Don Franklin Ford Lincoln LLC
388 KY-192
London
KY 40741
United States

Customer Testimonials

Report a concern   October 12, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Professional

Report a concern   October 11, 2026 — Rated 10 out of 10 by Ken Sargent Don Franklin London Ford - Service
What do you like about our products and services?

Great service everything went well ....great people to deal with..

Report a concern   October 11, 2026 — Rated 9 out of 10 by Linda Crutchfield Don Franklin London Ford - Service
What do you like about our products and services?

Professional and helpful staff

Report a concern   October 10, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything.

Report a concern   October 10, 2026 — Rated 10 out of 10 by C.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and very helpful !

Report a concern   October 10, 2026 — Rated 10 out of 10 by Kim Towe Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service was very good. Misty couch was amazing and very helpful

Report a concern   October 10, 2026 — Rated 10 out of 10 by J.A. Don Franklin London Ford - Service
What do you like about our products and services?

Kind and on time

Report a concern   October 10, 2026 — Rated 9 out of 10 by Mallie Fields Don Franklin London Ford - Service
What do you like about our products and services?

The service department is great. But can’t get help with purchasing a new vechile. Had one on recall told them when it was fixed I want to buy it! Never called sold to someone else. I’ve been back several times no one to really help
You with finding one.

Report a concern   October 10, 2026 — Rated 10 out of 10 by Paul Elliott Don Franklin London Ford - Service
What do you like about our products and services?

I like your people! Your employees are the best! They are honest, polite, friendly, professional, and you can trust them. I have been dealing with Franklin dealerships since I was a kid and Don was in the showroom in Columbia telling me to climb up in that new truck and see how I liked it. Absolutely great people.

Report a concern   October 8, 2026 — Rated 10 out of 10 by Andrew Vance Don Franklin London Ford - Service
What do you like about our products and services?

Great people to deal with quick service

Report a concern   October 7, 2026 — Rated 10 out of 10 by R.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ford loyalist!!

Report a concern   October 5, 2026 — Rated 10 out of 10 by Robert Feltner Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Quality vehicles, quality people who treat you good. Outstanding Service Dept. Bought 6 vehicles from Don Franklin in London.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Maggie Campbell Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin has high quality products.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Tasha Mccormick Don Franklin London Ford - Service
What do you like about our products and services?

Always there to help with whatever I need.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Ronald Easter Don Franklin London Ford - Service
What do you like about our products and services?

Good service after your purchase.

Report a concern   October 5, 2026 — Rated 10 out of 10 by L.D. Don Franklin London Ford - Service
What do you like about our products and services?

Service is fast

Report a concern   October 5, 2026 — Rated 10 out of 10 by G.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, prompt

Report a concern   October 5, 2026 — Rated 10 out of 10 by E.P. Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and friendly people

Report a concern   October 5, 2026 — Rated 10 out of 10 by John Allen Don Franklin London Ford - Service
What do you like about our products and services?

I like how they called me when I took my vehicle in for service and didn’t try to upsell me on something I didn’t need thank you guys so much

Report a concern   October 1, 2026 — Rated 10 out of 10 by Michael Wilburn Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Good cars and good service

Report a concern   October 1, 2026 — Rated 10 out of 10 by R.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful

Report a concern   September 30, 2026 — Rated 10 out of 10 by P.R. Don Franklin London Ford - Service
What do you like about our products and services?

Fast & reliable service and far cost

Report a concern   September 30, 2026 — Rated 10 out of 10 by B.A. Don Franklin London Ford - Service
What do you like about our products and services?

Convenient, service was quick and staff where friendly.

Report a concern   September 30, 2026 — Rated 10 out of 10 by G.L. Don Franklin London Ford - Service
What do you like about our products and services?

All of the people in the service department and sales department are great

Report a concern   September 30, 2026 — Rated 10 out of 10 by R.M. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

So far so good. Great experience dealing with Frankie.

Report a concern   September 30, 2026 — Rated 10 out of 10 by H.H.J. Don Franklin London Ford - Service
What do you like about our products and services?

Took less time than I thought it would and everyone was nice

Report a concern   September 29, 2026 — Rated 10 out of 10 by Brady Gibbons Don Franklin London Ford - Service
What do you like about our products and services?

Robbie is the best

Report a concern   September 29, 2026 — Rated 10 out of 10 by J.O. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Tyler Fields provided the easiest car buying experience I’ve ever had.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Kevin Graham Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service and was able to accommodate multiple vehicles for us.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Lynn Thompson Don Franklin London Ford - Service
What do you like about our products and services?

Great service!


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