Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   June 25, 2021 — Rated 10 out of 10 by F.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron was great.

Report a concern   June 25, 2021 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, knowledgeable Staff - interested in customers' time while assuring a complete and accurate vehicle maintenance.

Report a concern   June 25, 2021 — Rated 10 out of 10 by G.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service!!!

Report a concern   June 25, 2021 — Rated 10 out of 10 by J.O. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service, friendly employees

Report a concern   June 24, 2021 — Rated 10 out of 10 by Thomas Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast, knowledgeable, and got me back in the road when my car had issues.

Report a concern   June 23, 2021 — Rated 10 out of 10 by B.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service and work

Report a concern   June 23, 2021 — Rated 10 out of 10 by Jamie Baker Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff was very friendly, helpful and knowledgeable!

Report a concern   June 23, 2021 — Rated 10 out of 10 by J.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service is easy to schedule. Service is done in a timely manner. Friendly staff.

Report a concern   June 22, 2021 — Rated 10 out of 10 by M.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department!

Report a concern   June 22, 2021 — Rated 10 out of 10 by Mike Lambert Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My oldest son purchased a 2017 Sonata sport and is very happy with the purchase and sales process. Just had another sons Nissan Altima serviced there and problem was found and repaired. He’s also very happy with the repair work.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Donna Rhodus Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service and love my Rogue.

Report a concern   June 22, 2021 — Rated 10 out of 10 by Kathy Cheatham Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Jennifer was very helpful. I had inquired about a certain car. She had the car ready for me to test drive when I arrived. No waiting around. Thanks!

Report a concern   June 22, 2021 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service department

Report a concern   June 22, 2021 — Rated 10 out of 10 by D.L. Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

Knowledgeable and friendly

Report a concern   June 21, 2021 — Rated 10 out of 10 by Joshua Giles Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The salesmen I worked with, Rob Frey, and Billy Tinsley, we’re great. They were professional and personable. Trey made finance a breeze. I would definitely purchase a vehicle from this dealership again!

Report a concern   June 21, 2021 — Rated 10 out of 10 by J.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We love our new Nissan Murano! Staff goes above and beyond! Great service department as well!😊

Report a concern   June 21, 2021 — Rated 10 out of 10 by Wayne Clemons Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast friendly price reasonable

Report a concern   June 21, 2021 — Rated 10 out of 10 by T.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

As always the service was excellent

Report a concern   June 21, 2021 — Rated 10 out of 10 by Joy Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All of my issues were resolved. My car is in tip top shape. They made me feel welcome and that they cared about fixing my car.

Report a concern   June 21, 2021 — Rated 10 out of 10 by W.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great guys who are fast and friendly.

Report a concern   June 21, 2021 — Rated 10 out of 10 by J.F. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick service and friendly staff, price is way better than going to Valvoline for an oil change.

Report a concern   June 21, 2021 — Rated 10 out of 10 by K.B. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

John Last name removed is what we like best

Report a concern   June 20, 2021 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Got my car in for service quickly and did the job fast.

Report a concern   June 19, 2021 — Rated 10 out of 10 by Lowell Combs Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff not trying to push services I don't need

Report a concern   June 19, 2021 — Rated 10 out of 10 by G.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

When we took our Murano in for service and mentioned there was an intermittent stutter in the transmission, they found we would need a new transmission. A loaner was available so they let us use it until the repairs were complete which took a few days because of parts availability. They were very professional and were concerned that we not be inconvenienced.

Report a concern   June 19, 2021 — Rated 10 out of 10 by Jennifer Glass Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service at Don Franklin!

Report a concern   June 19, 2021 — Rated 10 out of 10 by I.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and friendly service.

Report a concern   June 18, 2021 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I love My Nissans. They have and are reliable and overall great vehicles.

Report a concern   June 18, 2021 — Rated 10 out of 10 by Dorothy Van Epps Don Franklin Lexington Nissan - Sales
What do you like about our products and services?

From the minute we walked in, we were greatly promptly and asked "How can we help you?" We have received great service from John Berry on several vehicle purchases for our business over the past several years so we immediately came to see him when we needed his help on the purchase of a small truck.

Report a concern   June 18, 2021 — Rated 10 out of 10 by T.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron Abrahamson and all others in the service department were professional and kind.


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