Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   June 6, 2025 — Rated 9 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

in quick out quick

Report a concern   June 6, 2025 — Rated 10 out of 10 by P.C. Don Franklin London Ford - Service
What do you like about our products and services?

Reasonable time for service performed

Report a concern   June 6, 2025 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

I can always get in for service and it is very quick and thourough. Check everything.

Report a concern   June 6, 2025 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

How you treat me as if I were driving a new car. My car is a 2004 Mercury Marquee.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Tonya Lewis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Can get you exactly what you want.

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.G. Don Franklin London - Sales
What do you like about our products and services?

Very nice place

Report a concern   June 6, 2025 — Rated 10 out of 10 by B.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very professional very helpful and I would be likely to come back to the dealership

Report a concern   June 6, 2025 — Rated 10 out of 10 by Chelsey Stigall Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I had a car salesman’s Eli who was so helpful about my questions. And trying to help me get a car.

Report a concern   June 6, 2025 — Rated 10 out of 10 by Lonnie Roaden Don Franklin London Ford - Service
What do you like about our products and services?

Good service, pick up and delivery

Report a concern   June 6, 2025 — Rated 10 out of 10 by N.L. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly efficient service

Report a concern   June 3, 2025 — Rated 10 out of 10 by Arthur Privett Don Franklin London Ford - Service
What do you like about our products and services?

great tech that waited on me when i came in hope he is the one i get every time very freindly

Report a concern   June 3, 2025 — Rated 10 out of 10 by L.P. Don Franklin London - Sales
What do you like about our products and services?

Lee was awesome. I told him my budget and he was very helpful.

Report a concern   June 3, 2025 — Rated 10 out of 10 by Lisa Wilburn Don Franklin London - Sales
What do you like about our products and services?

Nice cars and good service

Report a concern   June 3, 2025 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Service was great!

Report a concern   June 3, 2025 — Rated 10 out of 10 by Andrea Lamon Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The service given to us was the best we ever received at a vehicle dealership. Everyone listened and understood our needs. There was no pressure to buy, just simple guidance and we found what we looked for. We were able to sign documents on line and the vehicle was delivered to us. I would recommend this dealership to anyone

Report a concern   June 3, 2025 — Rated 10 out of 10 by Gary Scott Don Franklin London Ford - Service
What do you like about our products and services?

Great people that are always helpful and they always do great work

Report a concern   June 3, 2025 — Rated 10 out of 10 by Lowell Davis Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The best service I’ve ever had!

Report a concern   June 2, 2025 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

I had my oil changed and it was very quick and satisfying

Report a concern   June 2, 2025 — Rated 10 out of 10 by C.S. Don Franklin London Ford - Service
What do you like about our products and services?

Service is on time for us

Report a concern   June 1, 2025 — Rated 10 out of 10 by Justin Gilpatrick Don Franklin London Ford - Service
What do you like about our products and services?

Great service great people

Report a concern   June 1, 2025 — Rated 10 out of 10 by E.R. Don Franklin London Ford - Service
What do you like about our products and services?

Quick and friendly service staff

Report a concern   June 1, 2025 — Rated 10 out of 10 by R.S. Don Franklin London Ford - Service
What do you like about our products and services?

They are very nice

Report a concern   June 1, 2025 — Rated 10 out of 10 by Debra Richmond Don Franklin London Ford - Service
What do you like about our products and services?

Courtesy from service dept and professionalism.

Report a concern   June 1, 2025 — Rated 10 out of 10 by Charles Gregory Long Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly service and they really take care of my needs and go over everything on my car

Report a concern   June 1, 2025 — Rated 10 out of 10 by G.W. Don Franklin London Ford - Service
What do you like about our products and services?

Professional services & trusted products!

Report a concern   June 1, 2025 — Rated 10 out of 10 by Jeff Gaines Don Franklin London Ford - Service
What do you like about our products and services?

Didn’t take a long time plus they washed the vehicle before we got it back from the oil change

Report a concern   June 1, 2025 — Rated 10 out of 10 by Dennis Stevenson Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly and speedy service

Report a concern   June 1, 2025 — Rated 10 out of 10 by Christina Thomas Don Franklin London - Sales
What do you like about our products and services?

Rusty and his sales manager were fantastic to work with. They met every want/need in the truck we purchased.

Report a concern   June 1, 2025 — Rated 10 out of 10 by L.C. Don Franklin London Ford - Service
What do you like about our products and services?

I like the prompt, professional service that I received during my service visit.

Report a concern   June 1, 2025 — Rated 10 out of 10 by John Brown Don Franklin London Ford - Service
What do you like about our products and services?

Great people work there. Super friendly. Love the warranty


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