Don Franklin Bardstown
120 W John Rowan Blvd
Bardstown
KY 40004
United States

Customer Testimonials

Report a concern   April 26, 2023 — Rated 10 out of 10 by Sharon Allen Don Franklin Bardstown - Service
What do you like about our products and services?

Very fast and love that my car gets a wash at the end of the service

Report a concern   April 25, 2023 — Rated 10 out of 10 by John Lyon Don Franklin Bardstown Sales Department
What do you like about our products and services?

Arrived on lot to check out some vehicles we might be interested in. Shortly after. Harley Carothers greeted my wife and I. He was very personable and knowledgeable. He didn't pressure us and seemed to be truly interested in us getting the vehicle we wanted at a fair price. He located the vehicle we wanted and at a fair price. My wife and I thought it might take a couple of days to get the vehicle. We went back the next day in order to follow up on some minor questions we thought up, and we were pleased that the vehicle was on the lot, and he prepped it for us. He answered our follow up questions and needless to say, we purchased the vehicle by the close of business.
It was truly a great experience for us.

Thank you, Harley, for your assistance.

Report a concern   April 25, 2023 — Rated 10 out of 10 by J.K.I. Don Franklin Bardstown - Service
What do you like about our products and services?

Communication is good and service for trying to find a vehicle is top notch.

Report a concern   April 25, 2023 — Rated 10 out of 10 by Susan Burgess Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff. Just wish we could schedule appointments sooner.

Report a concern   April 23, 2023 — Rated 10 out of 10 by David Asher Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent quick service

Report a concern   April 22, 2023 — Rated 10 out of 10 by S.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Tim was very helpful and professional!

Report a concern   April 21, 2023 — Rated 10 out of 10 by G.G. Don Franklin Bardstown - Service
What do you like about our products and services?

great people

Report a concern   April 20, 2023 — Rated 9 out of 10 by M.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Professional service and friendly & knowledgeable service personnel. My service professional is Tim and he's been great to work with.

Report a concern   April 20, 2023 — Rated 10 out of 10 by Tim Gipson Don Franklin Bardstown - Service
What do you like about our products and services?

Good service.

Report a concern   April 20, 2023 — Rated 10 out of 10 by K.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and friendly. It took a bit longer to get in for just an oil change than I expected, but next time I’ll know to schedule earlier.

Report a concern   April 20, 2023 — Rated 10 out of 10 by C.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Great staff. Always professional and friendly. Really appreciate the folks at DF Bardstown.

Report a concern   April 19, 2023 — Rated 9 out of 10 by James Dane Don Franklin Bardstown Sales Department
What do you like about our products and services?

First I want to make this clear. I only know about your Bardstown used car dealership. I had the pleasure of dealing with Neal Powell and TJ Lawson. These two men are excellent. They give 110% to their customers. In my case they continued on after I gave up. The end result was a very satisfied customer. They are relentless in pursuing customer satisfaction.

Report a concern   April 19, 2023 — Rated 9 out of 10 by Donald Wilson Don Franklin Bardstown - Service
What do you like about our products and services?

They are always friendly and helpful. I showed up early and they got my vehicle in right away.

Report a concern   April 19, 2023 — Rated 10 out of 10 by J.A. Don Franklin Bardstown - Service
What do you like about our products and services?

Very knowledgeable service team! Sales are friendly and honest.

Report a concern   April 17, 2023 — Rated 10 out of 10 by J.W.J. Don Franklin Bardstown - Service
What do you like about our products and services?

Helpful people

Report a concern   April 16, 2023 — Rated 10 out of 10 by B.C. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Easy to do business with! The transaction was quick and pleasant.

Report a concern   April 15, 2023 — Rated 10 out of 10 by E.C. Don Franklin Bardstown - Service
What do you like about our products and services?

I brought my GMC Sierra in for a clicking sound from my radiator area which would be a fan. I assumed it was wearing since I have a 136 K on the truck. Lo and behold it was my oil cap that I thought i had lost many months ago after laying it down and forgetting about it and didn’t put it back on. Senior Moment.. They told me that’s what was laying close to the second fan and it was lodged down in there. The service guy could’ve put a new part in and charged me for it with labor of course and I wouldn’t have never known. No charge except for my radiator flush I needed anyway.

Report a concern   April 12, 2023 — Rated 10 out of 10 by Marvin Crowl Don Franklin Bardstown Sales Department
What do you like about our products and services?

Joshua Barrett in sales department is Great bought 2 vehicles from him very pleased with them and prices you can’t beat also Service department Tim both are great people very helpful and will take care of you

Report a concern   April 12, 2023 — Rated 10 out of 10 by Christy McGee Don Franklin Bardstown Sales Department
What do you like about our products and services?

Great guys at the used lot in Bardstown. TJ and Neal were great to work with. Love my 2018 Hyundai Elantra.

Report a concern   April 10, 2023 — Rated 10 out of 10 by B.C. Don Franklin Bardstown Sales Department
What do you like about our products and services?

First name removed was very professional

Report a concern   April 10, 2023 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Service
What do you like about our products and services?

James did a great job communicating with me about my truck. He was very polite and easy to work with.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Renee Winchell Don Franklin Bardstown Sales Department
What do you like about our products and services?

We were treated very good. The salesman was extremely helpful, found us a great little car .
The pricing was extremely nice and fabulous deal.

Report a concern   April 8, 2023 — Rated 10 out of 10 by Nicholas Stump Don Franklin Bardstown Sales Department
What do you like about our products and services?

Easy to work with. Harley Carothers was outstanding. Thanks for the quick and easy deal.

Report a concern   April 8, 2023 — Rated 10 out of 10 by J.W. Don Franklin Bardstown Sales Department
What do you like about our products and services?

Good people- very helpful

Report a concern   April 8, 2023 — Rated 10 out of 10 by K.L. Don Franklin Bardstown - Service
What do you like about our products and services?

Excellent communication throughout the service process.

Report a concern   April 7, 2023 — Rated 10 out of 10 by P.T. Don Franklin Bardstown - Service
What do you like about our products and services?

i always receive good, courteous service when ever i have my car serviced at Don Franklin Chevrolet.

Report a concern   April 7, 2023 — Rated 10 out of 10 by A.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and very helpful.

Report a concern   April 7, 2023 — Rated 10 out of 10 by Marvin Crowl Don Franklin Bardstown - Service
What do you like about our products and services?

Great people to work with in Service and Sells just bought second car from them and I’m well pleased

Report a concern   April 7, 2023 — Rated 10 out of 10 by E.L. Don Franklin Bardstown - Service
What do you like about our products and services?

I was pleased with the way my appointment went and my vehicle got the service I came for. Everyone was very nice.

Report a concern   April 6, 2023 — Rated 10 out of 10 by Jeffrey Wells Don Franklin Bardstown Sales Department
What do you like about our products and services?

We had shopped around for a few months looking for a VW convertible. We like a few but when comparing the price to some online they were only fair deals. The dealers were not budging on price so we left. My wife and I saw a beetle in Columbia I asked if they would bring it to Bardstown. When it arrived they called I stopped after work. I asked Mike Weakley who works in parts to give me a honest opinion. He checked everything out for us and gave me a thumbs up. I asked David Brown to work up a good deal and I would return with my wife. After returning with my wife, we were given a great deal, the car looks like it came off the show room floor. We are very pleased with our purchase and it’s nice feel like you get a friends and family discount.


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