Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   July 12, 2022 — Rated 10 out of 10 by Joe Mayes Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They are timely and thorough. I appreciate all the feedback from them on my vehicle.

Report a concern   July 12, 2022 — Rated 10 out of 10 by Beverly Bias Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service staff friendly knowledgeable and prompt

Report a concern   July 10, 2022 — Rated 10 out of 10 by Bill Young Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service

Report a concern   July 9, 2022 — Rated 10 out of 10 by Mark Justice Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so friendly and listened to us. Quick service with excellent pricing.

Report a concern   July 9, 2022 — Rated 10 out of 10 by Destiny Hays Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Staff were very knowledgeable and helpful. Great experience

Report a concern   July 9, 2022 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Allen, the Service Advisor, was very helpful and explained all the details.
I am glad the mechanic caught the tie-rods issue/boots cracks.
I shall return.

Report a concern   July 9, 2022 — Rated 9 out of 10 by D.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Open to work with

Report a concern   July 9, 2022 — Rated 10 out of 10 by A.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Professional, fast and efficient. Great customer service.

Report a concern   July 8, 2022 — Rated 9 out of 10 by P.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So far, everything. Of course I would love it to have my complete order, but I understand the circumstances.

Report a concern   July 8, 2022 — Rated 10 out of 10 by Neil Salvaterra Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are always very customer oriented and go the extra mile to see that your customers are serviced as well as possible. I always recommend Don Franklin for service.

Report a concern   July 7, 2022 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very Good

Report a concern   July 7, 2022 — Rated 9 out of 10 by M.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I appreciate the friendly service and the courtesy oil changes for a year.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Aletha Clemons Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The quality and craftsmanship of the vehicles. Dependable vehicles. Friendly customer service. And, last but not least, Bob Glass. He is a great individual.

Report a concern   July 6, 2022 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Staff is great and services are always exceptional

Report a concern   July 6, 2022 — Rated 10 out of 10 by Lisa Swimm Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like how I can get into the service department quickly. I’m kindly greeted upon arrival. I’m checked on while waiting. I’m always called within the next two days to see if everything is still going well with my repair.

Report a concern   July 6, 2022 — Rated 10 out of 10 by Gwyneth Pyle Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We had a very good experience buying a new vehicle. No pressure sales and very quick.

Report a concern   July 6, 2022 — Rated 10 out of 10 by A.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Nissan’s are great cars. John Berry is always very friendly and professional.

Report a concern   July 5, 2022 — Rated 10 out of 10 by E.R. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Customer service

Report a concern   July 2, 2022 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt reliable service

Report a concern   July 1, 2022 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good value

Report a concern   July 1, 2022 — Rated 10 out of 10 by Lowell Combs Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nicest dealership experience ever price competitive quick service I appreciate

Report a concern   July 1, 2022 — Rated 10 out of 10 by Gary Puckett Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They very nice people to work with but they miss my brake going bad

Report a concern   June 30, 2022 — Rated 10 out of 10 by G.P. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

We had been looking for a new vehicle and we drove through the lot and found the one we were looking for and a salesman was on the lot and offered to show it to us and we agreed and we left owning that car.

Report a concern   June 30, 2022 — Rated 10 out of 10 by J.L.C. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Curtesy

Report a concern   June 29, 2022 — Rated 10 out of 10 by Mary Lou Dineen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service is reliable and representatives not pushy.

Report a concern   June 29, 2022 — Rated 10 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer was an amazing service rep. She knows her stuff! I highly recommend.

Report a concern   June 29, 2022 — Rated 10 out of 10 by Jeffery Blackburn Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Bob Glass

Report a concern   June 27, 2022 — Rated 9 out of 10 by L.D. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Good

Report a concern   June 26, 2022 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always friendly, and explain all work done.

Report a concern   June 24, 2022 — Rated 10 out of 10 by D.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Seem to be fair.


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