Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   December 19, 2024 — Rated 10 out of 10 by S.W. Don Franklin London Ford - Service
What do you like about our products and services?

Quick oil change is the best!!

Report a concern   December 19, 2024 — Rated 10 out of 10 by Floyd Johns Don Franklin London Ford - Service
What do you like about our products and services?

Worker attention and care, plus good job!

Report a concern   December 19, 2024 — Rated 10 out of 10 by B.P. Don Franklin London - Sales
What do you like about our products and services?

The ease of purchasing a vehicle. Very simple process.

Report a concern   December 19, 2024 — Rated 10 out of 10 by H.A. Don Franklin London Ford - Service
What do you like about our products and services?

Amazing customer service!!!

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.W. Don Franklin London Ford - Service
What do you like about our products and services?

Courteous staff. Prompt and timely service and clean waiting areas.

Report a concern   December 19, 2024 — Rated 10 out of 10 by R.C. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your salesman Jordan Asher went above and beyond to help me

Report a concern   December 19, 2024 — Rated 10 out of 10 by T.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Picked when he was scheduled and dropped of where and when scheduled no damage to my vehicle

Report a concern   December 19, 2024 — Rated 10 out of 10 by Virginia Conley Don Franklin London Ford - Service
What do you like about our products and services?

I like the service you did with servicing my car for the winter and oil change. Happy you corrected the problem with the cover plate. Like you spraying off my car makes it look nice . I enjoy the short waiting time to get my car done. Thank You.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Sue Bryant Don Franklin London Ford - Service
What do you like about our products and services?

They are always helpful and very nice.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Rick Harris Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The customer service was excellent! We've gotten our last 3 cars from Don Franklin and have never been disappointed.

Report a concern   December 19, 2024 — Rated 10 out of 10 by A.S. Don Franklin London - Sales
What do you like about our products and services?

Austin Davis found me exactly what I was looking for. Very sweet, helpful & patient. If he didn't have the answer to any of my questions, he looked into it right away. He also drove 1.5hrs to deliver my truck without knowing 100% that it was sold. He was great. Because of his patients, it helped me! Usually, I feel forced or pushed into the sale. Thank you again for finding & delivering my sweet ride!
I love it.
Merry Christmas

Report a concern   December 19, 2024 — Rated 10 out of 10 by Carrie Tillery Don Franklin London Ford - Service
What do you like about our products and services?

They are always very kind. They let you know upfront if anything extra needs to be done.
When you are finished they tell you what all was done plus papers telling you.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Shoen Parley Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly. Always on point

Report a concern   December 19, 2024 — Rated 10 out of 10 by L.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

You worked with my schedule to get this done. Very considerate.

Report a concern   December 19, 2024 — Rated 10 out of 10 by Diana Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and reliable!

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Pretty quick service

Report a concern   December 18, 2024 — Rated 10 out of 10 by Terry Couch Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   December 18, 2024 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Very good communication from your staff and they inform the customer of everything they do and check on your vehicle.

Report a concern   December 18, 2024 — Rated 10 out of 10 by K.S. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service and took care of the problems I had without questions.

Report a concern   December 18, 2024 — Rated 10 out of 10 by Loretta Bargo Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service

Report a concern   December 18, 2024 — Rated 10 out of 10 by Reva Smith Don Franklin London Ford - Service
What do you like about our products and services?

Very good service

Report a concern   December 18, 2024 — Rated 10 out of 10 by J.M. Don Franklin London Ford - Service
What do you like about our products and services?

The service people are very friendly and they always have been able to fix whatever problems I had.

Report a concern   December 18, 2024 — Rated 10 out of 10 by B.P. Don Franklin London - Sales
What do you like about our products and services?

Delivery and no hassle

Report a concern   December 18, 2024 — Rated 10 out of 10 by Donna Lakes Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service and good quality products

Report a concern   December 18, 2024 — Rated 10 out of 10 by C.S. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everyone is super helpful!

Report a concern   December 18, 2024 — Rated 10 out of 10 by Kathy Quail Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is always very nice and professional and I never have to wait for a part to come in and Jake always gets me right in as soon as I call. Jake Stines is fantastic at his job.

Report a concern   December 18, 2024 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Every body is nice to you

Report a concern   December 18, 2024 — Rated 10 out of 10 by D.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

The employees was very friendly and professional and carried themselves The very high standard and the quality of the vehicles we're exquisite

Report a concern   December 18, 2024 — Rated 10 out of 10 by J.W. Don Franklin London Ford - Service
What do you like about our products and services?

My car was washed after changing my oil. that was very nice!

Report a concern   December 15, 2024 — Rated 10 out of 10 by J.B. Don Franklin London Ford - Service
What do you like about our products and services?

Nice place easy to work with.


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