- Phone: (859) 263-5020
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Customer Testimonials
Don Franklin Nissan did a great job replacing my collision warning camera on the windshield. They changed the oil and the camera replacement in about a hour. Thanks to the service advisor and tech the did the work.
My wife and I liked the guidance and education we received from several Don Jacobs employees concerning operation and maintenance of our new electric Nissan Leaf.
The Don Franklin Auto Nissan Lexington location was very easy to work with, friendly, and helpful. Highly recommend.
The employees.
Friendly fast!
Very helpful, went above and beyond.
Friendly staff latest products checklist to let u know if somethings about to break on your auto to sum it up they meet your automotive needs
Friendly service personnel.
Ray was great to work with and the whole process was very easy!
I always love coming to Nissan to get my car serviced everybody is so nice and friendly!!
Always explain everything to me!
Service advisors were extremely helpful.
The vehicle was easy to handle and very roomy, as far as services go it’s top notch! This is the first ever car buying experience where the sales team has taken the time to explain the vehicle and make sure I understood it before I left the lot!
Overall great service.
Fast, friendly service!
I love the points system and that it can be used to payment of services.
Very professional
Friendly easy to deal with fair on pricing
I have brought my Nissan Rogue Sport there twice now and I've always had AMAZING service. From the time I pull into the garage and when I leave in my clean car, I'm treated kind and with respect. I so appreciate the Don Franklin Service department!
Get service
Everything
Service is great. Staff very friendly. They got right to the service my vehicle needed and I was walking out the door in No time at all.
Very friendly staff with excellent service!
Thank you for the courteous, professional people who greet you at the Service Entrance. Service completed in a reasonable time.
Always quick and courteous.
Service people are polite and servicing is completed in a reasonable amount of time
Jennifer is the best. Listens to my questions and doesn't rush.
The courtesy and knowledgeable staff of the vehicle and professionalism
Stan was awesome! Super helpful and did everything in his power to get me a great deal. Will be recommending!
All of it.
You guys were easy to work with on purchasing a new vehicle. Thanks!

Appointment times are pretty much on time every time I've used them which helps me to better plan my day.