Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 28, 2020 — Rated 10 out of 10 by H.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Have had good service with these vehicles

Report a concern   October 28, 2020 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

No pressure sales.
Top notch service department

Report a concern   October 27, 2020 — Rated 10 out of 10 by David Jones Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Repaired and serviced my Altima promptly. No problems here.

Report a concern   October 27, 2020 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You guys were so accommodating with the cars that you loaned me while the car was in the shop. No fault of your own that you had it for 3 months, but you took care of me. The only thing I would say, you did a 27 point inspection and when I drove it off the lot, my tires were low. It sat for 3 months waiting for parts, it should have been checked. I needed to get air in all 4 of the tires.

Report a concern   October 27, 2020 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service.

Report a concern   October 27, 2020 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass worked had to find, as nearly as possible, what I was looking for.

Report a concern   October 26, 2020 — Rated 10 out of 10 by Henry Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very efficient and quick. The lobby is a good spot to get work done as well

Report a concern   October 26, 2020 — Rated 10 out of 10 by Susan Sturgill Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service from Hollin.

Report a concern   October 26, 2020 — Rated 10 out of 10 by E.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service team is helpful and professional. They took in our vehicle at the last minute on a Saturday. Not only replacing the bad battery, but topping levels on fluids and adding air to our tires and a wash for free. Great work!

Report a concern   October 25, 2020 — Rated 9 out of 10 by D.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I score my 2016 Nissan Murano a "10" for design, function, ride, details. ********

I would absolutely recommend this vehicle to others.

Report a concern   October 23, 2020 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Excellent customer service and great deals will definitely recommend Don Franklin to family and friends.

Report a concern   October 23, 2020 — Rated 10 out of 10 by Kyle Flack Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service, well done. They were running behind so they gave me a free oil change :)

Report a concern   October 23, 2020 — Rated 10 out of 10 by L.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Usually can get an appointment easily and very soon.

Report a concern   October 22, 2020 — Rated 10 out of 10 by Chester Carty Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Dependable

Report a concern   October 22, 2020 — Rated 10 out of 10 by G.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is very friendly and professional. I drive an hour one way to get my oil changed because I am taken care of with no issues.

Report a concern   October 22, 2020 — Rated 10 out of 10 by Marva Eubanks Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The environment is safe and efficient! The staff was sanitizing all areas several times during the hour that I was waiting. Everyone is polite and attentive.

Report a concern   October 22, 2020 — Rated 10 out of 10 by Kathy Taylor Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very courteous as well as knowledgeable.

Report a concern   October 22, 2020 — Rated 10 out of 10 by Janice Birdwhistell Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great service department. I really enjoy working with John Berry in the lease department. He is easy to work with and always helpful. Have leased and bought several autos from him.

Report a concern   October 22, 2020 — Rated 10 out of 10 by Junior Mondie Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Availability, courtesy and services.

Report a concern   October 22, 2020 — Rated 10 out of 10 by B.E. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and timely service.

Report a concern   October 21, 2020 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast & friendly service!

Report a concern   October 21, 2020 — Rated 10 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The female service agent was very helpful, honest and friendly.

Report a concern   October 21, 2020 — Rated 9 out of 10 by L.J. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I'm a big fan Nissan vehicles and also like how easy nissian vehicles are to Maintain. I got 2013 titan sv and have had to very little Maintenance work to my truck.... I just purchased a rogue sv awd like the space inside the vehicle.

Report a concern   October 20, 2020 — Rated 10 out of 10 by H.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience

Report a concern   October 20, 2020 — Rated 10 out of 10 by Rebecca Pasley Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Love my Rogue sport! Bob Glass was very friendly and I couldn't have had a better car buying experience.

Report a concern   October 20, 2020 — Rated 10 out of 10 by W.B. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Had the car I wanted in stock. And the features I wanted too. Thank you for taking care of me.

Report a concern   October 20, 2020 — Rated 9 out of 10 by J.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service reps are always very friendly.

Report a concern   October 20, 2020 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My wife and I love Nissan products for their design superiority, reliability, comfort and great looks.

Report a concern   October 20, 2020 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are professional!!

Report a concern   October 20, 2020 — Rated 10 out of 10 by Frank Walker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Well organized. Quick service.


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