Don Franklin Lexington Nissan
3360 Richmond Rd
Lexington
KY 40515
United States

Customer Testimonials

Report a concern   October 12, 2026 — Rated 10 out of 10 by P.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

customer service is great
Report a concern   October 11, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service
Report a concern   October 10, 2026 — Rated 10 out of 10 by B.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I want to see a vehicle in your inventory next week and you already have it at the location I need it to be to take a test drive. Good service

Report a concern   October 10, 2026 — Rated 10 out of 10 by Kim Shuler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan is very reliable and this is our 3rd purchase of a Nissan at Don Franklin. All of the sales and service staff are kind, helpful and knowledgeable. All visits are fast and efficient and I would recommend them to anyone looking to purchase a new or used car. No plans to ever buy anywhere else!
Report a concern   October 10, 2026 — Rated 10 out of 10 by V.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All of the people in the service department was so nice and they care about there customers

Report a concern   October 7, 2026 — Rated 10 out of 10 by Terrie Vance Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast service. Nice people who are there for your best interest.

Report a concern   October 5, 2026 — Rated 10 out of 10 by N.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The staff is always so friendly and professional. Jennifer is always helpful!

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.J. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quickness
Report a concern   October 3, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt, efficient and courteous.
Report a concern   October 2, 2026 — Rated 10 out of 10 by Bonnie Hamilton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great service from my service advisor Jennifer.

Report a concern   September 30, 2026 — Rated 10 out of 10 by Brittany Murphy Don Franklin Lexington Nissan - Service
What do you like about our products and services?

How fast it was and the staff is incredible

Report a concern   September 30, 2026 — Rated 10 out of 10 by M.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent customer service!!!
Report a concern   September 30, 2026 — Rated 10 out of 10 by N.B.L. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Drew was really attentive and patient with us. He was really friendly and although we couldnt come to an agreement on price he offered good solutions and possibilities.
Report a concern   September 30, 2026 — Rated 10 out of 10 by Fred Howard Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It’s like dealing with family.

Report a concern   September 30, 2026 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

This was our second time dealing with them and both experiences were great
Report a concern   September 30, 2026 — Rated 10 out of 10 by G.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The facilities was very clean and nice. The service manager was very nice and pleasant and very helpful. Yes I would recommend Nissan of Lexington to service my vehicle .

Report a concern   September 30, 2026 — Rated 10 out of 10 by Dorian Herring Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very reliable product

Report a concern   September 29, 2026 — Rated 10 out of 10 by W.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly service people.

Report a concern   September 28, 2026 — Rated 10 out of 10 by H.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Very good

Report a concern   September 28, 2026 — Rated 10 out of 10 by Haven Graves Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and convenient service
Report a concern   September 28, 2026 — Rated 9 out of 10 by M.C. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I’ve always had great experience with all of my car purchases from Don Franklin over the years. My car always has run well and the service department does a good job with the oil changes and tire rotations.

Report a concern   September 28, 2026 — Rated 9 out of 10 by Tracey Blane Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Through & quick service
Explained what was done
Report a concern   September 28, 2026 — Rated 10 out of 10 by Amy Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone was so friendly and helpful. I would be likely to go back.

Report a concern   September 28, 2026 — Rated 10 out of 10 by Tedrin Lindsay Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely expert service in a clean, comfortable environment.
Report a concern   September 26, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service!
Report a concern   September 26, 2026 — Rated 10 out of 10 by Brenda Smith Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service fie me has been top notch!!
Report a concern   September 26, 2026 — Rated 10 out of 10 by Steven Anderson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Your salemen works with you on getting the deals you want, your service department crew is awesome, the parts department gets items in fast. Good team all the way around.
Report a concern   September 26, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I just bought my third Nissan from Don Franklin Auto Mall. Marvelous sales staff and service reps. Courteous and knowledgeable of vehicles and various services. Proud to be associated with such great folks.

Report a concern   September 26, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience.
Friendly service advisor, Jennifer Daley.
Report a concern   September 26, 2026 — Rated 9 out of 10 by Jon Bailey Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Enjoy the level of quality of the vehicles is very appreciated with that level of quality and affordability

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