Customer Testimonials

I was thinking about going midsize but the price was close enough to a full size I went with it and because of the 5.0 engine.

Very helpful and made it possible to get the vehicle I wanted and wasn't pushed into what they wanted to sell.

Friendly staff. Ease of buying

My salesman and the staff was excellent to deal with. I will definitely be back when I am ready to purchase again.

I love the durability and look of my F150 and the service dept is amazing

I like the transparency of being able to look into the service bays from the waiting room. I like how clean three waiting area is and that it has plenty of seating. Also that there are tables and chairs, soft chairs and even desks. Also, it never takes too long which is another HUGE plus!!!

Everything. Great truck buying experience!

I always get excellent service at Don Franklin. The shop guys are always great!

Rachel was wonderful!

Close to where I live and reasonably priced

It’s an easy process from the person that answers the phone to schedule your appointment, to the phone call saying you are ready. They are very knowledgeable and professional.

Great service. Friendly staff. Prices are great.

Clean and professional

Great customer service from our salesperson, Kindra Ward, and a fair price on the vehicle we purchased. Don Franklin gave a good deal and buying was a good experience. We’ll be back.

I buy my tires with Don Franklin. I get good tire prices with them. Also, get my brrake work through you. I don't seem to get as much brake dust.

Easy to deal with !

Super friendly staff! Answered every question and concern I had in a caring way. It was an overall 10/10 experience, and I absolutely love my ford bronco badlands!

Always very friendly and willing to help in any way

Price and help

Great service by Rusty and made the car buying experience a breeze. Offered a good amount for my trade and was reasonably priced.

I have been there twice now and Misty has been very helpful. So good working with her the first time that I went directly to her this time

Tim Wells is a great person to work with!!

Great friendly, fast and quality service.
Very pleased to do business with your London family.

Able to get my car in quickly.

You can deal with them..they are willing to work with you on a deal ..they won't let you down . Easy to work with. I wouldn't go anywhere else. free coffee ...they make it easy on us as they can before and after the sale. I could go on

They are friendly, try to get your car ready asap. We love your waiting room very comfortable . Larry was great.

My service advisor was very helpful. He and the tech were determined to solve the problem I was having with my car

The salesman was very respectful and wanted to make 100% sure that we were happy with our purchase. Everyone involved with our purchase made it frighteningly easy for us and had us taken care of so quickly. They took all the stress out of the process! I would have to say it was by far the best experience we have had with purchasing a new vehicle.

Friendly service

The timely manner