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Customer Testimonials
Very nice and fast with getting my car in..
The service department has always been great. I like the selection of vehicles.
How friendly everyone was
They where really good and very helpful
Honest and done me rite on the used truck I gave cash for
Becky did a great job picking my truck up and returning it and great communication
I love how customer oriented the Don Franklin staff is. I have bought three cars from Don Franklin and and will continue to buy cars from Don Franklin. I also would not think about taking my car anywhere but their service center.
Quick, efficient, nice
Don Franklin Ford Service Department is a very good company. It is easy to schedule service and their technicians do a good job. Communication from them is very good, keeping the customer informed of their vehicle status. The service writers seem to listen to the customer to ensure what is needed/requested.
Got my service completed in a timely manner. The check in employees are down to earth good people, James is great. I love the honesty I get.
Friendly
Service response great
Your family information on phone while on hold is great
You need to work on Corbin Service or move to London
Previous dealer had terrible service
Thanks and continue to work hard and we will keep coming back
You all made everything right
Service is usually fast!!
We were treated with respect and courtesy. The sales team were very helpful professional
Exceptional service department!! Fast service appointments and great customer service.
The waiting area and how they come tell you what’s wrong with your vehicle before they start to fix it. . I always go here for my oil change and vehicle needs.
The friendly service
Clean, friendly, no hassle.
Everyone treats you like family
I would highly recommend Jordan as a salesman! He has been unbelievably prompt, friendly, and made the buying process simple. He has went above and beyond!
Finance was also incredible to work with and made things quick and easy.
The staff made the process of purchasing my Nautilus easy, everyone was friendly and knowledgeable. Salesman Ivan was awesome. The price they had on the Internet was what I paid, plus a rebate. Highly Recommend 😎
Always great service, friendly people. I will not use another place for my service!
Fast, friendly customer service. They put the customer first.
Very good service department.
Everything and everyone
Very knowledgeable and courteous!!!
I was not lied to the salesman cris was great
Friendly and professional
Friendly staff and very reasonable prices!