- Phone: (859) 263-5020
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Customer Testimonials
Customer service. Always nice and polite. Never pushed into anything, advised but never pushed. I’ve been going there for 16 years now. Very professional!
You have always proved to be fast and efficient 😊
In and out as expected!
Very friendly and very professional
I have always had great service on my automobiles from service department. I had had Nissan cars for 30 years.
You know my car best. You care for it right, and I have confidence in your service department.
Clear communication, caring customer service and efficient turnarounds. I barely have to wait for my services to complete.
Prompt and professional service. Jennifer always has a smile on her face and keeps you aware of what is going on with your vehicle. She gives you the Nissan and service tech suggestions without the doom and gloom approach that so many service advisors use. New service waiting area is clean and comfortable.
Friendly and easy to work with.
I’ve had 4 Nissans and your service has always been great!
Responsive team who seemed to really want our business.
Purchase was quick and simple. Pricing was the best I found.
I liked the salesman and the price
Don franklin Nissan does a great job and in timely fashion .friendly people there working !Allen takes care of my car needs and to what expect at my next service. Thank you Renee miller
Everyone is nice and polite and very friendly and helpful.
Long lasting
A friendly staff!
Good service quality products.
That they did everything possible to rectify the situation and kept us in the loop the entire time.
Easy to make appointment and usually very timely. Price is OK on most things. If not I will let you know.
Your service representatives are great—especially Jennifer and Josiah.
The young men in the arrival bay are exceptionally courteous and helpful.
Friendly people willing to help in any way possible. I will definitely go there again when I have a problem with my vehicle.Mumber number one I’m my way of thinking.
Awesome service and friendly staff!!
Always personal attention from your team.
The staff are very e knowledgeable and friendly. The new building is very nice and comfortable.
I also appreciate the coupons as they are very helpful when you're on a budget. Thanks again.
Nissan vehicles have always been reliable for my family. The service department at Don Franklin does an excellent job in taking care of any and all questions or concerns that we have. Sales has also gone above and beyond answering questions and helping educate me on the ins and outs of a new high tech vehicle at all hours of the day! Great group of people to work with buying and servicing all of our Nissans over the years.
The new building and customer service reset has been well done. I was impressed with the service, delivery and after care. Way to go!
Great customer service and very knowledgeable about their vehicles. Everyone I spoke with was so helpful and knowledgeable and friendly. Thank you Mrs. Last name removed
Warranty of work and explanation of what was done. I waited and the atmosphere was good. Friendly service group. Very polite!
The dealership kept me informed of what was going on with my vehicle