Moore Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and very very respectful

Report a concern   December 4, 2024 — Rated 10 out of 10 by W.H. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of service

Report a concern   December 4, 2024 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Quality
Report a concern   December 4, 2024 — Rated 10 out of 10 by T.R. Don Franklin London Ford - Service
What do you like about our products and services?

Completely enjoy my car. Always have quick and friendly service encounters!

Report a concern   December 1, 2024 — Rated 10 out of 10 by J.S. Don Franklin London Ford - Service
What do you like about our products and services?

My first time there very very friendly staff,
I will return again for my service!
Report a concern   November 30, 2024 — Rated 10 out of 10 by L.N. Don Franklin London Ford - Service
What do you like about our products and services?

It’s been great so far
Report a concern   November 30, 2024 — Rated 10 out of 10 by D.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

A really good variety of vehicles and everyone is always nice and helpful

Report a concern   November 30, 2024 — Rated 10 out of 10 by G.H. Don Franklin London Ford - Service
What do you like about our products and services?

Clean. Professional service
Report a concern   November 30, 2024 — Rated 9 out of 10 by Emily Gisler Don Franklin London Ford - Service
What do you like about our products and services?

The honesty and peace of mind knowing that my car will be fixed takes top priority and Don Franklin Ford in London delivers. I’m very grateful for them and appreciate all their help and hard work

Report a concern   November 30, 2024 — Rated 10 out of 10 by M.M. Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful service

Report a concern   November 30, 2024 — Rated 10 out of 10 by John Neace Don Franklin London - Sales
What do you like about our products and services?

Awsome buying experience. Everyone was friendly, a 10+ in customer service!
Report a concern   November 30, 2024 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, clean facility

Report a concern   November 30, 2024 — Rated 10 out of 10 by C.B. Don Franklin London Ford - Service
What do you like about our products and services?

Gets me in and out in a timely manner!
Always met with a friendly smile and goes over issues if any on existing that need to be taken care of if not done on this visit!
Travis always takes care of my vehicle needs

Report a concern   November 30, 2024 — Rated 10 out of 10 by Samantha White Don Franklin London Ford - Service
What do you like about our products and services?

Best and friendliest staff

Report a concern   November 30, 2024 — Rated 10 out of 10 by James Bailey Don Franklin London Ford - Service
What do you like about our products and services?

They were fast

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