Customer Testimonials
So far everyone I’ve dealt with has been honest. That’s the key for me.
Everything was awesome I used to have my vehicle done by courtesy Cadillac in Louisville they sucked and were terrible
Franklin rocks in my boom
Timely friendly service
Great service.
What I do not like is the tension between the service manager and his assistant, None of the workers are smiling and they seem to be scrutinized by the service manager and his assistant.
I would not want to work there,
Quick & easy service.
Oil change get you in ,get you out and they run your car thru the wash. I wouldn't get oil changed anywhere else. And the price is very reasonable.
I purchased my vehicle with the lifetime warranty and while Don Franklin no longer offers this option, my family indicate that the new warranty is still very good.
Always done in timely manner
Transaction went smoothly. No sales person pressure, everything explained throughly.
I would highly recommend Josh Barrett for someone to purchase a car from. I’ve had my car serviced here before and I glad you had what I wanted so I only have to deal with dealership.
Hopefully workmanship remains good on my vehicles an you will remain my service center.
Easy and accommodating.
Name removed IS THE BEST IVE EVER WORKED WITH !!! SEEMS TO BE THE KING OF CARS HONESTLY.
They went above and beyond what was asked.
The service department, especially Jenn always take care of my car needs quickly and efficiently! She always keeps me up to date on what I need to do or have upcoming. She is my go to always.
Location and friendliness of staff
courteous, pleasent to deAL WITH
Service Department took care of the oil change, new fuel filter and replaced the tires with an alignment.
The salesman was friendly and worked hard to find what I wanted and to stay in my price range
They took care of everything that I needed done and they notified me of one of my tires was bad. I thank them for that.
Good service and my appointments go smoothly.
Close to home
Tanner at Don Franklin made my car buying experience great! I told him exactly what I wanted and he did exactly that! He went above and beyond! I will return back to Don Franklin for all of my car buying needs!
Convenient, friendly, helpful and GM quality all the way!
fast and friendly
We were very happy with the attention your sales person, Steve Tichenor, devoted to our
requests on Thursday, April 27th.
Steve did a great job helping us to facilitate the trade of our previous vehicle and the
purchase of our new Buick Encore.
We were very happy to work with Mr. Adam Roll as well. He is certainly thorough and
willing to go to any length to satisfy his customers.
Thank you for a most pleasant car-buying experience.
Frank D Last name removed
Neal Powell was very friendly and courteous.
Every one in the service area is very helpful
Brandon & Stephen we’re awesome! It was such a smooth process overall
worked in oIL CHANGE SO i COULD WAIT
Very friendly