Customer Testimonials
The service overall. Also, the certainty of knowing the ins and outs of the model.
Josh Barrett was very kind and efficient in getting us our RAV4. He and the other associates stayed 30 minutes after close to help us find and purchase a car we loved and got us right around our monthly payment goal as well!
Everything all is good
Friendly staff, not pushing sales on you, and very helpful in finding your perfect vehicle.
Jen helped me coordinating and determining service I needed for two vehicles. The mechanic was helpful clarifying a few questions. Service was done well and complete. Transportation to and from home was provided. I greatly appreciate the team. Thank you.
sales person was very helpful
I am very happy to use Don Franklin as my home town service center, even though I live over a hour away. The personal working there are very curious and caring. I would consider Cory a friend of mine. I see why this Dealership is much more successful than the average car dealer.
Grate products an people I can work with
Great customer service and timely.
Quality
Straight forward and honest in the service department
I'm very likely to encourage a family member or friend to come and buy
Great service staff. Answered all my questions and provided great new tires for my Edge. I trust everyone there.
Awesome service
Josh Barrett was very helpful and Chris hammer also Josh worked hard to find my truck and the price I was willing to pay for and the one I picked had three spots in the paint and without me pointing it out he told me he would have the body shop correct them also the selection of trucks is unreal many to choose from and not having to settle
Everyone that we dealt with was very professional. Also impressed with the cleanliness of the dealership
Knowledgable about the car and listened to what I said and what i was looking for in a car
Awesome job! Fast, Friendly, and is very reasonable on price.
Great people
The care that the employees take to ensure that you get the vehicle that you want and can afford. I came in wanting a Tahoe. It was around 35 to 40k. I left out in a GMC Acadia Denali at 30k after taxes.
Friendly
Great service and products!
Friendly and quick service
Great buying experience. Great cars with low miles. I would definitely go back for my next car.
Tanya Larue is a fantastic salesperson. The dealership always makes us feel welcome. We are pleased with the service. The facility is up to date and very clean
Great people to work with
The staff was very helpful, engaging, honest, and wonderful to work with.
I’ve already answered this questionnaire once before. Don Franklin gets very high ratings in every area of experience very professional very helpful very knowledgeable.
Staff is always courteous & helpful.
easy scheduling, efficient service