Customer Testimonials
Had my first service experience and was it was an easy process. Scheduling on line was easy and the reminders were great. Staff were friendly and knowledgeable. Will definitely return for all service needs.
The people!
It was quick and efficient.
Ransom was great!
Quickly in and out. Clean restrooms and waiting room
The employees are always friendly and knowledgeable
Excellent service!
The Friendly and knowledgeable staff. They get my vehicle in and get it out fast. They use quality parts.
Customer service and honesty
Fast and convenient. Everyone is always very friendly.
A very efficient service visit with minimal waiting. Was kept in the loop during the process. Waiting area in the new location was comfortable and relaxing.
Friendly and very helpful.
Very speedy process. No pressure.
Professionalism
Always do what yall say.
Haven’t used any products yet. Ransom who was my sales person was really great!
The people are great and they are respectful of the customers time, Andre was great and so was the F&I process
Service department was efficient pull vehicle in and they take it from there parking is not an issue
Quick appointment
On time
Fair price
Convenience of having an appointment and knowing I don't have to wait all day to
be worked in/waiting for service to be completed.
N/a
All your products are wonderful. I appreciate that they informed me on what I need to repair in the near future that I will take of with them soon.
Outstanding experience. Catarina went above and beyond to get me where I wanted to be in a car I love! I couldn’t be more happy!
Each time I visit, I am always greeted with a warm smile. I never get the impression that it is just a job but each associate cares about my particular experience. I value that in today's world when people can't even smile at one another. Keep up the good work.
I love the Envision, it's a well made SUV. It's reliable. Drives nice and smooth. The only thing I wish with the newer models that the screen when you are backing up was a little larger to see, like the 2023 model.
Appointment on time, Service completed in promised time.
First time using Don Franklin.
Friendly staff
Dawn Muniz was excellent
It was a quick easy process, my service advisor was great, they got me in and out …