Customer Testimonials
The people , the only reason I shop here , Jennifer in service ,tanya in sales mike in parts all great !, it's not loyalty to don franklin its the staff
It was prob the easiest even through the most complicated time ever in my life with my dad passing. So am grateful for Tanya she made it as simple as possible.
Service
Friend service.
Tanner was phenomenal. This is what buying a vehicle should always be like.
Friendly service very helpful
I like the ability to search all you dealerships on one website.
I called to get an appointment but was 2 weeks to get an opening. I guess everyone is busy around Christmas. But Once I get an appointment, everything seems to run smoothly. Get out in less than an hour.
Whenever we have had an automotive issue your service people have always been open about what the issue is and what can be done to resolve it. If it is bad news it is honestly reported to us. We cannot help resolve an issue if we don't have all the facts. Bravo to your Service Staff for their integrity and openness.
Your local. Customer service is friendly. Nice clean facility.
Tanya is Great! Very easy to deal with!
I’m a GM and always have been. Like the looks and performance.
Love dealing with our local dealership. Fast & courteous service
Good People!
The staff from first to last are courteous, friendly, and get the job done.
Always friendly and courteous
The staff is very friendly, and are knowledgeable about the vehicles, parts, and services that they provide.
The people at the dead are so very helpful.
I have had my car there three times and the service has been excellent.
Awesome services
Our salesman, Stephen is awesome. We have bought 2 vehicles with him.
our visit was done in a very timely, professional and courteous way. the repair was completed perfectly and the representatives very friendly and professional. Great job!
Everyone was very professional and fast service.
Tanya was awesome as always !!!
We’ve always been happy with the service we receive.
After moving to Nelson County this year I took my truck into the dealership for a recall / warranty type service . Everything was great and it was nice that the truck was washed when I picked it up. Professional service , friendly and work done properly.
Reasonable prices and wait times.
The staff is friendly and always willing to help with my automotive needs. We have purchased 2 vehicles from them and will continue coming back.
Friendly staff. Always willing to go the extra mile. Great service.
Staff is very friendly and courteous and always very helpful
The team got my vehicle in and out very quickly.