Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   January 3, 2025 — Rated 10 out of 10 by William Gallup Don Franklin London Ford - Service
What do you like about our products and services?

Professional services, treated respectfully, and Ford Country!
Report a concern   January 3, 2025 — Rated 10 out of 10 by M.F. Don Franklin London - Sales
What do you like about our products and services?

Quick and fast!! No aggravation!!
Report a concern   January 3, 2025 — Rated 10 out of 10 by Melissa Jones Don Franklin London Ford - Service
What do you like about our products and services?

You have the greatest service department ever.
Highly recommend.

Report a concern   January 1, 2025 — Rated 10 out of 10 by D.S. Don Franklin London - Sales
What do you like about our products and services?

Everyone was friendly and helpful. Felt welcome and appreciated.

Report a concern   December 31, 2024 — Rated 10 out of 10 by D.W. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service department

Report a concern   December 31, 2024 — Rated 9 out of 10 by Eric Dunlap Don Franklin London Ford - Service
What do you like about our products and services?

I’ve always been treated well, and service has been great.

Report a concern   December 31, 2024 — Rated 10 out of 10 by P.H. Don Franklin London Ford - Service
What do you like about our products and services?

You all have great service and sales departments

Report a concern   December 31, 2024 — Rated 10 out of 10 by Kellie Anderson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra Ward was just the best to work with! She is highly efficient, experienced, and capable. She made the process easy, quick, and stress-free. I would recommend her and Don Franklin of London to anyone looking for a vehicle.
Report a concern   December 31, 2024 — Rated 10 out of 10 by D.A. Don Franklin London Ford - Service
What do you like about our products and services?

Convenient location, friendly service people, knowledgeable technicians.

Report a concern   December 31, 2024 — Rated 10 out of 10 by S.R.P. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and good service

Report a concern   December 31, 2024 — Rated 10 out of 10 by Michael Fuson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good prices and friendly people!
Report a concern   December 31, 2024 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly customer service

Report a concern   December 31, 2024 — Rated 10 out of 10 by K.B. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly

Report a concern   December 31, 2024 — Rated 10 out of 10 by T.B. Don Franklin London - Sales
What do you like about our products and services?

Great
Report a concern   December 31, 2024 — Rated 10 out of 10 by R.B. Don Franklin London - Sales
What do you like about our products and services?

Raleigh was courteous, responsive, and professional.
Report a concern   December 29, 2024 — Rated 10 out of 10 by A.P. Don Franklin London Ford - Service
What do you like about our products and services?

guys a always friendly but pricing is always different?
Report a concern   December 28, 2024 — Rated 10 out of 10 by J.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Laid back easy to work with
Report a concern   December 28, 2024 — Rated 10 out of 10 by Brenda Givens Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Your inventory had a good selection of vehicles. Inventory was priced to sell Customers are treated with respect and sales staff was top notch Your service department has a great reputation for getting your problems resolved and you back on the road All around a fantastic experience.

Report a concern   December 28, 2024 — Rated 10 out of 10 by Eugene Hopkins Don Franklin London Ford - Service
What do you like about our products and services?

Very dependable product, and best service around
Report a concern   December 23, 2024 — Rated 10 out of 10 by Dennis Bunch Don Franklin London Ford - Service
What do you like about our products and services?

Great service staff and service manager,Robbie Brown.
Report a concern   December 23, 2024 — Rated 10 out of 10 by G.P. Don Franklin London Ford - Service
What do you like about our products and services?

Grate service

Report a concern   December 23, 2024 — Rated 10 out of 10 by D.I. Don Franklin London Ford - Service
What do you like about our products and services?

The people are very helpful and friendly. And Ford is the Best truck you can have

Report a concern   December 23, 2024 — Rated 10 out of 10 by T.G. Don Franklin London Ford - Service
What do you like about our products and services?

Awesome service and awesome staff
Report a concern   December 23, 2024 — Rated 10 out of 10 by Jason Amburgey Don Franklin London Ford - Service
What do you like about our products and services?

I like Don Franklin because they carry nothing less than the best products and they will do whatever it takes to make your experience a good experience.
Report a concern   December 23, 2024 — Rated 10 out of 10 by A.B. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service and friendly workers

Report a concern   December 23, 2024 — Rated 10 out of 10 by Kindra Ward Don Franklin London Ford - Service
What do you like about our products and services?

Wonderful service!

Report a concern   December 20, 2024 — Rated 10 out of 10 by Randy Poling Don Franklin London Ford - Service
What do you like about our products and services?

Very knowledgeable about the vehicle that they working on. They complete their job in a timely manner and informs the customer if they find something wrong before they fix it.
Report a concern   December 20, 2024 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Your always willing to help a d get us in for service as quickly as possible

Report a concern   December 19, 2024 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Get great service any time I am at DF Ford. No complaints in 12 years of service on 2014 Fusion
Report a concern   December 19, 2024 — Rated 10 out of 10 by J.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I have been a ford man for 50 years ! Good product and good service 😊

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