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Customer Testimonials
Prompt service and phone call to tell you vehicle is ready
Was in and out before I knew it. Fast
I liked the free oil change with my recall service.
Very efficient, matter of fact sales transaction.
Jennifer Belcher and Jamal Wagner were awesome. I wpuld like to give special thanks to Jamal for taking the time to go over all features amd his patience in answering my daughtets evey question. I would do business with both of them again. Jennifer thanks for making the paperwork process painless. Very happy qith the service I recieved at DF Lexington.
Extremely helpful and friendly services. I'm very grateful for the courtesy extended by the staff.
Ron was our service representative. He was wonderful and extremely helpful during the repair of our vehicle.
Product knowledge and things are well-organized.
Service Dept was excellent and very Professional when it came to my vehicle. Extremely helpful, honest and stayed in communication.
They were very professional and informative and get things done
Everyone is always so nice and friendly and helpful.
Fast work.
Every thing
Always very friendly and service is great.
The service department is great.
Great service! Very pleased!
Friendly, speed of service, no double talk. I got the car i wanted.
It was easy to schedule online, service was quick while I waited in the waiting area. Staff was very helpful and friendly.
Service is always quick and easy...Jennifer is the best!..
I like that they always get me in when I need and the staff is professional and friendly. Always explain in detail what’s needed and don’t try to suggest extra
I have only met with a sale. Pethadon bit wad vrry has happy with how it wemt
Prompt service, and constant communication.
Quick and painless process!
Personable, friendly, professional
Service was speedy and efficient. Service advisor was attentive to my needs.
Bryan, and the team at Don Franklin, made my car buying experience simple and straightforward. Their job wasn’t easy, especially given the challenging environments that coronavirus presented. However, Bryan worked diligently to find my correct fit, which was a Genesis G70! I’m extremely grateful for all of the hard work put into making my car buying experience a great one!
Thank you!
Everyone was courteous when I dropped my vehicle off to get serviced. Easy drop off and pick up, in and out. I will be back for all my service needs for my vehicle.
Great service all around!
Love my Altima & everyone in the service department is always so friendly and helpful
Don Franklin Nissan, Richmond Road, Lexington, KY
has the good fortune of having three extremely adept individuals who know and do their jobs with aplomb..
Jennifer B. Is as business savvy in salesmanship as I have ever seen. Her keen sense allows a customer to relax during a sale.
Olivia T. has the ability to address any and all questions regarding financial concerns. Her organizational confidence delivers that detailed paperwork to the customer.
Walt E. exudes discipline, patience and the pertinent knowledge of the workings within the walls of Don Franklin Nissan, Richmond Road, Lexington, KY to complete any deal. He is the reason we have returned so many times to purchase our vehicles.
We love our new vehicle as do our dogs. Thank you.