Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   July 25, 2025 — Rated 10 out of 10 by Teresa Caudill Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

I appreciate the friendliness and willingness to help. I am a Ford person.

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

Done great so far

Report a concern   July 25, 2025 — Rated 10 out of 10 by B.W. Don Franklin London Ford - Service
What do you like about our products and services?

I like the feeling knowing that my vehicle is getting great care without the worry of being hassled of more add ons.
Report a concern   July 25, 2025 — Rated 10 out of 10 by R.F. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is nice in and out quick
Report a concern   July 25, 2025 — Rated 10 out of 10 by Dennis Bennett Don Franklin London Ford - Service
What do you like about our products and services?

Nice vehicles always heard you get what you pay for..service was really good too
Report a concern   July 25, 2025 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service and friendly people.
Report a concern   July 25, 2025 — Rated 10 out of 10 by H.J. Don Franklin London Ford - Service
What do you like about our products and services?

I like the excellent service. Service and sells people are excellent. Products are great.

Report a concern   July 25, 2025 — Rated 10 out of 10 by M.B. Don Franklin London - Sales
What do you like about our products and services?

The whole process of buying was quick. Everyone was extremely nice and We felt like they went above and beyond getting everything set up for our hitch changeover.
Great Place!!
Report a concern   July 25, 2025 — Rated 10 out of 10 by L.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fair price and negotiation, friendly service

Report a concern   July 25, 2025 — Rated 10 out of 10 by Mary Middleton Don Franklin London - Sales
What do you like about our products and services?

Friendliness, helpfulness and knowledge of vehicle. Fast in and out. It's just simply a great place to do business.
Report a concern   July 25, 2025 — Rated 10 out of 10 by James Clark Don Franklin London - Sales
What do you like about our products and services?

The team there is awesome. Great people who are really helpful and very nice. Easy to deal with.

Report a concern   July 25, 2025 — Rated 10 out of 10 by Jimmy Rarrieck Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, fast, and professional service

Report a concern   July 25, 2025 — Rated 10 out of 10 by N.I. Don Franklin London - Sales
What do you like about our products and services?

Everything you guys are the best!!
Report a concern   July 25, 2025 — Rated 10 out of 10 by E.C. Don Franklin London Ford - Service
What do you like about our products and services?

Quality products and professional services

Report a concern   July 22, 2025 — Rated 10 out of 10 by Jerry Waters Don Franklin London Ford - Service
What do you like about our products and services?

The only thing I noticed was that my wiper fluid was not filled this time . Also last time oil was changed and everything checked my wiper blades failed . nothing major but just thought I would mention it. Over all I'm very pleased with service
Report a concern   July 21, 2025 — Rated 10 out of 10 by William Lewis Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly and courteous service!
A-PLUS

Report a concern   July 21, 2025 — Rated 9 out of 10 by Pam Baker Don Franklin London Ford - Service
What do you like about our products and services?

Service department is always nice, kind, and helpful
Report a concern   July 21, 2025 — Rated 10 out of 10 by T.P. Don Franklin London Ford - Service
What do you like about our products and services?

Everything

Report a concern   July 21, 2025 — Rated 10 out of 10 by Brandon Roberts Don Franklin London Ford - Service
What do you like about our products and services?

Products and services were very good I was in and out of service at a decent time
Report a concern   July 21, 2025 — Rated 10 out of 10 by V.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and fast

Report a concern   July 20, 2025 — Rated 9 out of 10 by James Ammons Don Franklin London - Sales
What do you like about our products and services?

Very good

Report a concern   July 19, 2025 — Rated 9 out of 10 by D.H. Don Franklin London - Sales
What do you like about our products and services?

they are nice and courteous was willing to work with us and not pushy
Report a concern   July 19, 2025 — Rated 10 out of 10 by William Branson Don Franklin London Ford - Service
What do you like about our products and services?

The people and the facilities are absolutely top notch. It’s a very friendly atmosphere and the service is second to none. I am very glad to be apart of the Don Franklin Family in London.

Report a concern   July 19, 2025 — Rated 10 out of 10 by J.L. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly. Good work.

Report a concern   July 18, 2025 — Rated 10 out of 10 by S.C. Don Franklin London Ford - Service
What do you like about our products and services?

I trust the service department with my vehicle!
Report a concern   July 18, 2025 — Rated 10 out of 10 by Joyce Jones Don Franklin London Ford - Service
What do you like about our products and services?

Easy to make an appointment. Very thorough with maintenance. Good price.

Report a concern   July 18, 2025 — Rated 10 out of 10 by D.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly
Report a concern   July 18, 2025 — Rated 9 out of 10 by M.P. Don Franklin London Ford - Service
What do you like about our products and services?

It ok service

Report a concern   July 18, 2025 — Rated 10 out of 10 by Michael Spradlin Don Franklin London Ford - Service
What do you like about our products and services?

The staff and personnel were very friendly and professional.

Report a concern   July 18, 2025 — Rated 10 out of 10 by J.H. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, competent service

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