Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   August 29, 2021 — Rated 10 out of 10 by Sharon Sebastian Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Every one was very nice and they explain stuff step by step

Report a concern   August 28, 2021 — Rated 9 out of 10 by V.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Easy process. Zero negotiation for sticker. If you’re okay with that it’s a very simple process.

Report a concern   August 28, 2021 — Rated 10 out of 10 by Laurie Snow Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I desperately needed my car to be checked because I was having major back surgery on the original date I was given as the first available appointment. I spoke to Ron & explained my issue & he worked it all out for me. My car was finished the day before my procedure, so that was one less thing to stress about! I am so thankful for that!

Report a concern   August 27, 2021 — Rated 10 out of 10 by Cynthia Haggard Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is so nice and friendly and helpful.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Janet Holland Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I just leased my 5th Nissan Altima. Clearly, I like the Altimas a lot. John Berry took care of the past 4 leases and did a great job each time. He always comes across as an honest, decent man and a very knowledgeable car salesman. I have never felt pressured or manipulated in any way. I cannot imagine leasing a car with anyone besides John. I appreciate him for always trying to find the best fit in a car for me. I would definitely recommend Don Franklin to anyone in search of a quality car and quality employees. I extend those thoughts to the service people, as well, in particular, Hollin.

Report a concern   August 27, 2021 — Rated 10 out of 10 by Vicky Day Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You get the customers in and out in a timely fashion

Report a concern   August 27, 2021 — Rated 10 out of 10 by Carol Amos Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is always good when I bring Sexi Maxi!!

Report a concern   August 27, 2021 — Rated 10 out of 10 by J.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and Friendly

Report a concern   August 26, 2021 — Rated 10 out of 10 by Ronnie Newsome Don Franklin Lexington Nissan - Service
What do you like about our products and services?

There expert knowledge about my vehicle. They are very accommodating. Also very courteous!

Report a concern   August 26, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quality service and friendly service technicians

Report a concern   August 26, 2021 — Rated 10 out of 10 by T.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We really like our Nissan Kicks and have been pleased with the service department.

Report a concern   August 26, 2021 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Staff where all friendly and professional. Service Manger for nissan was excellent.

Report a concern   August 25, 2021 — Rated 10 out of 10 by Ricky Blankenship Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always up to date with the best

Report a concern   August 25, 2021 — Rated 10 out of 10 by T.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was attentive and kind

Report a concern   August 25, 2021 — Rated 10 out of 10 by John Snapp Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is very helpful throughout the process of any service i've had done. Also with the follow up call afterwards that i never get from other places in the past. This must be the difference from taking your vehicle to the dealership that some of the other places. Thanks again with everything y'all have done for me.

Report a concern   August 24, 2021 — Rated 9 out of 10 by P.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Looked at a good number of cars…tried several…did buy a 2021 Nissan Rogue. Closing went very smooth. My salesman Gannon Lynch worked hard and was very accommodating . Will say Nissan office seemed more professional , pleasant and staff looked nicer.overall atmosphere more business like, compared to the Hyundai office where I started. Thanks

Report a concern   August 24, 2021 — Rated 10 out of 10 by Greggory Dickerson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I liked the courtesy and professionalism I received during my visit.

Report a concern   August 24, 2021 — Rated 10 out of 10 by Mark Watson Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Everyone was kind and Courteous.The service manager was exellent he tried is best to help me.

Report a concern   August 24, 2021 — Rated 10 out of 10 by S.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Emergency visit
No appointment was seen quickly

Report a concern   August 23, 2021 — Rated 10 out of 10 by L.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Car was ready when they said and it was washed.

Report a concern   August 23, 2021 — Rated 10 out of 10 by S.Z. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Bob Glass was very professional and helpful in selling me a new car.

Report a concern   August 23, 2021 — Rated 10 out of 10 by D.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone there is so helpful and friendly. Always a great experience. Thank you 😊

Report a concern   August 23, 2021 — Rated 10 out of 10 by Richard Grace Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff. Always great service. I trust no one else.

Report a concern   August 23, 2021 — Rated 10 out of 10 by A.T. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Great selection

Report a concern   August 22, 2021 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very fast, friendly service every time! I feel they've always been upfront and honest about everything with our Rogue, we will always go to them for maintenance and services!

Report a concern   August 21, 2021 — Rated 10 out of 10 by Stephanie Mcdaniel-Fugate Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service and timely repairs

Report a concern   August 21, 2021 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Reliability

Report a concern   August 20, 2021 — Rated 10 out of 10 by Kathy Dubois Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your service write up line is exactly the service I am looking for. In this case it was Stephanie and she listens and shows she cares about my concerns. What else could I hope for? I like Nissan autos and I like my car serviced right the first time. I have a work associate who brought his new truck to a tire store to get his oil changed. He drove off after service only to find they had forgotten to put oil back in his truck!! And that is about all I needed to know. Thanks for being there when I need to have my car serviced properly. Tim DuBois

Report a concern   August 20, 2021 — Rated 10 out of 10 by Deanna Patrick Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Promptness and quality of service

Report a concern   August 20, 2021 — Rated 10 out of 10 by D.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Working with Derek was great!


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