Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   September 28, 2020 — Rated 10 out of 10 by Mary Gladden Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I had the pleasure of working with Walt Earley who is very knowledgeable about the Nissan products. He was very patient and took his time answering all my question. I Gladdenly recommend Walt at Don Franklin Nissan.

Report a concern   September 28, 2020 — Rated 10 out of 10 by Qiana Hurte-Rogers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was very genuine they made sure all my questions were answered and my car was fixed in a timley manner .

Report a concern   September 28, 2020 — Rated 10 out of 10 by A.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, professional, on time.

Report a concern   September 27, 2020 — Rated 10 out of 10 by C.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fairly quick!

Report a concern   September 27, 2020 — Rated 10 out of 10 by E.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional and timely service by Ron and his crew.

Report a concern   September 25, 2020 — Rated 10 out of 10 by Tina Vince Don Franklin Lexington Nissan - Service
What do you like about our products and services?

After all ready being up set over the key issue,Ron in service made us feel like everything was gonna be ok.

Report a concern   September 25, 2020 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service

Report a concern   September 25, 2020 — Rated 10 out of 10 by Roi Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

If they don’t get it right they make it right good people

Report a concern   September 25, 2020 — Rated 10 out of 10 by D.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like working with Ron Abramason!

Report a concern   September 24, 2020 — Rated 10 out of 10 by R.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Getting an estimate tontrade in my vehicle. Unfortunately because II had an out.of state plate that I have been trying to change to KY you couldn't deal.with us. Good trade i. Quote on my vehicle

Report a concern   September 23, 2020 — Rated 10 out of 10 by Donna Hooten Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   September 22, 2020 — Rated 10 out of 10 by James Woodard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Absolutely everything. You have my business from here on out. My wife is next to buy a car and she will be there. Love my vehicle that I purchased there. We just had the first oil change and it went smoothly. I would give a score of 20 if allowed. Excellent job and excellent customer service.

Report a concern   September 22, 2020 — Rated 9 out of 10 by L.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easily accessible

Report a concern   September 22, 2020 — Rated 10 out of 10 by R.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I brought my vehicle in for an oil change. Your staff was extremely pleasant and helpful. And y’all washed my vehicle for me!!! I will highly recommend y’all. It’s hard to find customer service anymore. Y’all nailed it!!! Thanks again

Report a concern   September 22, 2020 — Rated 10 out of 10 by Victor Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Helpful. In and out service.

Report a concern   September 22, 2020 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff.

Report a concern   September 22, 2020 — Rated 10 out of 10 by Quinsetta Rowe Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff really nice. They also keep you informed about the work done on your vehicle. Plus having Saturday appointments are a plus.

Report a concern   September 22, 2020 — Rated 10 out of 10 by G.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Dependable, reliable, timely, prrsonable

Report a concern   September 22, 2020 — Rated 10 out of 10 by Devin Farmer Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ben, Walt and Ron were all so helpful the last few weeks. It was a super easy buying process. My wife and I have both bought new cars from here the last couple years!

Report a concern   September 22, 2020 — Rated 10 out of 10 by T.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Thorough check list with an oil change. Very timely service at a minimal cost.

Good job and coordination by Hollin Grayson.

Thank you.

Tom Last name removed

Report a concern   September 22, 2020 — Rated 10 out of 10 by Michelle Smith Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I love that they always give me the best deal they can. I feel like they are friendly and warm. They showed me everything I needed to know about my new vehicle. We have been repeat customers and have advised friends and family to go to Don Franklin to purchase a vehicle. Scott, Walt and Navarre are just wonderful!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Aaron Collins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service and friendly staff!

Report a concern   September 21, 2020 — Rated 10 out of 10 by Kelly Garland Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I have recommended Don Franklin twice now. Both bought vehicles. They have addressed my problems efficiently and in a timely manner everytime.

Report a concern   September 21, 2020 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ben continues to always to take good care of me.

Report a concern   September 21, 2020 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service

Report a concern   September 18, 2020 — Rated 10 out of 10 by G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

quick easy painless

Report a concern   September 17, 2020 — Rated 10 out of 10 by Terri Hay Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   September 17, 2020 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great and efficient customer service

Report a concern   September 16, 2020 — Rated 10 out of 10 by Sherri Blakeman Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I bought my Murano there 6 years ago and I like the service dept staff. They are friendly and professional. I bring my car to you for service every time. Nice clean environment to set and wait for my car.

I appreciate your service dept!

Sherri Blakeman

Report a concern   September 16, 2020 — Rated 10 out of 10 by Dianna Boyers Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was fast and the updates were great!


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