Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   February 20, 2023 — Rated 10 out of 10 by C.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I’ve already answered this questionnaire once before. Don Franklin gets very high ratings in every area of experience very professional very helpful very knowledgeable.

Report a concern   February 18, 2023 — Rated 10 out of 10 by M.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Staff is always courteous & helpful.

Report a concern   February 17, 2023 — Rated 10 out of 10 by D.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Convenient

Report a concern   February 16, 2023 — Rated 10 out of 10 by C.M. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Very knowledgeable about the subject of cars.
Very professional, and in managing responses
Very exceptional people, skills building confidence
The greatest thing that a salesman has to do is manage themselves.
Josh and his entire support team do that very well.
Thank you for a good and in so many ways

Report a concern   February 16, 2023 — Rated 10 out of 10 by V.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Very fast and convenient with Polite employees, and capable of doing the job right.

Report a concern   February 15, 2023 — Rated 10 out of 10 by L.P. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff and good service

Report a concern   February 15, 2023 — Rated 10 out of 10 by R.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Your service department has been excellent, very courteous and friendly. However, when it comes to the Chevy product, I must say that I am disappointed that it barely over 25,000 miles. I had to have a touch screen replaced. at this point I would have to say I would be hesitant and recommending to my friends and relatives to purchase a Chevrolet product. I will add that in my 71 years. This was the very first Chevy product I ever purchased.

Report a concern   February 15, 2023 — Rated 10 out of 10 by Trever Miller Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and fast service!

Report a concern   February 14, 2023 — Rated 10 out of 10 by Madison Johnson Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is always so friendly and helpful. They make sure you are taken care of and go above and beyond to do so!

Report a concern   February 14, 2023 — Rated 10 out of 10 by D.M. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Honest

Report a concern   February 13, 2023 — Rated 10 out of 10 by G.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Good people and close to home

Report a concern   February 13, 2023 — Rated 10 out of 10 by Audrey Thompson Don Franklin Bardstown - Service
What do you like about our products and services?

Went in for a oil change - professional and Timely matter

Report a concern   February 12, 2023 — Rated 10 out of 10 by Barbara Werner Don Franklin Bardstown Sales Department
What do you like about our products and services?

I like your inventory of good dependable vehicles. I love the 2020 GMC Terrian that I purchased on 31 January 2023. and my 2016 GMC Acadia that I purchased about 4 years ago. I will be coming back in about 3 years to purchase a truck. If I can suggest something. If a person buys a vehicle on their birthday it would nice to give them 200 dollars off. Just a suggestion as an incentive. Thanks.

Report a concern   February 11, 2023 — Rated 10 out of 10 by Keith Burress Don Franklin Bardstown - Service
What do you like about our products and services?

They listen to the customer and try to solve the problems!

Report a concern   February 10, 2023 — Rated 10 out of 10 by C.W. Don Franklin Bardstown - Service
What do you like about our products and services?

Thy took off $20 of my bill, cause I waited too long for oil change . I appreciate it ! Everyone is always nice & polite .

Report a concern   February 10, 2023 — Rated 10 out of 10 by B.H. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Friendly service up front

Report a concern   February 10, 2023 — Rated 10 out of 10 by Leigh Barbour Don Franklin Bardstown - Service
What do you like about our products and services?

Jamie was very helpful and explained everything to me with a friendly attitude ☺️

Report a concern   February 10, 2023 — Rated 10 out of 10 by Ethan Levi Don Franklin Bardstown Sales Department
What do you like about our products and services?

Service was outstanding. QUICK AND EASY!

Report a concern   February 10, 2023 — Rated 10 out of 10 by L.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Service desk manager was very kind and helpful. He even helped me pick out the right replacement headlight bulbs for my vehicle.

Report a concern   February 9, 2023 — Rated 10 out of 10 by J.P. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   February 9, 2023 — Rated 10 out of 10 by B.H. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Great salesperson!

Report a concern   February 9, 2023 — Rated 10 out of 10 by Donald Gaddie Don Franklin Bardstown Sales Department
What do you like about our products and services?

Efficient and no pressure to purchase. Tanner was great to work with!

Report a concern   February 8, 2023 — Rated 10 out of 10 by Roger Bradley Don Franklin Bardstown Sales Department
What do you like about our products and services?

Great salesmen and well kept vehicle's. Mike Wimsett did a great job finding what we wanted. .

Report a concern   February 7, 2023 — Rated 10 out of 10 by J.B. Don Franklin Bardstown - Service
What do you like about our products and services?

you have a very friendly and knowledgeable service department thank you

Report a concern   February 7, 2023 — Rated 10 out of 10 by K.M. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Very friendly and knowledgeable sales team. Treated me like family

Report a concern   February 7, 2023 — Rated 10 out of 10 by M.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Tim was professional and prompt with a knowledge our vehicles service needs and made the visit go very smooth.

Report a concern   February 6, 2023 — Rated 9 out of 10 by Adrian Payne Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Harley was excellent, and made an experience I cannot stand to do, very enjoyable.
Harley was the best salesman I have worked with that did not pressure, or was obnoxious beyond words.
He made sure I was able to get the car I wanted.
Harley was the first salesman that actually helped me
I enjoyed my buying experience because of him.

Report a concern   February 6, 2023 — Rated 10 out of 10 by T.R. Don Franklin Bardstown Sales Department
What do you like about our products and services?

The customer service is why we keep coming back! Tanya is absolutely amazing:)

Report a concern   February 6, 2023 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I found my dream truck, the staff was very friendly and helpful.

Report a concern   February 6, 2023 — Rated 10 out of 10 by Robert Arnold Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

I fill like your stock is priced for the average customer and josh Barrett was upfront and honest to my wife and I he let me know what I needed for down payment to purchase a truck I hear good things from my coworkers about your dealership I will definitely be back when I’m ready to buy a truck


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