Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 24, 2022 — Rated 10 out of 10 by S.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer is great. She explained everything really well.

Report a concern   June 24, 2022 — Rated 10 out of 10 by D.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the newish texting feature, makes it easy to communicate vehicle updates when being serviced. Also, the agent addressed all my concerns

Report a concern   June 24, 2022 — Rated 10 out of 10 by Beth Shepherd Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Ray was such a good person to work with and he listened to what I wanted. It was a good experience.

Report a concern   June 24, 2022 — Rated 10 out of 10 by C.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service

Report a concern   June 24, 2022 — Rated 10 out of 10 by Earl DeBusk Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

They treat everyone with respect and honesty.

Report a concern   June 23, 2022 — Rated 10 out of 10 by D.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You are very friendly and as prompt as possible if have to wait excess of time you give a free oil change

Report a concern   June 23, 2022 — Rated 10 out of 10 by R.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We received top notch service. They truly took their time to explain the SUV to me and all the features. Never before when we’ve bought a car has someone done that for us.

Report a concern   June 22, 2022 — Rated 10 out of 10 by Earl Debusk Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The way my agent treats me and of course the price :)

Report a concern   June 22, 2022 — Rated 10 out of 10 by Alessandro Pifferi Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Punctual and precise service. Recommended!

Report a concern   June 22, 2022 — Rated 10 out of 10 by J.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Trustworthy

Report a concern   June 22, 2022 — Rated 10 out of 10 by Bob Felts Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff good service.

Report a concern   June 21, 2022 — Rated 9 out of 10 by B.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Courteous and competent service for Routine maintenance..

Report a concern   June 20, 2022 — Rated 10 out of 10 by Y.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I think they are great

Report a concern   June 20, 2022 — Rated 10 out of 10 by Paul Quire Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Salesman was very knowledgeable

Report a concern   June 20, 2022 — Rated 10 out of 10 by Paul Quire Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Salesman was very friendly

Report a concern   June 17, 2022 — Rated 10 out of 10 by N.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service. Don in service kept us in the loop throughout the day and was super helpful.

Report a concern   June 17, 2022 — Rated 9 out of 10 by V.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service - Prompt, courteous, knowledgable, and explain well.
Altima - nice pick up and smooth drive

Report a concern   June 17, 2022 — Rated 10 out of 10 by Jamie Hawkins Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I had a recall on
My suv

Report a concern   June 15, 2022 — Rated 10 out of 10 by R.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Efficient in facilitating the necessary processes. Friendly & knowledgeable staff.

Report a concern   June 15, 2022 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service and product prices are competitive and the staff in the service department are all very personable.

Report a concern   June 14, 2022 — Rated 10 out of 10 by J.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy appointment and friendly service !

Report a concern   June 12, 2022 — Rated 10 out of 10 by Sandra Thomas Don Franklin Lexington Nissan - Service
What do you like about our products and services?

They were very nice to me when I had my car worked on, they even washed my car and I had a $40 discount for some reason.

Report a concern   June 11, 2022 — Rated 10 out of 10 by J.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I trust them and the quality of the service.

Report a concern   June 10, 2022 — Rated 10 out of 10 by L.A. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone I have encountered, from sales to financing and technical support, has been incredible.

Report a concern   June 10, 2022 — Rated 10 out of 10 by Lee Randolph Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Personal attention, great value, and quick, efficient service.

Report a concern   June 10, 2022 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

You were quick and honest and to the point.

Report a concern   June 10, 2022 — Rated 10 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like everything about your services but wish you also included vacuuming inside of car. Car would have to be ready to vacuum...with seats and floor clear....and maybe only upon request from car owner ahead of time.

Report a concern   June 10, 2022 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service. This team is knowledgeable, kind and efficient. I received great customer service.

Report a concern   June 9, 2022 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

I have sold 3 vehicles to Don Franklin. Every time they have been fair and easy to work with. This was my first time purchasing and the experience was the same. Very friendly and helpful and most importantly, not pushy. I would recommend them to anyone.

Report a concern   June 9, 2022 — Rated 10 out of 10 by Donald Allen Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I recently brought my car in for a recall repair and I was treated extremely well by the maintenance staff.


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