Customer Testimonials
I like the fact that I can drive away and not worry about something major going wrong and getting stuck with a big repair bill. So the warranty is one of the things I like the best. This is my second time dealing with Don Franklin in less than a year and have just felt a connection with my salesman, once in Bardstown and once in Campbellsville.
Everything
Customer service was exceptional. My representative went well above and beyond to make sure my needs were met and I was accommodated.
Very pleased with how every thing went. Open and easy to work with, now that my DIC is installed it says to "service adaptive cruise control" so I'll be bringing vehicle back in
I was in and out quickly.
You were the only dealer in our area that had a Chevy Colorado in stock.
Service people are very Knowledgeable and helpful to me. Everyone is super nice
service close to home & ease of getting an appointment
Scheduling is simple, work done in a short time.
GMC
Service manager and his team went out of their way to get my vehicle fixed very quickly and provided me with a vehicle to get around even knowing that I didn’t purchase my truck from their dealership or any of their affiliated dealers.
Quick and easy procedure. Got the job done and in a timely manner.
Very good services and quality
Every one in the service department are very helpful and very nice …. I was in and out in less than an hour for a oil change I will always take my car to don franklin in bardstown I won’t go anywhere else
Very nice, like new condition, non-pushy salesmen. Entire experience was wonderful and laid back.
Everything went perfectly smooth and quick!! I messaged and told them what I wanted and they got them ready let me try them and had me approved and in the car the same day! I’m in love with my new vehicle and will definitely use them in the future!
Very fast
I like the way my adviser. James went above and beyond to find the part that I needed.
Took less time than expected.
efficient and friendly
very freindly an fast service
Quick and easy
The Bardstown location service shop provides fast and courteous service. Jenn (service advisor) is amazing.
Great service
Fast, friendly service.
Trustworthy and fast
Thankful for the service we had and the kindness. I will recommend Don Franklin to others
Very friendly staff and treat you like family! This makes my 5th vehicle purchased from Don Franklin and they will continue to receive my business for years to come!
They make sure my vehicle is current on maintenance and is road ready.
Staff is always professional, informative, courteous. Love my truck. Thank you!