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Customer Testimonials
Easy no hassle oil change
Traveling back to Indiana,and they got me right in for an oil change.Thanks!!
ROBBIE BROWN & BEN PETREY. If not for these 2 I’d buy someplace else.
Services are quick and complete
Service personnel are really friendly
If they mess they will make it right! Robbie is great!!
I've purchased 2 vehicles from there and the staff are very knowledgeable and kind.
Fast and friendly good products
Ivan was great to work with in our purchase.
The work was done in a timely manner very satisfied
Good people and work hard to please customers!!!
Extremely professional and friendly service.
I changed, trade and buy more than 100 cars in my life
I'm 66, this dealer made me feel, I was living in 80's 90's . Good old days.
This is my new car dealer for sure. They made me brought from Charlotte NC to London KY, which it was worth it...
I did deal with Cameron, young and respectful gentleman.
I am so happy to work with them.
My next car will be a Raptor.
I will buy from them again
Good service, really like pick up and delivery
The service was fairly fast and the works was great
Everyone is super nice and most of the time you don’t have to wait very long
Great service
Your service is always great. But I have ad issues with to many recalls and parts are unavailable, which is of no fault of the dealership. Will continue to trust Don Franklins in London, ky with my business.
Friendly people! service was great. Place in Middlesboro was rude didn’t care where they had your business or not apparently.
Service was very prompt.
You are open on Saturdays for working people who can’t get there through the week!
Very friendly & professional
Very courteous workers and quick
That the guy came out to our table and talked to us about everything they did in the service department to our car.
Your always so helpful and recommended other things while there
Fast service and done right
I love misty. She has always done her best to help find exactly what we want. She never gives you the run around.
Prompt service
Complete inspection of mechanical components, recommendations and explanations of why maintenance should be made. Waiting time for maintenance to be completed entirely acceptable. Will purchase next vehicle from Don Franklin Ford.
I am a Ford girl.
The work was done quickly and properly. The staff was friendly.
Timely service