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Customer Testimonials
They always do a good job and I trust the service they perform. I can always get an appointment when I want.
Excellent service information was great and they work me in quickly. Thank you so much. I appreciate you all.
The truck I bought was top quality. Runs great, dependable. I wish that they would have put floor mats in it. When I go it home I realized that it didn’t have any. The salesman and financial officer were very professional and kind.
Everything! The service and quality of repair work from parts to appointment setting all the way to driving me repaired car off the lot was outstanding
The staff was very nice and they made it easy to get exactly what I was looking for
SERVICE WAS QUICK AND EVERYONE WAS GREAT. I WILL AND DO RECOMMEND DON FRANKLIN FORD EVERY CHANCE I GET.
Love
Discussions with service techs were easy to understand, and the time it took to complete the repairs on my truck was quick.
I got in at the scheduled time and the work was most satisfactory.
Fast and quality service.
Great buying experience
Great service and atmosphere. Getting scheduled was a piece of cake.
Customer service.
Very timely and great service. Robbie Brown always gets me in when needed.
Staff is easy to work with.
Quick, accurate service that’s affordable. Helpful staff put customers first.
Was easy to work with and Austin was very helpful with helping us trade in my husband's truck and get him the 2018 GMC...now our nephew is going to buy the truck we traded,we highly recommend anyone!!!
Friendly conversation...
Prompt service and polite employees
James and Larry are the two service advisors I use and they are wonderful and for Robbie the service manager he will bend over backwards to help you! Don Franklin Ford in London is very lucky to have them on the their staff.
Eli was excellent to deal with
I can count on them to get me in a vehicle on my first visit.
Prompt and good service
Your fast response and your friendly attitudes
They were willing to negotiate and was honest about their sales
Staff was very friendly, time efficient, and helped me out with an issue even though they did not have to. Would highly recommend for service!
This is the second time Bobby Ayers has helped me purchase a car. I say help on purpose, because I always feel he’s listening to what I want and trying to meet my needs. The entire support staff is wonderful and the service is excellent.
Very helpful and respectful people that works there
Quick and friendly
That Kindra will treat you just like family. And they are very helpful.