Customer Testimonials
Jen in the service department is top notch. Very professional and kept me informed the whole way. She has a great personality and as I watched her work she was multitasking and getting the job done. you have a quality employee with her.
A ++++
The family atmosphere was so easy to talk to people and there was no rush or may I say vultures coming at us forcing us to purchase something other than what we wanted..
We already had our minds up on what we liked and wanted to see. Our salesman Brandon was great and understanding on what we wanted and for what we asked for.
I would recommend anyone to visit Don Franklin if you are looking to purchase a new or used vehicle.
Service team great
Devin Boone was very good and helpful to work with.
Harley was Very professional and knowledgeable throughout helping us choose a vehicle!! We were welcomed and respected through the entire process!
very good services and helpfull in selecting a vehicle that fit my needs
He found exactly what I wanted
Quick and easy
I loved the Chevy trax Mike showedme
Service Advisor Tim Perkins was professional, courteous and responded in a timely manner. I appreciate the great customer service he provided.
Tanner was very friendly and knowledgeable
Took my car to a different dealership, they kelp it for almost a week, charged me 350.00 and had the same problems in a few weeks. Brought it to you and was fixed while I waited. Thank you.
Your team went above and beyond to service my car. I was scheduled to have a screw removed from my tire, but while I was there, I requested to also have my oil changed. They agreed to do so without hesitation. Also, having my car wash at the end was a nice touch. You all are greatly appreciated.
Personal and very good communication.
I had a great experience at Don Franklin in Bardstown!!
Josh is amazing won’t buy a car from anybody else. Doesn’t pushing anybody into buy and is straight forward about what you’re buying.
Good job
Great vehicle purchase from Don Franklin KIA in Somerset in 2020 (during Covid) and great maintenance service at Don Franklin Chevrolet Buick in Bardstown ever since. Thanks!!
The people and my salesman
Very friendly, helpful, and knowledgeable
Service was timley and personel were knowledgable and friendly.
respectably helpful dependable
I came in with a dead battery in my Honda Ridgeline. The desk clerk at Distill Inn had told me that your shop was my best bet for a proper fix. The lady at the service desk verified that there was the proper size battery in stock and it was relaced in maybe 20 minutes or less. We later that day went by the Chamber of Commerce about another matter and bragged about your prompt and courtious service.
Gregg Collins
Great communication and service!
Very friendly staff. Always make me feel welcome.
Reliable estimate, quick turnaround, very professional and friendly.
Everything
They got me in quick
Courteous and professional
Travis very helpful
Mike is a killer salesman and will forever send people his way!