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Customer Testimonials
We have always had a great experience with both Raleigh in sales and Jacob in service.
They were all friendly as can be and I loved that
Quality and prompt
Customer service is excellent as well as the smoothness of getting me in and out. Have never had anything but an excellent experience there
It was a great experience Lee was very up front - and so sweet!
Everything
I bought my Ford Edge there. Live 5 minutes away, so very convenient if I have a lengthy repair job. Workers that I deal with are courteous and helpful about the service I receive while there. The only thing I have ever been disappointed in was the detail work I had done. Bug deflector and rain guards are coming loose.
I don’t have to worry about the work on my auto
Quick
Always great service
Easy to get an appointment. The service is fast and efficient!
Friendlys people I have ever done business with, and very fast at what they do
Professional service
Honest salesperson
!Super fast and super friendly
Great service
Quick service and very friendly staff.
Great service and sales
Sales staff are very kind and courteous! They were very helpful fulfilling our needs!
Everything
Great experience for both vehicles we purchased
They went above and beyond to get me in the vehicle I wanted.
They are always quick to get me in and out. Price is fairly reasonable. All of the employees are nice
The prices are hard to beat and the service of the people was very polite and professional
Like ford products and service is always good
Just purchased a 2024 Ford F250 from Don Franklin London,Ky and the experience was great ! Our salesman Rusty Newman was amazing. He answered all our questions and was very patient while we were deciding which vehicle would be a perfect fit for our family.
Rusty even went the extra mile and helped to set up the Ford Pass on my phone and I have already put those points towards a purchase for some accessories.
Everyone at the dealership was amazing from salesman to finance.
Thank you for adding our family to the Don Franklin family.
I always have good service,people are nice and service is prompt.
Needed new tires at my scheduled oil change appointment and they were able to accommodate same day without hesitation.
Top notch employees
They are always friendly and helpful. And if anyone knows me personally knows I’m a ford girl. I love my escape .